Real-World Case Studies and Customer Success Stories with Brushfire

Brushfire helped The College Golf Experience (CGX) reduce abandoned event registrations. CGX integrated CartStack with Brushfire to send automated, personalized... follow-up emails to users who left carts. In 30 days, CGX recovered over $15,000 in lost ticket revenue. The recovery rate reached 27% with a 57% email open rate. CGX saw a 100x average ROI each month from this solution.
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Brushfire helped A Taste of Southlake cut check-in times by over 60%. The event used Brushfire’s ticketing and event management... platform to handle growing attendance and streamline entry. Organizers used mobile check-in, QR code tickets, and automated reporting. Staff could focus on guests instead of ticket sales. The event raised more money for charity and improved attendee experience.
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Brushfire helped Piney Park launch its new holiday attraction in Marshall, Texas. Piney Park needed support and training for ticketing... and guest management. Brushfire provided on-site specialists, rental equipment, and staff training. The integration with Square made payments and reporting easy. Piney Park welcomed almost 65,000 attendees and expects a 30% revenue increase for the Christmas season.
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FILO used the Brushfire Event App to boost engagement at their annual hybrid conference. The app let attendees connect with... event partners by showing partner logos, bios, and contact info. In-app links made it easy for guests to reach out to partners directly. The app also bridged the in-person and virtual trade shows. It helped track over 60 breakout classes for hundreds of guests. This improved attendee participation and partner visibility.
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Brushfire helped the Great Ogeechee Seafood Festival speed up check-in and walk-up ticket sales. A small team managed over 22,000... attendees in three days using iPads and Square readers. Nearly 12,000 tickets were sold online, and almost 10,000 were sold on-site. The festival made over $100k in beverage sales and $15k in carnival armbands. Beer sales rose 16% and total event revenue increased by 22%.
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Genesis Children's Theatre used Brushfire to stop overselling tickets for their shows. Before, families rushed for seats and sometimes there... were not enough. The venue's changing floor plan made seating tricky. Brushfire gave them better control over ticketing and registration. Now, no one shows up to find their seat oversold. The theatre can sell seats fairly and keep families happy.
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Brushfire helped The Lights of Christmas manage ticket sales and guest support for their drive-thru holiday event. They used Brushfire... to stagger entrance times in 15-minute slots, keeping traffic smooth and enforcing capacity limits. Over 17,000 vehicles attended last season without issues. Brushfire's conditional forms let them sell add-ons easily, reducing lines and improving staff efficiency. The Attendee Support team handled 1,300+ customer inquiries, saving nearly 5,000 minutes of staff time.
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Brushfire helped Light the Way Music Festival manage mega events in multiple cities. The festival grew from a small idea... to large gatherings with hundreds of volunteers, sponsors, and vendors. Brushfire handled event logistics so the team could focus on ministry. The platform supported coordination across locations. This enabled smooth operations for large-scale events.
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Pumpkin Daze used Brushfire to manage a two-day fall festival. Over 21,000 people attended, with 16,000 on Saturday. The event... included food vendors and giant produce competitions. Families traveled from multiple states to join. Brushfire helped handle large crowds and smooth event operations.
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Youth Quake struggled with manual registration and high support needs. Brushfire automated their registration process. Attendee support improved. Registration filled... in 33 hours. Support requests dropped by 90%. Growth became sustainable for Youth Quake.
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Brushfire helped the Oklahoma Auto Body Association manage their annual trade show. OKABA replaced manual, fragmented systems with Brushfire’s unified... event management platform. The team automated registration, ticketing, and donation collection. This made event planning faster and reduced errors. OKABA raised more donations and improved attendee experience. Personalized support from Brushfire made the transition easy and smooth.
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Legacy Dinner Theater used Brushfire to improve the dining and seating process at Sneaky Pete's Wild West Dinner Show. The solution made... it easier for guests to find their seats. Attendee satisfaction increased. Operations became more efficient. The theater saw better guest experiences and smoother event management.
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Brushfire helped Iowa Arboretum & Gardens move from manual to online ticketing. The new system let visitors buy tickets online... and choose time slots. This reduced wait times and made entry smoother. Staff workload dropped, and attendance went up. Brushfire gave in-person support and stayed available after launch. The Arboretum now offers a better visitor experience and increased revenue.
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Brushfire helped Heritage Farmstead Museum upgrade its ticketing system. The museum switched to online ticket sales and digital check-in. This... reduced wait times and made buying tickets easier for visitors. Real-time reporting gave the team better data for planning and marketing. In one year, the museum welcomed over 42,000 attendees. The new system increased revenue and improved the guest experience.
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Brushfire helped the Dallas Sports Commission run the U-18 Softball World Cup. They needed fast check-ins, contactless payments, and real-time... support. Brushfire provided ticketing, Square integration for Tap to Pay, and live reporting. Staff could track attendees and payments instantly. Onsite support from Brushfire gave confidence to the team. The event ran smoothly with no issues for thousands of fans.
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Alive Music Festival used Brushfire to manage over 12,000 daily attendees at a three-day event. The small team leveraged Brushfire’s... tools to mark and map 540 new campsites, track occupants, and meet strict state health requirements. Real-time data helped manage reservations and avoid capacity issues. Brushfire’s attendee support reduced costs, saving guests hundreds of dollars per visit. The platform enabled a smooth checkout process and eliminated extra fees for attendees.
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Brushfire helped Adventure Farm Aurora fix its campfire reservation system. The old system was hard to use and made staff... work too much. Brushfire added a clickable map and better booking prompts. Customers could now pick sites easily and see open times. Staff spent less time on calls and manual work. The new system made booking faster and improved the customer experience during busy seasons.
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Brushfire helped A Taste of Southlake manage ticketing and event operations for their annual community event. The platform solved problems... with long lines, slow check-in, and limited marketing tools. Organizers used Brushfire's mobile check-in, QR code ticketing, and reporting features. Check-in times dropped by over 60%. Staff could focus on guests instead of ticket sales. Ticket sales and fundraising increased year-over-year. The event ran smoothly and raised more money for charity.
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Brushfire helped the Great Ogeechee Seafood Festival run smooth ticketing and check-in. The event used just 2 volunteers for check-in... and 7 for walk-up sales, handling over 22,000 attendees. Almost 12,000 tickets sold online, and 10,000 sold on-site. The platform made beverage ticket sales easy, grossing over $100k, and carnival armbands brought in almost $15k. Beer sales rose 16% and total event revenue increased 22% from 2021 to 2022. The team praised Brushfire for its user-friendly system and strong support.
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Brushfire’s event registration platform helped The College Golf Experience (CGX) reduce abandoned carts. CGX faced high cart abandonment during event... sign-ups, losing revenue and attendees. Brushfire integrated CartStack to send automated, personalized follow-up emails to users who left carts. This solution recovered 27% of abandoned carts, achieved a 57% open rate, and brought back over $15,000 in ticket revenue in 30 days. CGX saw a 100x average ROI each month from this integration.
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Brushfire helped Bridging the Gap Ministry manage all major events in one custom app. The app made it easy for... attendees to find venue locations, schedules, and vendor maps. Users could register, access resources, and get live updates in one place. The ministry highlighted missions, giving opportunities, and event details through the app. Attendees praised the app for its convenience and ease of use.
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City First Church used Brushfire to move their large women’s conference online during COVID-19. With thousands registered, they needed a... way to keep attendees connected and engaged. Brushfire’s ticketing, authentication, and paywall features made access easy for all ages. Real-time chat and analytics helped staff interact and track engagement. The online platform was simple to set up and support was always available. Online events now reach more people than in-person services.
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Brushfire helped Carey Nieuwhof Communications host a virtual event for over 17,000 people. The team needed a platform that could... handle high traffic and support interactive engagement. Brushfire provided a reliable solution with interactive chat features. The event moved off social media to avoid distractions and boost participation. The result was a successful, large-scale online experience for their audience.
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The Gideons International uses Brushfire to manage multi-state conventions each year. They serve an older membership and mobilize spouses for... ministry work. The organization is preparing to onboard 12 countries for a global event. Brushfire helps them coordinate large gatherings and support their members. This improves event management for their international community.
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LifeFamily Church used Brushfire to manage RSVPs, check-in, reports, and payment plans across seven campuses. They saved about $4,000 compared... to their previous check-in vendor. The church saw more accurate attendance data and earlier registrations. Volunteers became productive within 24–48 hours. The team praised Brushfire's human support.
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Brushfire helped Joyce Meyer Ministries modernize their annual Love Life Women’s Conference. The team replaced manual registration with an automated... online system, cutting costs and reducing paper use. On-site pre-registration enabled 2,600 attendees to sign up for the next year’s event. Brushfire also added a virtual viewing option, bringing in more participants. Expert on-site support made the check-in process smooth and stress-free for everyone.
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Brushfire helped Exponential Network move from manual event management to a digital platform. The platform handled high registration volumes and... complex hybrid event needs. Attendees used chat, personal notes, and Bible versions to engage more. Over 700 people attended on day one, with 500-600 returning on day two. Virtual sessions also saw strong participation. Brushfire made the conference smoother and more interactive.
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Download Youth Ministry (DYM) needed to manage events across many locations. They faced problems with communication and logistics. DYM chose... Brushfire to solve these issues. Brushfire gave them virtual event tools and centralized control. The platform offered custom features and strong support. DYM improved event management and coordination with Brushfire.
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Brushfire helped Change Conference move from in-person to hybrid events. The team needed a strong registration and streaming system for... watch parties across time zones. Brushfire provided flexible streaming, robust analytics, and targeted email tools. The platform’s data collection let them connect students to local churches. Change Conference now saves time and can plan for growth using Brushfire’s features.
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Brushfire helped FILO run their annual conference for technical artists at churches. FILO used the Event App to highlight event... partners with logos, bios, and contact info. The app let attendees connect with partners and access both in-person and virtual trade shows. It also tracked over 60 breakout classes for hundreds of guests. The solution made it easy for attendees to connect and learn during the hybrid event.
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Brushfire helped Bridging the Gap Ministry manage event ticketing and registration with a custom event app. The app made it... easy for attendees to find venue and vendor maps, schedules, and event details. Attendees could register and access all event information in one place. The app also highlighted missions, giving opportunities, and allowed live updates and push notifications. Users liked the app's ease of use and quick access to schedules.
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Brushfire helped City First Church move their large women’s conference online during COVID-19. The church used Brushfire’s ticketing, registration, authentication,... and paywall features to connect with thousands of attendees. Staff and attendees found the platform easy to use, even for older participants. Real-time chat, host panels, and analytics made the virtual event engaging and successful. Online events now attract the church’s largest audiences, expanding their reach beyond in-person services.
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Children's Fairyland used Brushfire to modernize their ticketing system. Before 2019, they had no digital ticketing and relied on mailing... physical tickets. This caused long lines and slow service at their box office. Brushfire provided a user-friendly event management platform. The new system allowed online ticket sales and improved the guest experience. The park now operates more efficiently and serves visitors faster.
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Brushfire helped Dark Hour Haunted House manage ticket sales for over 23,000 attendees in one Halloween season. The team needed... accurate reporting, easy-to-use software, and real-time editing for last-minute changes. Brushfire provided capacity management, personalized training, and flexible event editing. Staff could quickly pull reports and control data access. The Operations Director called it their best ticketing experience in seven years.
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Brushfire helped Fatal Fear Haunted House manage a surge from hundreds to thousands of guests. The haunted attraction faced problems... with capacity, ticket authentication, and customer support as popularity soared. Brushfire’s ticketing platform streamlined entry, reduced wait times, and improved attendee experience. The system also provided data insights for targeted marketing and helped secure city support for a new location. With Brushfire, Fatal Fear grew safely and is ready for future expansion.
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Brushfire helped Children's Fairyland move from paper tickets to digital ticketing. Before 2019, the park had no online ticket sales... and used a slow, manual process. Long lines and bottlenecks were common at their small box office. With Brushfire, they updated their ticketing system for daily operations. The new system made ticket sales faster and easier for guests.
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Brushfire helped Dark Hour Haunted House manage ticket sales and event capacity. The team needed accurate reporting, easy software, and... real-time editing. Brushfire provided capacity management, personalized training, and flexible editing tools. In their first Halloween season, Dark Hour had over 23,000 attendees using Brushfire. Staff could quickly pull reports and make changes as needed. The operations director called it the best ticketing experience in seven years.
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Brushfire helped Genesis Children's Theatre manage ticket sales for their youth stage shows. The theatre faced problems with overselling seats... and chaotic open seating. Brushfire's ticketing support stopped overselling and made seat sales fair. Now, families no longer arrive upset about missing seats. The solution also helped the theatre keep good revenue for their productions.
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Brushfire helped Piney Park launch its Trail of Lights attraction with easy ticketing and on-site support. Piney Park staff got... training on the Brushfire platform, including ticket booth management and payment processing. Brushfire provided rental equipment and a support specialist for the first three days. Piney Park used the Square integration to speed up payments and reporting. Piney Park welcomed almost 65,000 attendees and is on track for a 30 percent increase in Christmas season revenue.
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Brushfire helps the New Tampa Women's Athletic Foundation streamline event registrations. The platform manages fundraising and expands scholarship opportunities. NTWAF... uses Brushfire to break down barriers in women’s sports. More young women now have access to competitive athletics. The solution supports growth and community impact.
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The DEC Network used Brushfire to manage in-person, virtual, and hybrid events. During the COVID-19 pandemic, they struggled to replicate... the success of in-person events online. They needed a flexible, customizable event management platform. Brushfire provided a solution that supported all event types. This helped The DEC Network continue to educate and empower entrepreneurs through workshops and networking events.
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Brushfire helped the New Tampa Women's Athletic Foundation (NTWAF) make event registration and fundraising easier. NTWAF used Brushfire to manage... sign-ups, collect donations, and handle payments for sports events. The platform helped NTWAF cut club lacrosse team costs from $1,400 to $750 per girl. NTWAF created new scholarships and gave more girls access to sports. The foundation now supports more local sports and helps young women get noticed by recruiters.
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Brushfire helped Richardson ISD move to an online ticketing system during the pandemic. RISD needed a way to sell individual... game tickets and limit sales to avoid capacity issues. Brushfire provided a user-friendly platform that allowed only parents of athletes to buy tickets at first. The district praised Brushfire for its customer service and ability to meet specific needs. The new system made ticketing easier for both staff and attendees.
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Brushfire helped Richardson ISD move to an online ticketing system. The district needed a better way to sell tickets for... individual games and limit sales during the pandemic. Brushfire provided a user-friendly platform that allowed only parents to buy tickets at first. The district praised Brushfire for great customer service and a personalized ticketing experience. This made it easier for Richardson ISD to manage events and satisfy attendees.
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Brushfire helped the Oklahoma Warriors manage ticketing, merchandise, and fan experiences. The team used Brushfire’s event management platform with Square... integration. They streamlined season ticketing and playoff ticket sales. The platform made mobile check-in easy and improved sponsor reporting. The Warriors saw record fan turnout and saved on credit card fees. Support from Brushfire was reliable and responsive.
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Brushfire helped the Oklahoma Warriors manage ticketing, merchandise, and fan experiences with its event management platform. The team used Brushfire... to handle season ticket fulfillment, playoff ticket sales, and sponsor data. Square integration gave them one dashboard for all sales. The Warriors saw record fan turnout and easier mobile check-in. They also saved on credit card fees and got strong support from Brushfire.
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Brushfire Online helped Carey Nieuwhof Communications run a large virtual event. The team wanted to engage social media followers and... needed a reliable platform for over 17,000 registrants. They chose Brushfire for its stability and interactive chat features. The event ran smoothly, supporting high engagement and a seamless attendee experience.
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Brushfire helped the City of Lake Elsinore launch its first ticketed concert. The city needed a digital ticketing solution that... worked with Square and was easy to use. Brushfire provided fast support, affordable pricing, and smooth Square integration. The city quickly set up ticketing and felt confident running the event. Staff and attendees enjoyed a simple, stress-free experience.
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