About Clicktale

Clicktale is a website analytics software that helps to analyze, understand and improve how users interact with the website. It allows visualizing customer’s experience on the website from their perspective. It helps to increase conversion rates, reduce abandoned cart rates and increase revenue.

It provides the ability to analyze their interactions in aggregate in the form of heatmaps and reports, as well as individual session replays. ClickTale's session playback gives a recording of all browser sessions, showing how users navigate across the site and which elements they interact with most.

Clicktale features include Experience Center, Heatmaps, Session Replays, Conversion Analytics, and Advanced-Data Analytics. ClickTale also includes a graphic conversion funnel that shows visitors page-to-page journey across the site, allowing to see where customers drop off and the highest converting paths. It offers from analytics to identify the fields that are filled out the most. ClickTale's site efficiency tools can access bounce reports and JS error reports.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Clicktale solves your Conversion Rate Optimization needs.

Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities peers achieved using Clicktale.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Social Media Management , Funnel Analysis , as the business use cases that they have been most satisfied while using Clicktale.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Website and Mobile

4.93/5

Read Reviews (61)

"...In-Page Analytics solution as it offered the clearest picture of customer interactions inside the website...." Peer review by Theresa Paul, UX Researcher and Designer, Abercrombie & Fitch
engaging and following up

4.93/5

Read Reviews (28)

Social Media Management

4.48/5

Read Reviews (31)

"...and whys of the numbers that show up in analytics reporting...." Peer review by Verified User, Manager in Marketing, Telecommunications
social media analytics

4.48/5

Read Reviews (31)

Funnel Analysis with Website

4.75/5

Read Reviews (26)

"...The visual conversion funnels give a very good high level view of landing page performance and how they work together...." Peer review by Vishal Maru, Project Manager - Digital Marketing, Discover Financial Services
PEER EXPERIENCES
Engagement Management with Website and Mobile

4.93/5

Read Reviews (61)

"...In-Page Analytics solution as it offered the clearest picture of customer interactions inside the website...." Peer review by Theresa Paul, UX Researcher and Designer, Abercrombie & Fitch
engaging and following up

4.93/5

Read Reviews (28)

Social Media Management

4.48/5

Read Reviews (31)

"...and whys of the numbers that show up in analytics reporting...." Peer review by Verified User, Manager in Marketing, Telecommunications
social media analytics

4.48/5

Read Reviews (31)

Funnel Analysis with Website

4.75/5

Read Reviews (26)

"...The visual conversion funnels give a very good high level view of landing page performance and how they work together...." Peer review by Vishal Maru, Project Manager - Digital Marketing, Discover Financial Services

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 864 insights from peers and experts to help you assess how these Clicktale use cases fit your Conversion Rate Optimization needs.

Popular Business Setting

for Clicktale

Top Industries

  • Computer Software
  • Information Technology and Services
  • Retail

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Clicktale to Improve ROI and Enhance customer relationships

Peer and Expert Opinion on Features

for Clicktale

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.88/5

Read Reviews (51)
Dashboard

4.88/5

Read Reviews (26)
Landing page

4.65/5

Read Reviews (8)
Personalization

4.19/5

Read Reviews (6)
Predictive analytics

4.46/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Recording

3.88/5

Read Reviews (51)
Dashboard

4.88/5

Read Reviews (26)
Landing page

4.65/5

Read Reviews (8)
Personalization

4.19/5

Read Reviews (6)
Predictive analytics

4.46/5

Read Reviews (5)

IT and Other Capabilities

for Clicktale

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.36/5

Read Reviews (111)
Data Export

4.07/5

Read Reviews (59)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.36/5

Read Reviews (111)
Data Export

4.07/5

Read Reviews (59)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.94/5

Read Reviews (30)
Chat Support

2.94/5

Read Reviews (5)
Email Support

1.12/5

Read Reviews (2)
Phone Support

1.12/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.94/5

Read Reviews (30)
Chat Support

2.94/5

Read Reviews (5)
Email Support

1.12/5

Read Reviews (2)
Phone Support

1.12/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.58/5

Read Reviews (7)
Custom Reports

4.68/5

Read Reviews (212)
Analytics

4.64/5

Read Reviews (191)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.58/5

Read Reviews (7)
Custom Reports

4.68/5

Read Reviews (212)
Analytics

4.64/5

Read Reviews (191)

Failure Risk Guidance Security Report

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for Clicktale

Overall Risk Meter

Low Medium High

Top Failure Risks for Clicktale

Vendor Profile Details

Company Name

Contentsquare

Company Website

https://contentsquare.com/

HQ Location

5 boulevard de la Madeleine, Paris, Île-de-France 75001, FR

Employees

501-1000

Social

Financials

Series C