Real-World Case Studies and Customer Success Stories with Airship

AccuWeather uses Airship to send weather alerts twice as fast as competitors. The app delivers real-time, personalized notifications to millions... of users. Airship helps AccuWeather reach over 310 million monthly visitors with instant, segmented alerts. The solution boosts user engagement with interest-based messages. Web notifications also drive more site traffic and ad revenue. Fast, reliable alerts help keep users safe and informed.
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OneFootball used Airship to launch personalized end-of-year Wrap-Ups and a Daily Digest for its 200 million users. The team delivered... these features globally in just two weeks, overcoming data privacy and technical challenges. Airship’s no-code tools enabled rapid deployment and A/B testing. 25% of users completed the experience in the first week, and 50% engaged on both Android and iOS. 40% of customers reported being very satisfied. OneFootball now drives higher engagement and long-term retention with creative, data-driven content.
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TNT Sports used Airship to power its March Madness Live app. They wanted to boost fan engagement and keep users... coming back during the NCAA tournament. Airship enabled real-time alerts, personalized push notifications, and live activities. TNT Sports saw 25% longer live viewing sessions among push audiences. Live Activities users had twice as many app sessions as non-users. The team used Airship’s dashboard to test and optimize their strategy throughout the event.
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Airship helped OPB boost audience engagement with push and web notifications. OPB saw a 78% long-term retention rate for web... notification subscribers. Notifications achieved nearly 3x higher open rates than email. Airship notifications now drive 2% of OPB's total online traffic, surpassing Twitter. OPB uses notifications to showcase content and grow memberships across Oregon and southern Washington.
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AccuWeather uses Airship to send weather alerts twice as fast as other apps. The company delivers real-time push notifications to... millions of users. Airship helps AccuWeather reach segmented audiences with personalized alerts. This drives higher app engagement and keeps users informed. AccuWeather now delivers breaking alerts faster than competitors over 80% of the time.
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Sky News uses Airship to send breaking news push notifications to millions of users. The app is the top commercial... news destination in the UK, with over one million unique visitors monthly. Airship helps Sky News deliver stories faster than competitors, driving more app opens and longer user sessions. Push notifications boost app traffic and build reader loyalty. Performance analytics enable effective retargeting and cross-channel engagement.
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ARTE used Airship's message center to boost in-app engagement. They created a curated content hub, making it easier for users... to find and read content. ARTE saw a 5% increase in Sunday app sessions in the first quarter. Direct engagement in the message center rose by 260% compared to push campaigns. Editors now manage campaigns faster, reaching more of their audience and building new content habits.
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Airship helped Ace Hardware turn its app into a personalized shopping hub. Ace used Airship to send segmented push notifications... and run abandoned cart campaigns. This led to a 6X increase in engagement and a 13% conversion rate from abandoned cart messages. No-code surveys collected customer preferences, boosting zero-party data. The app now delivers tailored product recommendations and drives repeat conversions.
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Airship helped Sally Beauty Holdings boost app revenue and user engagement for its Sally Beauty and CosmoProf brands. The company used... Airship to send personalized messages and targeted promotions. Active users increased by 7% for Sally Beauty and 16.6% for CosmoProf. Opted-in customers grew by over 15% for Sally Beauty and 21% for CosmoProf. App revenue rose to 22% of ecommerce for Sally Beauty and 32% for CosmoProf. The team achieved these results with limited resources by automating customer journeys and using first-party data for segmentation.
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Ulta Beauty used Airship to build a no-code in-app survey for personalized retargeting. The survey captured customer preferences, like eye... color, and offered tailored product recommendations. Airship enabled Ulta Beauty to collect over 825,000 guest preferences with a 7% response rate. Shoppers exposed to the in-app Scene saw 2.8x higher purchase conversion rates. Push notifications and Message Center retargeting further increased repeat purchases and loyalty sign-ups.
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Airship helped bol, a leading online retailer, increase app downloads and opt-ins. Bol used Airship to launch a "Price Alert"... campaign, encouraging users to share wish lists and receive targeted push notifications. This campaign drove 3x higher open rates than the retail average and 25% higher post-campaign engagement. Bol automated and experimented with segmentation to optimize results. The solution enabled bol to deliver personalized offers and boost customer loyalty.
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Caesars Entertainment used Airship to improve its mobile app strategy. The Caesars Rewards app lets guests book rooms, make dining... reservations, and track rewards. Caesars focused on boosting guest engagement and keeping users active between visits. Airship enabled personalized, location-based offers and automated messaging. Caesars saw a 3.5x higher three-month retention rate for opted-in users and a 120% boost in app store ratings.
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Hawaiian Airlines used Airship to improve the day-of-travel experience for passengers. The airline launched real-time push alerts, mobile wallet boarding... passes, and targeted in-app campaigns. These changes led to a 13% year-over-year increase in audience engagement. Registrations upon first app opening grew 6.5 times. Mobile wallet adoption and push notification opt-ins also increased. The solution helped reduce travel stress and made flying easier for customers.
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Airship’s Mobile Wallet helped Alaska Airlines boost mobile wallet adoption by 35% year-over-year. 90% of passengers now check in before... arriving at the airport. The solution lets travelers store digital boarding passes and loyalty cards on their phones. Alaska Airlines reduced wait times and improved speed-to-gate. Passengers get lounge access and can track rewards easily. The mobile wallet integrates with alliance partners for a seamless travel experience.
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Airship push notifications helped McDonald’s France boost customer engagement. The company used automated customer journeys and segmented web push notifications.... In three months, they gained 517,000 opt-ins with a 96% retention rate. First message performance increased by 58% compared to their previous benchmark. Automated reengagement messages helped prevent churn. The solution made each message more relevant and effective.
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Airship helped Caribou Coffee boost app engagement. Caribou used Airship to send push notifications and in-app messages. Daily active users... increased by 127% on days with push notifications. Five times more users engaged with the Message Center than with push alone. App traffic doubled when Caribou promoted a new trivia feature using Airship. 59% of Caribou's 575,000 app users now opt in to push notifications.
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Airship helped the US Open app boost fan engagement with location-based push notifications and beacons. The app achieved a 53%... open rate for live streaming alerts and a 32% click-through rate for last-minute ticket offers. Fans received personalized notifications and a day guide, improving their event experience. Partners gained more visibility and engagement through the app. The US Open used Airship to deliver real-time updates and drive revenue.
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William Hill used Airship to boost mobile app engagement. The company sent location-targeted push notifications to users. This led to... 400% higher engagement compared to non-targeted alerts. William Hill achieved over 2.5 million app downloads. Airship’s analytics and A/B testing helped maximize conversions. The solution increased app traffic and revenue.
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Airship helps eToro send fast, large-scale alerts to users. eToro uses Airship to deliver social and market notifications across web... and mobile. This leads to more open trades and higher revenue from spreads. eToro reduced push notification opt-outs by letting users control notification types and channels. Airship's platform gives eToro the scalability needed for timely investor updates.
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SXSW used Airship Mobile Wallet to replace physical guest passes with digital ones. This change led to a 25% increase... in credentials distributed and a 54% drop in credential costs. Attendees registered online and downloaded passes to their phones, making event entry faster. The digital pass connected with the SXSW GO app, letting guests manage schedules and get updates. Location intelligence gave attendees personalized event alerts and recommendations.
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Airship helped CIMB Singapore transform its CIMB Clicks app into a virtual branch. The bank used Airship’s in-app messaging, message... center, and push notifications to deliver personalized content and alerts. CIMB saw a 162% year-over-year increase in monthly active users and a 49% growth in app customers in two months. Engagement improved with 7% higher direct open rates and 82% higher opt-in rates for push notifications. App store ratings rose 2.8 times on Apple and 1.5 times on Google Play.
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Airship helped Orange boost customer feedback by 30x using no-code native surveys. Orange switched from HTML webviews to Airship’s in-app... survey tools. This change made surveys easier to use and increased response rates. Orange now gets as many survey responses in one day as it used to get in a month. The company also saw a higher NPS rating and improved app experiences. Product owners can now launch surveys without developer help.
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Alaska Airlines uses Airship to improve the day-of-travel experience for 47 million passengers each year. The airline sends real-time push... notifications to keep travelers updated on gate and seat changes. Mobile wallet integration lets passengers access digital boarding passes and receive automatic updates. Airship’s message center helps Alaska Airlines engage passengers with in-flight services and pre-order options. These tools increase passenger engagement, reduce travel stress, and drive loyalty.
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