WPForms and Paperform both excel in the Other Demand Generation category but cater to different user needs. WPForms focuses on contact and workflow management, while Paperform emphasizes social media and customer feedback management, providing rich insights for engagement strategies. WPForms aligns with larger enterprises in IT and Marketing sectors, offering robust integration features. Paperform, with strong onboarding support, targets both large and mid-market businesses, making it apt for industries focused on customer interaction.
WPForms: WPForms offers powerful and user-friendly form-building features, making it the top WordPress contact form plugin. Numerous addons and functionalities enhance its versatility and ease of use.
Paperform: Paperform streamlines payments, bookings, events, and more without any coding. Automation helps users get paid, stay organized, and connect with customers effortlessly.
| WPForms | Paperform | |
|---|---|---|
| Key Capabilities Supported | WPForms provides capabilities like contact list and communication management, which suit users needing effective client interaction tools. → | Paperform's strength lies in social media and customer feedback management, aiding users in engaging online and gaining insights. → |
| Business Goals | WPForms helps in acquiring customers and enhancing relationships, appealing to businesses looking to expand their client base. → | Paperform assists in acquiring customers, enhancing relationships, and improving efficiency, which is great for growing businesses. → |
| Core Features | WPForms offers standout features such as security and privacy, custom reports, and integration, meeting enterprise security needs. → | Paperform stands out with custom reports and integrations, alongside training support, which benefits diverse teams. → |
| Vendor Support | WPForms provides robust 24/7 support with phone and email options, suitable for complex queries. → | Paperform offers extensive training and 24/7 support, ideal for users implementing new systems. → |
| Segments and Industries | The WPForms user base includes large enterprises, primarily in IT and marketing sectors, showing its appeal to major companies. → | Paperform attracts a wide range of segments, from large enterprises to mid-markets, with strong use in the design and internet sectors. → |
| Operational Alignment | WPForms fits seamlessly into existing operations of large companies, thanks to its ease of migration and extensive integration. → | Paperform aligns well with operations requiring constant social media interaction and feedback assessment, fitting dynamic work environments. → |
WPForms and Paperform: Best activities based on customer satisfaction
WPForms in Action: Unique Activities
Why is WPForms the best choice for Workflow Management?
"...View all your leads in one place to streamline your workflow. ..." WPForms Features & Addons
Paperform in Action: Unique Activities
What makes Paperform ideal for Customer Feedback Management?
"...I use it to sell tickets for events and places on online programmes as well as for simple surveys and feedback forms...." Peer review by Alice J., Business Consultant, Information Technology and Services
How can Paperform optimize your Training & Onboarding Workflow?
"...We use Paperform to generate forms of any kind; client onboarding, satisfaction questionnaires, contact forms, etc...." Peer review by Michael H., Co-Founder | Creative Director, Marketing and Advertising
What makes Paperform ideal for Engagement Management?
"...When a new lead says they want to visit next week, that information is included in the follow-up, so it's like I'm personally responding...." Peer review by Takara Swoops Bullock, Owner, FIT4MOM Honolulu
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| WPForms | Paperform | |
|---|---|---|
| Peer score | 4.5 | 4.7 |
| Peer insights | 602 | 966 |
| Top industries |
Design 20.0%
Marketing And Advertising 17.0%
Information Technology And Services 17.0%
|
Design 26.0%
Marketing And Advertising 17.0%
Internet 14.0%
|
| SMB and Mid-Market | 98.0% | 88.0% |
| Enterprise | 2.0% | 12.0% |
Integrations
Ecosystem partners each product commonly connects with.
WPForms
News
Latest WPForms news
WPForms Features & Addons
WPForms introduces a new Dashboard feature, enhancing user experience with stat cards, an Entries widget, and a payments widget. The Dashboard offers geolocation insights and suggests features to activate. This update is included in all plans, including Lite.
Latest Paperform news
Your workspaces now work across Paperform, Papersign, and Stepper | Paperform
Paperform has unified workspaces across its products—Paperform, Papersign, and Stepper—allowing users to manage forms, documents, and workflows in a single space. This integration enhances user experience by enabling seamless organization and automation across projects. The update is part of ongoing efforts to create a cohesive platform.
Similar alternatives in this category
Other products peers often evaluate alongside these two. Compare each alternative with either product.
What benefits does Paperform offer for Social Media Management?