cuspera logo CUSPERA

Workever vs NetSuite Field Service Management (formerly NextService): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Workever vs. NetSuite Field Service Management (formerly NextService) is based on a specific set of business needs and context. The comparison uses 1496 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Workever and NetSuite Field Service Management (formerly NextService)

Workever, NetSuite Field Service Management (formerly NextService), Fergus, MobiWork Field Service Software, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Workever covers Sales Document Management, Communication Management with E-Mail, Customer Feedback Management, Workflow Management, etc.

NetSuite Field Service Management (formerly NextService) focuses on Engagement Management, Social Media Management, Sales Document Management, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Workever

Focus area

Workever is better than NetSuite Field Service Management (formerly NextService) for

Software Failure Risk

  • low

logo NetSuite Field Service Management (formerly NextService)

Focus area

NetSuite Field Service Management (formerly NextService) is better than Workever for

Software Failure Risk

  • low

About

Workforce.FM: Field Service Management Software

Field Service Management Software for NetSuite

Age

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

19

44

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


communication management

sending & publishing communications


customer feedback management

measuring customer satisfaction


workflow management


engagement management

engaging and following up


billing and invoice management


generation of new leads


competitive intelligence


contact list management


social media analytics


social media management

social media analytics


training & onboarding





sales call management


lifetime value management



Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more
  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more
  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting