Kickserv Overview

Kickserv streamlines operations for home service businesses by managing jobs, customer interactions, and payments. This field service management software enhances job scheduling and customer communication, ensuring tasks are completed efficiently. Kickserv's payment management feature simplifies transactions, reducing administrative overhead. The platform supports various integrations, allowing seamless data flow across tools, which is crucial for maintaining accurate records and improving service delivery. Kickserv's user-friendly interface and comprehensive tools cater to the unique needs of field service industries, ensuring businesses can focus on delivering quality service while optimizing their operational processes.

Use Cases

Customers recommend Sales Document Management, Workflow Management, Contact List Management, as the business use cases that they have been most satisfied with while using Kickserv.

Other use cases:

  • Helpdesk Management
  • Engaging And Following Up
  • Billing And Invoice Management
  • Relationship Management
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Campaign Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Kickserv.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
See all business priorities See less business priorities

Kickserv Use-Cases and Business Priorities: Customer Satisfaction Data

Kickserv works with different mediums / channels such as Mobile. E-Mail. Offline etc.

Kickserv's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Kickserv support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Kickserv analytics capabilities include Analytics, and Custom Reports.

Reviews

"Costs, not overly complicated to work, basic and works for our needs. Been a client for years and referred more than I can remember and no one ever complains. Great team." - John V.

Peer review evidence (same sources as the product rating summary)

"...(great feature for a mobile business or a business who has customers who would like to think on repairing or purchasing new) Great features, awesome customer service, great price point, customer portal, great user interface, easy to use and understand, Quickbooks integrates seamlessly, live signature capture, also you can email an estimate over and the customer/client can view the estimate and sign online...." Peer review by Nicholas Shearer, Consumer Services
"...Kickserv's workflow for creating leads to estimates, jobs and invoices is seamless and just makes sense...." Peer review by Kiya .
"...Being able to see customer balances and history before scheduling a technician is priceless as we have a opportunity to collect past due balances before the appointment...." Peer review by Steve Burdick

Kickserv, GorillaDesk, MobiWork Field Service Software, Formstack Documents, GoSpotCheck, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Kickserv field service management software manages jobs, customers, communication, and payments for home service businesses. Efficient organization and streamlined operations are provided.

Popular Business Setting

for Kickserv

Top Industries

  • Construction
  • Consumer Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Kickserv is popular in Construction, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Kickserv Customer wins, Customer success stories, Case studies

What solutions does Kickserv provide for Sales Document Management?

How can Kickserv enhance your Workflow Management process?

Why is Kickserv the best choice for Contact List Management?

What solutions does Kickserv provide for Helpdesk Management?

What Are the key features of Kickserv for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Kickserv solved their Field Service Management needs. Cuspera uses 1718 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

CUSTOMERS TESTIMONIALS
Kickserv testimonial

John V.

Construction
Costs, not overly complicated to work, basic and works for our needs. Been a client for years and referred more than I can remember and no one ever complains. Great team. Testimonial By John V.
Kickserv testimonial

Paul B.

Restoration Services
Capturing all the jobs we have on the go, being able to categorize them by type, and by status (unscheduled, scheduled, in progress, on hold, completed) really helps on the backend to keep invoices moving out. Testimonial By Paul B.
Kickserv testimonial

Emily B.

Plumbing Industry
Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this really helped! We also didn't have to tell customers that they needed to call the office to pay with a card. Testimonial By Emily B.
CUSTOMERS TESTIMONIALS
Kickserv testimonial

John V.

Construction
Costs, not overly complicated to work, basic and works for our needs. Been a client for years and referred more than I can remember and no one ever complains. Great team. Testimonial By John V.
Kickserv testimonial

Paul B.

Restoration Services
Capturing all the jobs we have on the go, being able to categorize them by type, and by status (unscheduled, scheduled, in progress, on hold, completed) really helps on the backend to keep invoices moving out. Testimonial By Paul B.
Kickserv testimonial

Emily B.

Plumbing Industry
Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this really helped! We also didn't have to tell customers that they needed to call the office to pay with a card. Testimonial By Emily B.
 

The Urban Foresters - Consumer Services - Small

Houston, USA

Kickserv helped The Urban Foresters move from paper-based processes to digital field service management. Grant and his crew now use mobile devices to access job data, update schedules, and share phot...os in real time. The team no longer wastes time on paperwork or driving to job sites for updates. Kickserv enabled the business to grow to $5 million in annual revenue. Grant manages operations remotely and plans to expand nationally.

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Masters Services - Consumer Services - Small

Dallas, USA

Kickserv helped Masters Services move all service call management online. Before Kickserv, the business stopped if the owner was away. After switching to Kickserv, the team could book, dispatch, and ...track jobs from anywhere. Sales reached $1.4 million a year and a half after restarting. The system let the owner focus on strategy, not daily tasks.

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Father and Son Carpet Cleaning and Repair - Consumer Services - Small

USA

Kickserv helped Father and Son Carpet Cleaning and Repair grow their business. They used Kickserv to track service vans and store customer data. Follow-up reminders increased their daily call count b...y 67%. They now close almost double the number of estimates. Over 40% of their business comes from repeat customers. Richard cut his marketing budget by focusing on customer callbacks.

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Aqua Clear Engineering - Construction - Small

Phoenix, USA

Kickserv helped Aqua Clear Engineering manage rapid growth. The company expanded its customer base by 10x in five years. Kickserv enabled field techs to share notes, photos, and documents instantly. ...The team now collects payments faster using the mobile app. Staff size stayed small while service volume and upsells increased. New hires learn quickly with Kickserv’s simple interface.

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Anchor Tree Service - Consumer Services - Small

Naples, USA

Kickserv helped Anchor Tree Service save 1-2 hours per day by streamlining job management. The company switched from paper and Excel to Kickserv, reducing errors and eliminating double entry. QuickBo...oks integration made invoicing faster and more accurate. Customer satisfaction and employee productivity increased. The mobile site allowed field estimators to create estimates on the spot, improving professionalism.

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Alpha Appliance - Consumer Services - Small

USA

Kickserv helped Alpha Appliance grow their business over five years. They saw a 132% increase in jobs from their first year to last year. Kickserv made job tracking, scheduling, and reporting easier.... The software synced with QuickBooks and Stripe, allowing remote work and smooth bookkeeping. Alpha Appliance used tags and reports to organize jobs and analyze business data. Revenue and job numbers increased each year, with up to 898 jobs in 2021 and a 23.75% revenue boost.

Read more →

Exploring the Kickserv Planner Tab from the dashboard

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Kickserv

What is Kickserv used for?

Kickserv is a Field Service Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Sales Document Management, Workflow Management and Contact List Management .

What are the top features of Kickserv?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Kickserv.

Who uses Kickserv?

Kickserv is used by Construction, Consumer Services and Information Technology And Services among other industries.

What are Kickserv alternatives?

GorillaDesk, MobiWork Field Service Software, Formstack Documents and GoSpotCheck are popular alternatives for Kickserv.

Where is Kickserv located?

Kickserv is headquartered at Woodland Hills, CA.
lightning

Peers used Kickserv for sales document management and workflow management

Kickserv Competitors

Kickserv Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.85/5 ★

Read Reviews (12)
Custom Reports

2.69/5 ★

Read Reviews (186)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.85/5 ★

Read Reviews (12)
Custom Reports

2.69/5 ★

Read Reviews (186)

Software Failure Risk Guidance

?

for Kickserv

Overall Risk Meter

Low Medium High

Top Failure Risks for Kickserv

Kickserv Profile

Company Name

Kickserv

Company Website

https://www.kickserv.com

HQ Location

Woodland Hills, CA

Employees

11-50

Social

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Financials

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