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Compare Zonka Feedback vs Spark Chart

Comparison Summary

For Zonka Feedback vs Spark Chart comparison, Our AI algorithm looked at 2056 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zonka Feedback and Spark Chart to solve their respective business needs.

logo Zonka Feedback

Focus area

  • customer feedback management
  • Social Media Management

Zonka Feedback is better than Spark Chart for

logo Spark Chart

Focus area

  • customer feedback management
  • Social Media Management with Social Media

Spark Chart is better than Zonka Feedback for

About

Feedback Software & Survey App to collect feedback from customers and employees

Survey Software to uncover hidden knowledge & ideas

Financials

Private

Business Need

Total Processes
(we found evidences for)

30

29

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics

managing social media account

engaging on social media

scheduling post to social media


communication management

sending & publishing communications

tracking & monitoring communications



loyalty management

customise loyalty program


engagement management

engaging and following up



sales document management


sales review & feedback


contact list management



training & onboarding


competitive intelligence




lifetime value management


campaign management


workflow management


rating and review management



helpdesk management




content management





segmentation and targeting


category management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more
  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting