Contentsquare Overview

This is a summary of the comprehensive capabilities and benefits of Contentsquare based on over 834 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Contentsquare, HeadSpin, Quadient CCM platform, Kurtosys, Optimizely Digital Experience Platform, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Contentsquare is right for your needs? Our Cuspera AI engine can evaluate how Contentsquare fits your specific business needs, industry, and context. Get your personalized assessment report today.

Contentsquare supports business activities such as:

  • Engagement Management
  • Competitive Intelligence
  • Social Media Analytics
  • Searching For Content
  • Merchandising

Contentsquare can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Digital And Social Presence, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Mobile Website Mobile App etc. for these needs. As a solution, Contentsquare's capabilities include Dashboard, Landing Page, Alerts: Popups & Notifications, etc.

Contentsquare Hospitality Vertical is its biggest customer base.

Reviews

"Contentsquare continues to drive new innovations that enable us to easily understand the behavior of those visiting our website, empowering us to provide a superior customer experience. Using the Contentsquare platform, we can quickly and effectivel...y identify and address opportunities across the entire customer journey — from the point of engagement all the way to purchase. " - Mathieu STAAT

Cuspera Reviews

53 buyers and buying teams have used Cuspera to assess how well Contentsquare solved their Digital Experience Platform needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Contentsquare.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Grow Market Share
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Brand Engagement
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Competitive Intelligence , Social Media Analytics , as the business use cases that they have been most satisfied while using Contentsquare.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Mobile, Website and Mobile App

4.97/5 ★

Read Reviews (63)

"...By automatically surfacing and quantifying the biggest issues and opportunities for improvement across an entire Web site or app, Contentsquare empowers teams to confidently maximize engagement and revenue...." Contentsquare Platform Innovations Reveal Biggest Opportunities to Grow Digital Results
engaging and following up

4.90/5 ★

Read Reviews (24)

"...The company computes billions of touch and mouse movements, and transforms this knowledge into profitable actions that increase engagement, reduce operational costs and maximize conversion rates. ..."
Competitive Intelligence

4.77/5 ★

Read Reviews (41)

"...Explore our industry-driven analytics benchmark report to see how your company performs vs. your competitors. ..." Case Study Space NK
Social Media Analytics

4.69/5 ★

Read Reviews (41)

"...A solution combining the power of session replay with the scale of dashboard analytics, Insights surfaces page scores and recommendations for marketers, voice of customer and operations teams, ranking issues and opportunities, displaying key impact stats, and providing shortcuts to drill into session replays and other detailed information...." Contentsquare Platform Innovations Reveal Biggest Opportunities to Grow Digital Results
PEER EXPERIENCES
Engagement Management with Mobile, Website and Mobile App

4.97/5 ★

Read Reviews (63)

"...By automatically surfacing and quantifying the biggest issues and opportunities for improvement across an entire Web site or app, Contentsquare empowers teams to confidently maximize engagement and revenue...." Contentsquare Platform Innovations Reveal Biggest Opportunities to Grow Digital Results
engaging and following up

4.97/5 ★

Read Reviews (24)

Competitive Intelligence

4.77/5 ★

Read Reviews (41)

"...Explore our industry-driven analytics benchmark report to see how your company performs vs. your competitors. ..." Case Study Space NK
Social Media Analytics

4.69/5 ★

Read Reviews (41)

"...A solution combining the power of session replay with the scale of dashboard analytics, Insights surfaces page scores and recommendations for marketers, voice of customer and operations teams, ranking issues and opportunities, displaying key impact stats, and providing shortcuts to drill into session replays and other detailed information...." Contentsquare Platform Innovations Reveal Biggest Opportunities to Grow Digital Results

23+ more Business Use Cases

Our AI advisor, Wyz, harnessed 834 insights from peers and experts to help you assess how these Contentsquare use cases fit your Digital Experience Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Mathieu STAAT

Digital & Customer Marketing Director

EMEA

Contentsquare continues to drive new innovations that enable us to easily understand the behavior of those visiting our website, empowering us to provide a superior customer experience. Using the Contentsquare platform, we can quickly and effectively identify and address opportunities across the en...tire customer journey — from the point of engagement all the way to purchase.

Testimonial By Mathieu STAAT

Eumir Nicasio

Head of Product, Digital & eCommerce

GoPro

Contentsquare has made our lives so much easier — not only can we see how each element of content performs, it also shows us how visitors journey through the site, giving us all the information we need to make decisions confidently. The visualization makes the data easy to consume, and today the te...am uses Contentsquare as part of its daily decision-making process and whenever we are thinking about UX design.

Testimonial By Eumir Nicasio

Xavier Perret

Chief Digital Officer (B2B)

Orange

An analytical tool can only be useful if it highlights areas for improvement that we can work on to enhance our relationships with our own users. Contentsquare’s technology easily surfaces these recommendations, giving our teams the ability to use customer data to better inform how we can determine... areas for improvement that will make the difference.

Testimonial By Xavier Perret
CUSTOMERS TESTIMONIALS

Mathieu STAAT

Digital & Customer Marketing Director

EMEA

Contentsquare continues to drive new innovations that enable us to easily understand the behavior of those visiting our website, empowering us to provide a superior customer experience. Using the Contentsquare platform, we can quickly and effectively identify and address opportunities across the en...tire customer journey — from the point of engagement all the way to purchase.

Testimonial By Mathieu STAAT

Eumir Nicasio

Head of Product, Digital & eCommerce

GoPro

Contentsquare has made our lives so much easier — not only can we see how each element of content performs, it also shows us how visitors journey through the site, giving us all the information we need to make decisions confidently. The visualization makes the data easy to consume, and today the te...am uses Contentsquare as part of its daily decision-making process and whenever we are thinking about UX design.

Testimonial By Eumir Nicasio

Xavier Perret

Chief Digital Officer (B2B)

Orange

An analytical tool can only be useful if it highlights areas for improvement that we can work on to enhance our relationships with our own users. Contentsquare’s technology easily surfaces these recommendations, giving our teams the ability to use customer data to better inform how we can determine... areas for improvement that will make the difference.

Testimonial By Xavier Perret

Case Studies

COMPANY CASE STUDIES
Case Study L’Occitane

Increasing conversion by understanding users

Read More
Case Study RingCentral

Streamlining the customer journey using behavioral data

Read More
Case Study Dreams

How one change boosted Black Friday revenue +18%

Read More

Frequently Asked Questions(FAQ)

for Contentsquare

What is Contentsquare?

Contentsquare, the cloud-based software that helps businesses understand how and why users are interacting with their apps, mobile, and web sites. It helps to improve digital and social presence and increase sales and revenue.

What is Contentsquare used for?

Contentsquare is a Digital Experience Platform Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Competitive Intelligence and Social Media Analytics .

What are the top features of Contentsquare?

Dashboard, Landing page and Alerts: popups & Notifications are some of the top features of Contentsquare.

Who uses Contentsquare?

Contentsquare is used by Hospitality, Food & Beverages and Financial Services among other industries.

What are Contentsquare alternatives?

HeadSpin, Quadient CCM Platform, Kurtosys and Optimizely Digital Experience Platform are popular alternatives for Contentsquare.

Where is Contentsquare located?

Contentsquare is headquartered at 5 boulevard de la Madeleine, Paris, ÃŽle-de-France 75001, FR.

Popular Business Setting

for Contentsquare

Top Industries

  • Hospitality
  • Food & Beverages
  • Financial Services

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Peers used Contentsquare to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Contentsquare

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.78/5 ★

Read Reviews (15)
Landing page

4.38/5 ★

Read Reviews (9)
Alerts: popups & Notifications

4.70/5 ★

Read Reviews (9)
Personalization

4.66/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Dashboard

4.78/5 ★

Read Reviews (15)
Landing page

4.38/5 ★

Read Reviews (9)
Alerts: popups & Notifications

4.70/5 ★

Read Reviews (9)
Personalization

4.66/5 ★

Read Reviews (8)

IT and Other Capabilities

for Contentsquare

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5 ★

Read Reviews (67)
Data Export

4.42/5 ★

Read Reviews (15)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.62/5 ★

Read Reviews (67)
Data Export

4.42/5 ★

Read Reviews (15)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.71/5 ★

Read Reviews (38)
Chat Support

3.39/5 ★

Read Reviews (4)
Email Support

2.50/5 ★

Read Reviews (2)
Phone Support

2.50/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.71/5 ★

Read Reviews (38)
Chat Support

3.39/5 ★

Read Reviews (4)
Email Support

2.50/5 ★

Read Reviews (2)
Phone Support

2.50/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (35)
Analytics

4.84/5 ★

Read Reviews (215)
Custom Reports

4.75/5 ★

Read Reviews (177)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (35)
Analytics

4.84/5 ★

Read Reviews (215)
Custom Reports

4.75/5 ★

Read Reviews (177)

Software Failure Risk Guidance

?

for Contentsquare

Overall Risk Meter

Low Medium High

Top Failure Risks for Contentsquare

Vendor Profile Details

Company Name

Contentsquare

Company Website

https://contentsquare.com/

HQ Location

5 boulevard de la Madeleine, Paris, ÃŽle-de-France 75001, FR

Employees

501-1000

Social

Financials

SERIES F