Overview: Zendesk Sell and Thryv as CRM Category solutions.

Zendesk Sell is particularly attuned to managing various aspects of communication and sales operations, making it fitting for enterprises across diverse industries looking to enhance revenue and customer relations. Thryv stands out with its focus on enhancing social media and overall digital presence. It suits smaller businesses and specific industries such as construction by offering comprehensive content management and strong support for digital growth.

Zendesk Sell: Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.

Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.

Zendesk Sell and Thryv: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Zendesk Sell facilitates communication management, tracking, and sales call management. It addresses the needs of users seeking to streamline lead tracking and follow-up. read more →

Thryv focuses on social media and communication management. It enables users to efficiently handle content publishing and maintain engagement management. read more →

Business Goals

Zendesk Sell is crafted to boost sales and improve customer relationships. It is geared towards enterprises aiming to enhance revenue and customer acquisition. read more →

Thryv aims to bolster digital and social presence. It helps businesses acquire customers by entering new markets and improving customer relationships. read more →

Core Features

Zendesk Sell's standout features include data import, custom reports, and integration options. These serve large enterprises needing in-depth analytics and migration ease. read more →

Thryv's strengths lie in security, privacy, and analytics. It provides businesses with comprehensive integration and custom reporting capabilities. read more →

Vendor Support

Zendesk Sell offers extensive 24/7 support, making it suitable for large enterprise environments needing round-the-clock assistance. read more →

Thryv offers 24/7 support with a focus on phone and chat services, ensuring accessible help for digital and social interactions. read more →

Segments and Industries

Zendesk Sell is widely adopted by large enterprises in marketing and consumer services, highlighting its capacity to cater to extensive communication needs. read more →

Thryv is popular among small to mid-market businesses, especially in construction and accounting, reflecting its suitability for managing social media and content. read more →

Operational Alignment

Zendesk Sell fits seamlessly into operations requiring robust communication tracking and sales management, especially for larger businesses. read more →

Thryv aligns with operational workflows that emphasize social media and digital presence, benefiting industries focused on online engagement. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Zendesk Sell in Action: Unique Use Cases

What solutions does Zendesk Sell provide for Communication Management?

Why is Zendesk Sell the best choice for Engagement Management?

What makes Zendesk Sell ideal for Contact List Management?

How can Zendesk Sell enhance your Lead Tracking process?


Thryv in Action: Unique Use Cases

How does Thryv facilitate Social Media Management?

News

Latest Zendesk Sell News

Geekflare's This Week in Business Tech: Zendesk's New - Inkl

Zendesk introduced a new outcome-based pricing model for AI agents, ensuring businesses pay only when AI agents successfully resolve customer issues. This model was announced during the Zendesk Relate 2025 event by CEO Tom Eggemeier.

02/04/2025 - source

Latest Thryv News

Thryv Australia named global winner of the 2025 Microsoft Advertising Partner Awards

Thryv Australia has been named the global winner of the 2025 Microsoft Advertising Partner Awards.

12/03/2025 - source

Business Setting

Zendesk Sell

Thryv