Adobe Experience Manager Overview

This is a summary of the comprehensive capabilities and benefits of Adobe Experience Manager based on over 1916 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Adobe Experience Manager, Optimizely Content Cloud, Sitefinity, Sitecore Experience Platform, Kentico Web Content Management, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Adobe Experience Manager is right for your needs? Our Cuspera AI engine can evaluate how Adobe Experience Manager fits your specific business needs, industry, and context. Get your personalized assessment report today.

Adobe Experience Manager supports business activities such as:

  • Content Management
  • Communication Management
  • Workflow Management
  • Engagement Management
  • Campaign Management

Adobe Experience Manager can help you with many business goals, such as Enter New Markets Internationally Or Locally, Enhance Customer Relationships, Acquire Customers, Improve Brand Engagement, Grow Market Share, etc. It can help manage these activities if you use Website and Mobile for these needs. As a solution, Adobe Experience Manager's capabilities include Personalization, Templates, Landing Page, etc.

Adobe Experience Manager was founded in 1982. Information Technology and Services Vertical is its biggest customer base.

Reviews

"...On our customer-facing sites, we primarily manage content relating to support and FAQs, and on our partner-facing site, we primarily manage content relating to our product offerings and troubleshooting...." Peer review by Tolulope Lawal, Customer Success Manager, Accenuture

Cuspera Reviews

8 buyers and buying teams have used Cuspera to assess how well Adobe Experience Manager solved their Content Management Systems needs. Cuspera uses 1916 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Business Priorities

Enter New Markets Internationally Or Locally and Enhance Customer Relationships are the most popular business priorities peers achieved using Adobe Experience Manager.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Grow Market Share
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve ROI
  • Launch New Products
  • Improve Efficiency
  • Increase Sales & Revenue
  • Shorten Ramp Up Time
  • Increase Customer Life Time Value
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Adobe Experience Manager.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management with Website

4.99/5 ★

Read Reviews (202)

"...On our customer-facing sites, we primarily manage content relating to support and FAQs, and on our partner-facing site, we primarily manage content relating to our product offerings and troubleshooting...."
content curation

4.90/5 ★

Read Reviews (21)

"...With built-in responsive design, content created in Adobe Experience Manager templates displays reliably and can navigate easily on any screen without requiring to build multiple websites, magnifying the user experience by ensuring real-time omnichannel experience. ..."
content publishing

4.90/5 ★

Read Reviews (20)

"...Easy for authors to publish content on a frequent basis...."
content sharing

4.80/5 ★

Read Reviews (12)

"...I can share my links across multiple dashboards...."
searching for content

4.13/5 ★

Read Reviews (4)

"...that supports content search and workflow management...."
Communication Management with Website

4.86/5 ★

Read Reviews (95)

"...Creating links to assets, publishing assets and sharing assets is very easy and fast...."
sending & publishing communications

4.86/5 ★

Read Reviews (93)

"...Easy to scale for high-traffic sites and thanks to the Publisher/Dispatcher infrastructure, very flexible for caching and load balancing...."
Workflow Management

4.88/5 ★

Read Reviews (57)

"...Further marketing collaboration features include creative project and workflow management, advanced search and metadata management, and graphical analytics of data such as sentiment, engagement and impact...."
PEER EXPERIENCES
Content Management with Website

4.99/5 ★

Read Reviews (202)

"...On our customer-facing sites, we primarily manage content relating to support and FAQs, and on our partner-facing site, we primarily manage content relating to our product offerings and troubleshooting...." Peer review by Tolulope Lawal, Customer Success Manager, Accenuture
content curation

4.99/5 ★

Read Reviews (21)

content publishing

4.99/5 ★

Read Reviews (20)

content sharing

4.99/5 ★

Read Reviews (12)

searching for content

4.99/5 ★

Read Reviews (4)

Communication Management with Website

4.86/5 ★

Read Reviews (95)

"...Creating links to assets, publishing assets and sharing assets is very easy and fast...." Peer review by Meghan Hays, Content Planning & Lifecycle Management Sr Specialist, Symantec
sending & publishing communications

4.86/5 ★

Read Reviews (93)

Workflow Management

4.88/5 ★

Read Reviews (57)

"...Further marketing collaboration features include creative project and workflow management, advanced search and metadata management, and graphical analytics of data such as sentiment, engagement and impact...." Peer review

42+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1916 insights from peers and experts to help you assess how these Adobe Experience Manager use cases fit your Content Management Systems needs.

Frequently Asked Questions(FAQ)

for Adobe Experience Manager

What is Adobe Experience Manager?

Adobe Experience Manager (AEM) is a comprehensive content management solution for building websites, mobile apps, and forms. It helps to easily manage the marketing content and assets and also builds customer lifetime value, build brand loyalty and drive demand.

What is Adobe Experience Manager used for?

Adobe Experience Manager is a Content Management Systems Software mainly used by its customers to Enter New Markets Internationally Or Locally and Enhance Customer Relationships by Content Management, Communication Management and Workflow Management .

What are the top features of Adobe Experience Manager?

Personalization, Templates and Landing page are some of the top features of Adobe Experience Manager.

Who uses Adobe Experience Manager?

Adobe Experience Manager is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Adobe Experience Manager alternatives?

Optimizely Content Cloud, Sitefinity, Sitecore Experience Platform and Kentico Web Content Management are popular alternatives for Adobe Experience Manager.

Where is Adobe Experience Manager located?

Adobe Experience Manager is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.

Popular Business Setting

for Adobe Experience Manager

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Peers used Adobe Experience Manager to Enter new markets internationally or locally and Enhance customer relationships

Peer and Expert Opinion on Features

for Adobe Experience Manager

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.87/5 ★

Read Reviews (79)
Templates

4.17/5 ★

Read Reviews (54)
Landing page

4.84/5 ★

Read Reviews (27)
Microsites

4.88/5 ★

Read Reviews (18)
Widgets

3.17/5 ★

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Personalization

4.87/5 ★

Read Reviews (79)
Templates

4.17/5 ★

Read Reviews (54)
Landing page

4.84/5 ★

Read Reviews (27)
Microsites

4.88/5 ★

Read Reviews (18)
Widgets

3.17/5 ★

Read Reviews (16)

IT and Other Capabilities

for Adobe Experience Manager

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.10/5 ★

Read Reviews (63)
Data Import

3.91/5 ★

Read Reviews (107)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.10/5 ★

Read Reviews (63)
Data Import

3.91/5 ★

Read Reviews (107)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.25/5 ★

Read Reviews (127)
Email Support

2.92/5 ★

Read Reviews (9)
Phone Support

2.65/5 ★

Read Reviews (8)
Chat Support

2.50/5 ★

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.25/5 ★

Read Reviews (127)
Email Support

2.92/5 ★

Read Reviews (9)
Phone Support

2.65/5 ★

Read Reviews (8)
Chat Support

2.50/5 ★

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (23)
Analytics

4.88/5 ★

Read Reviews (98)
Custom Reports

4.34/5 ★

Read Reviews (247)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (23)
Analytics

4.88/5 ★

Read Reviews (98)
Custom Reports

4.34/5 ★

Read Reviews (247)

Software Failure Risk Guidance

?

for Adobe Experience Manager

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Experience Manager

Vendor Profile Details

Company Name

Adobe

Company Website

https://www.adobe.com/#

Year Founded

1982

HQ Location

345 Park Avenue, San Jose, CA 95110-2704

Employees

10001+

Social

Financials

SERIES A