Cooladata Platform Overview

Cooladata Platform is a business intelligence and journey analytics platform designed for enterprises to help improve sales and revenue through customer and product behaviour analysis. The tool also offers a fully managed data warehouse to store all the data in one place and runs analysis to generate insights.

The primary features offered by the tool includes data import, customer behaviour tracking, SQL extension, custom dashboards, embedded reports, notifications and alerts. The tool provides standard visualizations, including funnels, cohorts and path which helps analyse customer journey.

The platform offers integration with external databases, event tracking platforms, third-party tools, and CSV and JSON file import. It also provides REST API to help connect with any third party data source.

Cuspera Reviews

9 buyers and buying teams have used Cuspera to assess how well Cooladata Platform solved their Customer Data Platform needs. Cuspera uses 328 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities peers achieved using Cooladata Platform.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Training & Onboarding , Social Media Analytics , Engagement Management , as the business use cases that they have been most satisfied while using Cooladata Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Training & Onboarding

4.81/5

Read Reviews (14)

"...The onboarding was very simple and quick...." Peer review by Ronnie M., Senior backend software developer, Computer Software
Social Media Analytics with E-Mail and Text SMS

4.75/5

Read Reviews (10)

"...Use the drop-in report templates to analyze the data and share it with teams via SMS, email, and partner portal...." Peer review from Featured Customers
Engagement Management with Offline and Games

4.64/5

Read Reviews (8)

"...Plus, you can view how customers engage with your brand on online and offline channels...." Peer review from Featured Customers
engaging and following up

4.24/5

Read Reviews (3)

PEER EXPERIENCES
Training & Onboarding

4.81/5

Read Reviews (14)

"...The onboarding was very simple and quick...." Peer review by Ronnie M., Senior backend software developer, Computer Software
Social Media Analytics with E-Mail and Text SMS

4.75/5

Read Reviews (10)

"...Use the drop-in report templates to analyze the data and share it with teams via SMS, email, and partner portal...." Peer review from Featured Customers
Engagement Management with Offline and Games

4.64/5

Read Reviews (8)

"...Plus, you can view how customers engage with your brand on online and offline channels...." Peer review from Featured Customers
engaging and following up

4.64/5

Read Reviews (3)

14+ more Business Use Cases

Our AI advisor, Wyz, harnessed 328 insights from peers and experts to help you assess how these Cooladata Platform use cases fit your Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Andrew Sharland

CEO

Fresh8 Gaming

Cooladata makes it extremely easy to expose super interesting data points we can’t get anywhere else. If you know SQL, you can write raw queries. If you don’t, you can use the user-friendly UI to get the same insights. This platform is highly scalable and the customer support is exceptional. Testimonial By Andrew Sharland

A. PELED

CEO

90MIN

Cooladata provided us with a complete end-to-end solution. It offered the fastest time-to-market and lowest total cost of ownership, while enabling us to answer complex behavioral business questions on the fly. Testimonial By A. PELED

David Yitzchaki

Head of digital marketing

Last Minute Travel

Cooladata helped us become a data-driven marketing team, with every decision backed by data, which ultimately provides the most personalized experience for every user. Testimonial By David Yitzchaki
CUSTOMERS TESTIMONIALS

Andrew Sharland

CEO

Fresh8 Gaming

Cooladata makes it extremely easy to expose super interesting data points we can’t get anywhere else. If you know SQL, you can write raw queries. If you don’t, you can use the user-friendly UI to get the same insights. This platform is highly scalable and the customer support is exceptional. Testimonial By Andrew Sharland

A. PELED

CEO

90MIN

Cooladata provided us with a complete end-to-end solution. It offered the fastest time-to-market and lowest total cost of ownership, while enabling us to answer complex behavioral business questions on the fly. Testimonial By A. PELED

David Yitzchaki

Head of digital marketing

Last Minute Travel

Cooladata helped us become a data-driven marketing team, with every decision backed by data, which ultimately provides the most personalized experience for every user. Testimonial By David Yitzchaki

Popular Business Setting

for Cooladata Platform

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Computer Software

Popular in

  • Small Business
  • Mid Market

Peers used Cooladata Platform to Enhance customer relationships and Improve ROI

Peer and Expert Opinion on Features

for Cooladata Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.30/5

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Dashboard

4.30/5

Read Reviews (10)

IT and Other Capabilities

for Cooladata Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.61/5

Read Reviews (17)
Data Import

4.23/5

Read Reviews (45)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.61/5

Read Reviews (17)
Data Import

4.23/5

Read Reviews (45)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.80/5

Read Reviews (16)
Chat Support

3.82/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.80/5

Read Reviews (16)
Chat Support

3.82/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.24/5

Read Reviews (5)
Analytics

4.90/5

Read Reviews (69)
Custom Reports

4.55/5

Read Reviews (58)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.24/5

Read Reviews (5)
Analytics

4.90/5

Read Reviews (69)
Custom Reports

4.55/5

Read Reviews (58)

Software Failure Risk Guidance

?

for Cooladata Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Cooladata Platform

Vendor Profile Details

Company Name

Medallia

Company Website

https://www.medallia.com/

Year Founded

2001

HQ Location

200 W 41st Street New York, NY 10036 USA

Employees

1001-5000

Social

Financials

IPO