Real-World Case Studies and Customer Success Stories with Brushfire

Brushfire helped A Taste of Southlake manage ticketing and event operations for their annual community event. The platform solved problems with long lines, slow check-in, and limited marketing tools.... Organizers used Brushfire's mobile check-in, QR code ticketing, and reporting features. Check-in times dropped by over 60%. Staff could focus on guests instead of ticket sales. Ticket sales and fundraising increased year-over-year. The event ran smoothly and raised more money for charity.
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Brushfire helped the Great Ogeechee Seafood Festival run smooth ticketing and check-in. The event used just 2 volunteers for check-in and 7 for walk-up sales, handling over 22,000 attendees. Almost 1...2,000 tickets sold online, and 10,000 sold on-site. The platform made beverage ticket sales easy, grossing over $100k, and carnival armbands brought in almost $15k. Beer sales rose 16% and total event revenue increased 22% from 2021 to 2022. The team praised Brushfire for its user-friendly system and strong support.
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Brushfire’s event registration platform helped The College Golf Experience (CGX) reduce abandoned carts. CGX faced high cart abandonment during event sign-ups, losing revenue and attendees. Brushfire... integrated CartStack to send automated, personalized follow-up emails to users who left carts. This solution recovered 27% of abandoned carts, achieved a 57% open rate, and brought back over $15,000 in ticket revenue in 30 days. CGX saw a 100x average ROI each month from this integration.
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Brushfire helped Adventure Farm Aurora improve campfire bookings with an interactive ticketing solution. The clickable map made it easy for customers to pick sites and times. Staff workload dropped a...s booking management became simpler. The new system handled peak season traffic and made online and walk-up sales smooth. Customers had a better experience and the farm managed reservations more efficiently.
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Brushfire helped Alive Music Festival, run by a small family team, manage over 12,000 daily attendees and 4,000 campers at a three-day event. The platform enabled easy campsite mapping, real-time tra...cking, and smooth attendee authentication. Alive saved guests hundreds of dollars per visit by eliminating extra fees with Brushfire’s cost-effective attendee support. The festival’s CEO praised Brushfire for its scalability and superior customer service, making large-scale event management possible for a small team.
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Brushfire helped the Dallas Sports Commission run the U-18 Softball World Cup. The event needed fast check-ins, contactless payments, and real-time reporting. Brushfire's platform integrated with Squ...are for Tap to Pay on iPhone, making entry quick and easy. Staff used live data to manage crowds and solve problems fast. The event ran smoothly, with strong support from Brushfire on site.
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Brushfire helped Heritage Farmstead Museum upgrade its ticketing system. The museum used Brushfire for online ticket sales, mobile check-in, and real-time reporting. This improved ticketing efficienc...y and increased revenue. Over 42,000 attendees visited in the past year. Staff praised Brushfire's support and flexibility. The museum now offers a better guest experience and handles more visitors with ease.
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Brushfire helped Iowa Arboretum & Gardens move from manual ticketing to a streamlined online system. The platform enabled time slot ticketing, easy website integration, and self-service entry. Staff ...workload dropped and visitor experience improved. Online ticketing increased attendance and revenue. Brushfire provided hands-on support and custom features for event management.
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Brushfire helped Youth Quake automate event registration and attendee support. The event reached full capacity in just 33 hours, compared to two months before. Support requests dropped by 90%. Staff ...could focus on planning, not manual tasks. Attendees found the system easy to use. Brushfire's partnership made growth possible and sustainable.
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Brushfire helped Pumpkin Daze, a volunteer-run fall festival, manage 21,000 attendees in two days. The event used Brushfire for category-based vendor registration, fast admin control, and a branded s...torefront. The platform reduced manual work, cut refunds, and improved vendor experience. Nonprofit-friendly fees let more money go to student scholarships. Volunteers ran the event smoothly without a paid operations team.
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Brushfire helped Bridging the Gap Ministry manage event ticketing and registration with a custom event app. The app made it easy for attendees to find venue and vendor maps, schedules, and event deta...ils. Attendees could register and access all event information in one place. The app also highlighted missions, giving opportunities, and allowed live updates and push notifications. Users liked the app's ease of use and quick access to schedules.
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Brushfire helped City First Church move their large women’s conference online during COVID-19. The church used Brushfire’s ticketing, registration, authentication, and paywall features to connect wit...h thousands of attendees. Staff and attendees found the platform easy to use, even for older participants. Real-time chat, host panels, and analytics made the virtual event engaging and successful. Online events now attract the church’s largest audiences, expanding their reach beyond in-person services.
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Brushfire helped FILO run their annual conference for technical artists at churches. FILO used the Event App to highlight event partners with logos, bios, and contact info. The app let attendees conn...ect with partners and access both in-person and virtual trade shows. It also tracked over 60 breakout classes for hundreds of guests. The solution made it easy for attendees to connect and learn during the hybrid event.
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Brushfire helped Change Conference, a ministry of Youth for Christ Canada, move from in-person to hybrid events. They needed a scalable event management platform for registration and streaming across... time zones. Brushfire provided flexible streaming, robust analytics, and strong support. The team used data collection to target new cities and connect students to churches. The solution saved time and improved attendee engagement for their growing ministry.
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Brushfire helped Download Youth Ministry (DYM) manage over 300 host sites with a centralized event management platform. DYM faced challenges with decentralized event coordination, flexibility, and re...porting. Brushfire provided templatized event solutions, centralized management, and responsive support. DYM improved communication, streamlined processes, and gained actionable insights with robust reporting tools.
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Brushfire helped Exponential Network move from manual event management to a digital platform. The platform handled high registration volumes and supported hybrid events with features like chat and br...eakout sessions. On day one, over 700 people attended, with 500-600 returning on day two. Virtual engagement was strong, with over 500 online participants. Brushfire improved attendee engagement and made event management easier for organizers.
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Brushfire helped Joyce Meyer Ministries modernize their Love Life Women’s Conference. The team replaced manual registration with an automated system, saving costs and reducing paper use. On-site pre-...registration led to 2,600 attendees signing up for the next year. Brushfire’s platform added a virtual event option, growing the audience. Expert on-site support made check-in fast and smooth, improving the event experience.
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Brushfire helped Children's Fairyland move from paper tickets to digital ticketing. Before 2019, the park had no online ticket sales and used a slow, manual process. Long lines and bottlenecks were c...ommon at their small box office. With Brushfire, they updated their ticketing system for daily operations. The new system made ticket sales faster and easier for guests.
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Brushfire helped Dark Hour Haunted House manage ticket sales and event capacity. The team needed accurate reporting, easy software, and real-time editing. Brushfire provided capacity management, pers...onalized training, and flexible editing tools. In their first Halloween season, Dark Hour had over 23,000 attendees using Brushfire. Staff could quickly pull reports and make changes as needed. The operations director called it the best ticketing experience in seven years.
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Brushfire helped Genesis Children's Theatre manage ticket sales for their youth stage shows. The theatre faced problems with overselling seats and chaotic open seating. Brushfire's ticketing support ...stopped overselling and made seat sales fair. Now, families no longer arrive upset about missing seats. The solution also helped the theatre keep good revenue for their productions.
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Brushfire helped Piney Park launch its Trail of Lights attraction with easy ticketing and on-site support. Piney Park staff got training on the Brushfire platform, including ticket booth management a...nd payment processing. Brushfire provided rental equipment and a support specialist for the first three days. Piney Park used the Square integration to speed up payments and reporting. Piney Park welcomed almost 65,000 attendees and is on track for a 30 percent increase in Christmas season revenue.
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Brushfire helped Fatal Fear Haunted House manage rapid growth, scaling from a few hundred tickets a weekend to 200 tickets per hour. The haunted attraction faced challenges with capacity, ticket frau...d, and customer support. Brushfire's ticketing platform streamlined sales, improved authentication, and provided valuable attendee data. The solution reduced wait times and enabled expansion to a new location. Fatal Fear now delivers a better guest experience and is set for continued growth.
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Brushfire helped Legacy Dinner Theater improve ticket sales and seating for Sneaky Pete's Wild West Dinner Show. The theater needed a way to sell tickets directly on their website and manage seating ...for large groups. Brushfire's embedded ticketing and interactive seating layout made it easy for guests to buy tickets and choose seats together. The new system reduced drop-offs, increased conversion rates, and improved attendee satisfaction. Tens of thousands of guests enjoyed a smoother experience since 2022.
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Brushfire helped the New Tampa Women's Athletic Foundation (NTWAF) make event registration and fundraising easier. NTWAF used Brushfire to manage sign-ups, collect donations, and handle payments for ...sports events. The platform helped NTWAF cut club lacrosse team costs from $1,400 to $750 per girl. NTWAF created new scholarships and gave more girls access to sports. The foundation now supports more local sports and helps young women get noticed by recruiters.
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Brushfire helped The DEC Network move from virtual-only events to a flexible event management platform. The DEC Network needed a customizable solution for both in-person and hybrid events. The platfo...rm enabled them to host workshops and networking events for entrepreneurs. This support allowed them to continue educating and empowering their community during and after the pandemic. The DEC Network now runs events that fit their needs, no matter the format.
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Brushfire Online helped Carey Nieuwhof Communications run a large virtual event. The team wanted to engage social media followers and needed a reliable platform for over 17,000 registrants. They chos...e Brushfire for its stability and interactive chat features. The event ran smoothly, supporting high engagement and a seamless attendee experience.
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Brushfire helped Richardson ISD move to an online ticketing system. The district needed a better way to sell tickets for individual games and limit sales during the pandemic. Brushfire provided a use...r-friendly platform that allowed only parents to buy tickets at first. The district praised Brushfire for great customer service and a personalized ticketing experience. This made it easier for Richardson ISD to manage events and satisfy attendees.
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Brushfire helped the City of Lake Elsinore launch its first ticketed concert. The city needed easy digital ticketing and Square integration. Brushfire delivered fast setup, smooth payments, and stron...g customer support. The event ran smoothly and stayed within budget. Staff and attendees found the platform easy to use. The city gained confidence for future events.
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Brushfire helped the Oklahoma Auto Body Association manage their annual trade show. Before, OKABA used manual systems that caused errors and wasted time. Brushfire gave them an all-in-one event manag...ement platform with ticketing, registration, and donation tools. The platform automated tasks and made donation collection easy. OKABA saw better efficiency, fewer mistakes, and more donations. Personalized support from Brushfire made the transition smooth and improved event success.
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Brushfire helped the Oklahoma Warriors manage ticketing, merchandise, and fan experiences with its event management platform. The team used Brushfire to handle season ticket fulfillment, playoff tick...et sales, and sponsor data. Square integration gave them one dashboard for all sales. The Warriors saw record fan turnout and easier mobile check-in. They also saved on credit card fees and got strong support from Brushfire.
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