Skedulo Overview
This is a summary of the comprehensive capabilities and benefits of Skedulo based on over 2484 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Skedulo, FieldAware, Kickserv, B2Field, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Skedulo is right for your needs? Our Cuspera AI engine can evaluate how Skedulo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Skedulo supports business activities such as:
- Scheduling & Dispatching
- Engagement Management
- Contract Management
- Workflow Management
- Helpdesk Management
Skedulo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Improve ROI, Increase Sales & Revenue, etc. It can help manage these activities if you use Mobile for these needs. As a solution, Skedulo's capabilities include Personalization, Job Scheduling, Automation, etc.
Skedulo Hospital & Health Care Vertical is its biggest customer base.
Reviews
"The ability of Skedulo’s team to get the platform up and running and ready for the world was amazing. We were ready in a week or two as opposed to the month or two other vendors would need. " - Vinny Pacione
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Skedulo solved their Field Service Management needs. Cuspera uses 2484 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Skedulo.
Use Cases
Peers recommend Scheduling & Dispatching , Engagement Management , Contract Management , as the business use cases that they have been most satisfied while using Skedulo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Scheduling & Dispatching |
4.58/5 ★ |
"We currently complete around 23,000 individual inspection per annum. Skedulo enables us to schedule, allocate and monitor completion of these jobs across a wide range of technicians and subcontractors." https://www.skedulo.com/customers/case-study-mobile-workforce-management-ecl-group/ |
| Engagement Management with Mobile |
4.91/5 ★ |
"...have what they need, it s going to set a negative tone for the experience and you are going to lose that customer interaction or service call...." Case Study ServiceMaster Clean |
| engaging and following up |
4.87/5 ★ |
"...I enjoy the different views, such as weekly and monthly views, making it easier to schedule follow-up appointments...." Peer review from Hospital & Health Care |
| engaging with scheduling & cadence |
3.42/5 ★ |
"...Develop a consistent cadence with your shift allocations and scheduling with this tool is a breeze...." Peer review by Dylan B. |
| Contract Management with Mobile |
4.64/5 ★ |
"...ECL Group are rolling out Skedulo to its contracted employees, providing further visibility throughout its business and to its customers. ..." Case Study ECL Group |
| PEER EXPERIENCES | |
|---|---|
| Scheduling & Dispatching |
4.58/5 ★ |
"We currently complete around 23,000 individual inspection per annum. Skedulo enables us to schedule, allocate and monitor completion of these jobs across a wide range of technicians and subcontractors." https://www.skedulo.com/customers/case-study-mobile-workforce-management-ecl-group/ |
|
| Engagement Management with Mobile |
4.91/5 ★ |
"...have what they need, it s going to set a negative tone for the experience and you are going to lose that customer interaction or service call...." Case Study ServiceMaster Clean |
|
| engaging and following up |
4.91/5 ★ |
| engaging with scheduling & cadence |
4.91/5 ★ |
| Contract Management with Mobile |
4.64/5 ★ |
"...ECL Group are rolling out Skedulo to its contracted employees, providing further visibility throughout its business and to its customers. ..." Case Study ECL Group |
|
35+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2484 insights from peers and experts to help you assess how these Skedulo use cases fit your Field Service Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The ability of Skedulo’s team to get the platform up and running and ready for the world was amazing. We were ready in a week or two as opposed to the month or two other vendors would need. Testimonial By Vinny Pacione |
|
From a leadership perspective, we didn’t have visibility into what was going on in the field — what stores we were staffing that day, who was supposed to be there, or whether they were showing up. Testimonial By Ellen Jokerst |
|
The business needed to move from paper-based processes to digital processes. We had a huge amount of paper-based work, combined with Excel spreadsheets and information on whiteboards. We decided to go digital to both become more efficient, and do more with less. Testimonial By Kimberley Bradbury |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Vinny Pacione Director of Consumer Digital BioReference Laboratories |
The ability of Skedulo’s team to get the platform up and running and ready for the world was amazing. We were ready in a week or two as opposed to the month or two other vendors would need. Testimonial By Vinny Pacione |
|
Ellen Jokerst Retail Scheduling Coordinator Sunrun |
From a leadership perspective, we didn’t have visibility into what was going on in the field — what stores we were staffing that day, who was supposed to be there, or whether they were showing up. Testimonial By Ellen Jokerst |
|
Kimberley Bradbury Salesforce Platform Manager Mainmark |
The business needed to move from paper-based processes to digital processes. We had a huge amount of paper-based work, combined with Excel spreadsheets and information on whiteboards. We decided to go digital to both become more efficient, and do more with less. Testimonial By Kimberley Bradbury |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ECL GroupRead More |
|
Case Study HealthStrongRead More |
|
Case Study CommonRead More |
Video
What is Skedulo?
Frequently Asked Questions(FAQ)
for Skedulo
What is Skedulo?
What is Skedulo used for?
What are the top features of Skedulo?
Who uses Skedulo?
What are Skedulo alternatives?
Where is Skedulo located?
Popular Business Setting
for Skedulo
Top Industries
- Hospital & Health Care
- Non-Profit Organization Management
- Consumer Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used Skedulo to Acquire customers and Enhance customer relationships
Skedulo Alternatives
Peer and Expert Opinion on Features
for Skedulo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (92) |
| Job scheduling | Read Reviews (72) |
| Automation | Read Reviews (61) |
| Alerts: popups & Notifications | Read Reviews (32) |
| Messaging | Read Reviews (31) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (92) |
| Job scheduling | Read Reviews (72) |
| Automation | Read Reviews (61) |
| Alerts: popups & Notifications | Read Reviews (32) |
| Messaging | Read Reviews (31) |
IT and Other Capabilities
for Skedulo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (83) |
| Data Import | Read Reviews (190) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (83) |
| Data Import | Read Reviews (190) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (26) |
| Phone Support | Read Reviews (38) |
| 24/7 Support | Read Reviews (265) |
| Chat Support | Read Reviews (28) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (26) |
| Phone Support | Read Reviews (38) |
| 24/7 Support | Read Reviews (265) |
| Chat Support | Read Reviews (28) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (40) |
| Analytics | Read Reviews (114) |
| Custom Reports | Read Reviews (211) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (40) |
| Analytics | Read Reviews (114) |
| Custom Reports | Read Reviews (211) |
Software Failure Risk Guidance
?for Skedulo
Overall Risk Meter
Top Failure Risks for Skedulo
Vendor Profile Details
Company Name
Skedulo
Company Website
https://www.skedulo.com/HQ Location
San Francisco, CA
Employees
51-100
Social
Financials
SERIES B
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