Real-World Case Studies and Customer Success Stories with Brushfire

Brushfire Online helped Carey Nieuwhof Communications run a large virtual event. The team wanted to engage social media followers and needed a reliable platform for over 17,000 registrants. They chos...e Brushfire for its stability and interactive chat features. The event ran smoothly, supporting high engagement and a seamless attendee experience.
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Brushfire helped FILO run their annual conference for technical artists at churches. FILO used the Event App to highlight event partners with logos, bios, and contact info. The app let attendees conn...ect with partners and access both in-person and virtual trade shows. It also tracked over 60 breakout classes for hundreds of guests. The solution made it easy for attendees to connect and learn during the hybrid event.
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Brushfire helped City First Church move their large women’s conference online during COVID-19. The church used Brushfire’s ticketing, registration, authentication, and paywall features to connect wit...h thousands of attendees. Staff and attendees found the platform easy to use, even for older participants. Real-time chat, host panels, and analytics made the virtual event engaging and successful. Online events now attract the church’s largest audiences, expanding their reach beyond in-person services.
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Brushfire helped Bridging the Gap Ministry manage event ticketing and registration with a custom event app. The app made it easy for attendees to find venue and vendor maps, schedules, and event deta...ils. Attendees could register and access all event information in one place. The app also highlighted missions, giving opportunities, and allowed live updates and push notifications. Users liked the app's ease of use and quick access to schedules.
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The Lights of Christmas enhanced guest experience and efficiency, managing over one million lights and 1.5 million attendees with streamlined entry and add-on sales since 1997.

Brushfire’s event registration platform helped The College Golf Experience (CGX) reduce abandoned carts. CGX faced high cart abandonment during event sign-ups, losing revenue and attendees. Brushfire... integrated CartStack to send automated, personalized follow-up emails to users who left carts. This solution recovered 27% of abandoned carts, achieved a 57% open rate, and brought back over $15,000 in ticket revenue in 30 days. CGX saw a 100x average ROI each month from this integration.
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Brushfire helped the Great Ogeechee Seafood Festival run smooth ticketing and check-in. The event used just 2 volunteers for check-in and 7 for walk-up sales, handling over 22,000 attendees. Almost 1...2,000 tickets sold online, and 10,000 sold on-site. The platform made beverage ticket sales easy, grossing over $100k, and carnival armbands brought in almost $15k. Beer sales rose 16% and total event revenue increased 22% from 2021 to 2022. The team praised Brushfire for its user-friendly system and strong support.
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Brushfire helped A Taste of Southlake manage ticketing and event operations for their annual community event. The platform solved problems with long lines, slow check-in, and limited marketing tools.... Organizers used Brushfire's mobile check-in, QR code ticketing, and reporting features. Check-in times dropped by over 60%. Staff could focus on guests instead of ticket sales. Ticket sales and fundraising increased year-over-year. The event ran smoothly and raised more money for charity.
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Brushfire helped Dark Hour Haunted House manage ticket sales and event capacity. The team needed accurate reporting, easy software, and real-time editing. Brushfire provided capacity management, pers...onalized training, and flexible editing tools. In their first Halloween season, Dark Hour had over 23,000 attendees using Brushfire. Staff could quickly pull reports and make changes as needed. The operations director called it the best ticketing experience in seven years.
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Brushfire helped Children's Fairyland move from paper tickets to digital ticketing. Before 2019, the park had no online ticket sales and used a slow, manual process. Long lines and bottlenecks were c...ommon at their small box office. With Brushfire, they updated their ticketing system for daily operations. The new system made ticket sales faster and easier for guests.
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Brushfire helped Genesis Children's Theatre manage ticket sales for their youth stage shows. The theatre faced problems with overselling seats and chaotic open seating. Brushfire's ticketing support ...stopped overselling and made seat sales fair. Now, families no longer arrive upset about missing seats. The solution also helped the theatre keep good revenue for their productions.
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Brushfire helped Piney Park launch its Trail of Lights attraction with easy ticketing and on-site support. Piney Park staff got training on the Brushfire platform, including ticket booth management a...nd payment processing. Brushfire provided rental equipment and a support specialist for the first three days. Piney Park used the Square integration to speed up payments and reporting. Piney Park welcomed almost 65,000 attendees and is on track for a 30 percent increase in Christmas season revenue.
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Brushfire helped Richardson ISD move to an online ticketing system. The district needed a better way to sell tickets for individual games and limit sales during the pandemic. Brushfire provided a use...r-friendly platform that allowed only parents to buy tickets at first. The district praised Brushfire for great customer service and a personalized ticketing experience. This made it easier for Richardson ISD to manage events and satisfy attendees.
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Brushfire helped the New Tampa Women's Athletic Foundation (NTWAF) make event registration and fundraising easier. NTWAF used Brushfire to manage sign-ups, collect donations, and handle payments for ...sports events. The platform helped NTWAF cut club lacrosse team costs from $1,400 to $750 per girl. NTWAF created new scholarships and gave more girls access to sports. The foundation now supports more local sports and helps young women get noticed by recruiters.
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Brushfire helped the Oklahoma Warriors manage ticketing, merchandise, and fan experiences with its event management platform. The team used Brushfire to handle season ticket fulfillment, playoff tick...et sales, and sponsor data. Square integration gave them one dashboard for all sales. The Warriors saw record fan turnout and easier mobile check-in. They also saved on credit card fees and got strong support from Brushfire.
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