cuspera logo CUSPERA

Zoho Forms vs Jotform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho Forms vs. Jotform is based on a specific set of business needs and context. The comparison uses 6409 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Forms and Jotform

Zoho Forms, Jotform, Formidable Forms, GetSiteControl, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Forms covers Workflow Management with Mobile, Customer Feedback Management with Newsletter, Contact List Management with Website, Generation Of New Leads with Website, etc.

Jotform focuses on Communication Management with User Generated Content, Sales Document Management, Workflow Management, Engagement Management with E-Mail, etc.

"We used to go back and forth, sending and signing paperwork. Now, enrollment is almost instantaneous. The signing process happens via an online enrollment form and the merged PDF is sent as an email—it's never been so simple! " - Shannon Marie Baker

"Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 " - Ryan Wilcoxson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Forms

Focus area

Software Failure Risk

  • low

logo Jotform

Focus area

Jotform is better than Zoho Forms for

Software Failure Risk

  • medium

About

Online forms for every business

Online form builder & form creator for every business

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

84

Total Goals
(we found evidences for)

5

14

Top Processes

Evidences indicate better relative satisfaction


workflow management


customer feedback management

measuring customer satisfaction


generation of new leads


contact list management

creating contact list


sales document management

contract management

proposal & quote management


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media


training & onboarding



engagement management

engaging and following up





content management


campaign management


customer case management



relationship management




social media marketing


trade show marketing


competitive intelligence


helpdesk management




lead qualification: technographic


lead qualification

lead qualification: technographic


meeting management


sales call management

meeting management




rating and review management


products & pricelist management




lifetime value management



account management


sales review & feedback






Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Manage risk

  • Increase sales & revenue

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Manage risk

  • Grow market share

  • Establish thought leadership

  • Improve efficiency

  • Improve digital and social presence

  • Improve consistency

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more
  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting