Kickserv Overview
This is a summary of the comprehensive capabilities and benefits of Kickserv based on over 1718 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Kickserv, RazorSync, GorillaDesk, mHelpDesk, FieldEdge, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Kickserv is right for your needs? Our Cuspera AI engine can evaluate how Kickserv fits your specific business needs, industry, and context. Get your personalized assessment report today.
Kickserv supports business activities such as:
- Sales Document Management
- Workflow Management
- Contact List Management
- Helpdesk Management
- Engaging And Following Up
Kickserv can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve Internal Communications, Increase Sales & Revenue, Improve Consistency, etc. It can help manage these activities if you use Mobile E-Mail Offline etc. for these needs. As a solution, Kickserv's capabilities include Dashboard, Alerts: Popups & Notifications, Personalization, etc.
Kickserv Construction Vertical is its biggest customer base.
Reviews
"Costs, not overly complicated to work, basic and works for our needs. Been a client for years and referred more than I can remember and no one ever complains. Great team. " - John V.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Kickserv solved their Field Service Management needs. Cuspera uses 1718 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Kickserv.
Use Cases
Peers recommend Sales Document Management , Workflow Management , Contact List Management , as the business use cases that they have been most satisfied while using Kickserv.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Document Management with Mobile and E-Mail |
3.75/5 ★ |
"...We are using KS to keep our contract photographers aware of their schedules + Job-by-job specifications for photoshoots...." Peer review by Brittany B., Support Services |
| digital signature |
3.52/5 ★ |
"...Kickserv features Complete Job Management: drag and drop Scheduling with 4x different calendar views, easily create and manage Estimates, run complete jobs from the field with their Mobile App, the included Customer Center allows customers to request service online and see complete job details, quickly create and manage Invoices, and gain instant Payments and Live Signatures from the field...." Peer review |
| proposal & quote management |
4.16/5 ★ |
"...Business problems needed to be solved: scheduling employees, distribution of job information to employees, managing our pipelin, mobilizing ability to create and send proposals/invoices...." Peer review by Matthew G, General Manager, Construction |
| contract management |
3.09/5 ★ |
"...We are using KS to keep our contract photographers aware of their schedules + Job-by-job specifications for photoshoots...." Peer review by Brittany B., Support Services |
| Workflow Management |
4.03/5 ★ |
"...Kickserv's workflow for creating leads to estimates, jobs and invoices is seamless and just makes sense...." Peer review by Kiya . |
| Contact List Management with E-Mail, Offline and Point Of Sale |
4.43/5 ★ |
"...It keeps all our customer history and makes it easy to find...." Peer review by Brian Porch, Norman Heating & Air Conditioning, Norman Heating & Air Conditioning |
| contacts history |
2.94/5 ★ |
"...Having the customer's history immediately available is a PLUS!..." Peer review by Regina F. |
| PEER EXPERIENCES | |
|---|---|
| Sales Document Management with Mobile and E-Mail |
3.75/5 ★ |
"...We are using KS to keep our contract photographers aware of their schedules + Job-by-job specifications for photoshoots...." Peer review by Brittany B., Support Services |
|
| digital signature |
3.75/5 ★ |
| proposal & quote management |
3.75/5 ★ |
| contract management |
3.75/5 ★ |
| Workflow Management |
4.03/5 ★ |
"...Kickserv's workflow for creating leads to estimates, jobs and invoices is seamless and just makes sense...." Peer review by Kiya . |
|
| Contact List Management with E-Mail, Offline and Point Of Sale |
4.43/5 ★ |
"...It keeps all our customer history and makes it easy to find...." Peer review by Brian Porch, Norman Heating & Air Conditioning, Norman Heating & Air Conditioning |
|
| contacts history |
4.43/5 ★ |
30+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1718 insights from peers and experts to help you assess how these Kickserv use cases fit your Field Service Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Costs, not overly complicated to work, basic and works for our needs. Been a client for years and referred more than I can remember and no one ever complains. Great team. Testimonial By John V. |
|
|
Capturing all the jobs we have on the go, being able to categorize them by type, and by status (unscheduled, scheduled, in progress, on hold, completed) really helps on the backend to keep invoices moving out. Testimonial By Paul B. |
|
|
Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this really helped! We also didn't have to tell customers that they needed to call the office to pay with a card. Testimonial By Emily B. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
John V. Construction |
Costs, not overly complicated to work, basic and works for our needs. Been a client for years and referred more than I can remember and no one ever complains. Great team. Testimonial By John V. |
|
Paul B. Restoration Services |
Capturing all the jobs we have on the go, being able to categorize them by type, and by status (unscheduled, scheduled, in progress, on hold, completed) really helps on the backend to keep invoices moving out. Testimonial By Paul B. |
|
Emily B. Plumbing Industry |
Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this really helped! We also didn't have to tell customers that they needed to call the office to pay with a card. Testimonial By Emily B. |
Video
Exploring the Kickserv Planner Tab from the dashboard
Frequently Asked Questions(FAQ)
for Kickserv
What is Kickserv used for?
What are the top features of Kickserv?
Who uses Kickserv?
What are Kickserv alternatives?
Where is Kickserv located?
Popular Business Setting
for Kickserv
Top Industries
- Construction
- Consumer Services
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Kickserv to Enhance customer relationships and Acquire customers
Kickserv Alternatives
Peer and Expert Opinion on Features
for Kickserv
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (28) |
| Alerts: popups & Notifications | Read Reviews (27) |
| Personalization | Read Reviews (24) |
| Recording | Read Reviews (19) |
| Templates | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (28) |
| Alerts: popups & Notifications | Read Reviews (27) |
| Personalization | Read Reviews (24) |
| Recording | Read Reviews (19) |
| Templates | Read Reviews (12) |
IT and Other Capabilities
for Kickserv
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (96) |
| Data Import | Read Reviews (289) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (96) |
| Data Import | Read Reviews (289) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (22) |
| Chat Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (405) |
| Phone Support | Read Reviews (38) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (22) |
| Chat Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (405) |
| Phone Support | Read Reviews (38) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (186) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (186) |
Software Failure Risk Guidance
?for Kickserv
Overall Risk Meter
Top Failure Risks for Kickserv
Vendor Profile Details
Company Name
Kickserv
Company Website
https://www.kickserv.comHQ Location
Woodland Hills, CA
Employees
11-50
Social
Financials
SEED
Get a personalised risk report for Kickserv
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Kickserv may get in touch with you regarding your request.
Request Custom Quote
Kickserv will get in touch with you regarding your request.