Overview: Zendesk Sell and C2CRM as CRM Category solutions.
Zendesk Sell excels in supporting large enterprises with its robust communication management and integration features, targeting industries like consumer services and marketing. It’s designed to increase sales and enhance relationships through advanced data import and export capabilities. C2CRM focuses on manufacturing and information technology sectors, providing tools for drip marketing and proposal management suited for both small and medium-sized businesses. It aids growth by enhancing customer relationships and offering social media analytics.
Zendesk Sell: Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
C2CRM: C2CRM by Clear C2 is an enterprise and small business CRM solution. It includes sales, marketing, relationship management, and help desk, with top-ranked customer support.
Zendesk Sell and C2CRM: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Zendesk Sell facilitates communication and engagement management, ideal for large enterprises needing structured contact management and lead tracking. read more →
C2CRM emphasizes drip marketing and social media management, aligning well with businesses focusing on customer relationship management and sales document handling. read more →
Business Goals
Zendesk Sell boosts sales and customer relationships, fitting enterprises prioritizing revenue growth and customer engagements. read more →
C2CRM supports enhancing customer relationships and exploring new markets, catering to companies eager to expand and deepen client connections. read more →
Core Features
Zendesk Sell offers advanced integration and custom reports, catering to enterprises with complex data management needs. read more →
C2CRM provides analytics and custom reports, focusing on smaller operations looking to utilize social media and proposal management tools. read more →
Vendor Support
Zendesk Sell offers 24/7 support, phone, email, and chat services, appealing to enterprises requiring consistent, round-the-clock assistance. read more →
C2CRM provides support via phone, email, and chat, but primarily relies on robust 24/7 assistance, accommodating smaller business needs. read more →
Segments and Industries
Zendesk Sell serves large enterprises and the consumer services sector, well-suited for industries focused on extensive customer service. read more →
C2CRM targets manufacturing and IT services, aligning with businesses in technical and production sectors seeking customer relationship enhancements. read more →
Operational Alignment
Zendesk Sell integrates seamlessly into large scale operations needing extensive data exchange and communication tools. read more →
C2CRM fits smaller to mid-sized operations needing efficient workflow management and social media analytics. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Zendesk Sell in Action: Unique Use Cases
How does Zendesk Sell address your Communication Management Challenges?
What solutions does Zendesk Sell provide for Engagement Management?
How does Zendesk Sell facilitate Contact List Management?
What solutions does Zendesk Sell provide for Lead Tracking?
C2CRM in Action: Unique Use Cases
How does C2CRM address your Relationship Management Challenges?
Why is C2CRM the best choice for Workflow Management?
Alternatives
Integrations
Few Zendesk Sell Integrations
News
Latest Zendesk Sell News
Geekflare's This Week in Business Tech: Zendesk's New - Inkl
Zendesk introduced a new outcome-based pricing model for AI agents, ensuring businesses pay only when AI agents successfully resolve customer issues. This model was announced during the Zendesk Relate 2025 event by CEO Tom Eggemeier.
Latest C2CRM News
TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner
C2CRM named “2024 Customer Product of the Year Award” C2CRM Honored for Exceptional Innovation The 2024 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their […]
The post TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner appeared first on Clear C2.
