Skedulo: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Skedulo
Brand: Skedulo
Rating: 4.34 (2484 reviews)

4.34 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(2484)

Cloud based Software to Empower the Deskless Workforce

AI Powered

App Partner

Skedulo Overview

Skedulo’s mobile workforce management software enhances employee scheduling and capacity management. Productivity and ROI are increased through streamlined operations.

Use Cases

Customers recommend Null, Engagement Management, Contract Management, as the business use cases that they have been most satisfied with while using Skedulo.

Other use cases:

Workflow Management
Helpdesk Management
Communication Management
Social Media Analytics
Training & Onboarding
Digital Signature
Collaboration

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skedulo.

Other priorities:

Improve Internal Communications
Improve ROI
Increase Sales & Revenue
Scale Best Practices
Improve Efficiency
Improve Consistency
Improve Brand Engagement
Improve Visibility
Improve Digital And Social Presence
Establish Thought Leadership
Launch New Products
Enter New Markets Internationally Or Locally
Grow Market Share

See all business priorities See less business priorities

Skedulo Use-Cases and Business Priorities: Customer Satisfaction Data

Skedulo works with different mediums / channels such as Mobile.

Skedulo's features include Personalization, , , etc. and Skedulo support capabilities include AI Powered, Email Support, Phone Support, etc. also Skedulo analytics capabilities include Analytics, and Custom Reports.

Reviews

"In healthcare, you have fewer resources that you need to do more with, so building efficiencies is a top priority for everybody. But don’t stop there. If we had only been looking to solve the scheduling issue and respond faster, we would have missed... a lot of opportunities for our organization and our customers." - Darcie Peacock

Skedulo, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skedulo

Top Industries

Hospital & Health Care
Non-Profit Organization Management
Consumer Services

Popular in

Mid Market
Enterprise
Small Business

Skedulo is popular in Hospital & Health Care, Non-Profit Organization Management, and Consumer Services and is widely used by Mid Market, Enterprise, and Small Business.

Skedulo Customer wins, Customer success stories, Case studies

How does Skedulo facilitate Null?

Skedulo helps businesses schedule and manage mobile workforces. It improves efficiency and accuracy, especially as companies grow. The software integrates with other platforms, like Salesforce, to manage data and optimize operations.

"Skedulo helped ServiceMaster Residential Vancouver fix problems with their old field service management system. The old system had a broken connection to Salesforce, causing lost data and late payments. Skedulo provided a seamless Salesforce integration and reliable data. This improved scheduling, customer notifications, and service records. ServiceMaster now completes over 1,000 field service appointments each month and uses Skedulo data for marketing and sales." https://www.skedulo.com/customers/servicemaster-residential-vancouver/

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How efficiently Does Skedulo manage your Engagement Management?

Skedulo streamlines work scheduling and improves communication between businesses and their mobile workforce. The platform facilitates customer engagement by providing real-time updates and progress reports. However, users need to plan and understand their business processes before implementing the platform to maximize its benefits.

"...Skedulo are a Company that are really engaged with their user base...." Peer review by Stephen L, Systems and Business Analyst

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How efficiently Does Skedulo manage your Contract Management?

How does Skedulo address your Workflow Management Challenges?

What solutions does Skedulo provide for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Skedulo solved their Field Service Management needs. Cuspera uses 2484 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

CUSTOMERS	TESTIMONIALS
Darcie Peacock CEO Solace Pediatric	In healthcare, you have fewer resources that you need to do more with, so building efficiencies is a top priority for everybody. But don’t stop there. If we had only been looking to solve the scheduling issue and respond faster, we would have missed a lot of opportunities for our organization and o...ur customers. Testimonial By Darcie Peacock
David Benoit Owner and President ServiceMaster Clean	To someone considering Skedulo, I would say that it’s going to allow you more complexity in your field management. It’s going to give you a tight integration to Salesforce, or whatever platform you want to use. And it allows you to connect the different areas of your business. Testimonial By David Benoit
Jeff Hallett Vice President of Product Management Easterseals Northern California	Beyond Skedulo’s proven leadership in managing mobile workforces, the people are fantastic. We’ve had great experiences working with the company building a solid partnership that we know is going to serve us for quite a while into the future. Testimonial By Jeff Hallett

CUSTOMERS	TESTIMONIALS
Darcie Peacock CEO Solace Pediatric	In healthcare, you have fewer resources that you need to do more with, so building efficiencies is a top priority for everybody. But don’t stop there. If we had only been looking to solve the scheduling issue and respond faster, we would have missed a lot of opportunities for our organization and o...ur customers. Testimonial By Darcie Peacock
David Benoit Owner and President ServiceMaster Clean	To someone considering Skedulo, I would say that it’s going to allow you more complexity in your field management. It’s going to give you a tight integration to Salesforce, or whatever platform you want to use. And it allows you to connect the different areas of your business. Testimonial By David Benoit
Jeff Hallett Vice President of Product Management Easterseals Northern California	Beyond Skedulo’s proven leadership in managing mobile workforces, the people are fantastic. We’ve had great experiences working with the company building a solid partnership that we know is going to serve us for quite a while into the future. Testimonial By Jeff Hallett

Achieve3000 - Education

Skedulo helped Achieve3000 improve mobile workforce management. Achieve3000 had used a manual, in-house system for ten years. As the team grew, this system became too hard to manage. Achieve3000 chos...e Skedulo for its out-of-the-box features and Salesforce integration. The solution made it easier to match the right mobile trainer to each event. This improved scheduling and business efficiency.

American Red Cross - Nonprofit

Skedulo helped American Red Cross Training Services automate and streamline their scheduling process. The organization faced challenges with disconnected systems and manual scheduling for 1,250 mobil...e trainers delivering 60,000 courses each year. Skedulo’s Salesforce-native solution unified data and automated scheduling decisions. As a result, American Red Cross reduced scheduling costs by 30% and cut resource underutilization by 31%. This digital transformation improved efficiency and visibility for their large, deskless workforce.

Area Wide Protective (AWP) - Commercial Security

Skedulo and Salesforce helped Area Wide Protective (AWP) fix slow, paper-based scheduling. AWP had over 5,000 mobile workers and grew fast with five acquisitions in two years. Manual processes caused... delays, errors, and slow invoicing. Skedulo automated scheduling and dispatching. Job confirmation became 57% faster. Invoicing sped up by 64%. Invoice corrections dropped by 41%. Scheduling and dispatching efficiency improved by 86%.

BB Imaging - Healthcare

Skedulo helped BB Imaging fix their scheduling problems. Before, they used spreadsheets and manual work. This made it hard to match sonographers to clinics. With Skedulo, they put all their data in o...ne place. The mobile app keeps sonographers connected in the field. Tag matching and smart scheduling make sure the right person goes to the right job. BB Imaging cut drive times and scheduling work. This lowered costs and let them help more people. Sonographers now spend less time driving and more time with family.

Common - Real Estate

Skedulo helped Common cut scheduling time by 94%. Common used to schedule property tours manually, which caused double bookings and errors. With Skedulo integrated into Salesforce, Common now schedul...es tours much faster and avoids mistakes. The company saw a 37% increase in tours scheduled. Data is now more reliable and communication with leads improved. Common opened three new properties in one quarter after using Skedulo.

Connexin - Telecommunications

Skedulo helped Connexin, a UK telecommunications company, scale their workforce after securing £80 million in investment. Connexin replaced manual and Salesforce-based scheduling with Skedulo’s autom...ated platform. This change bridged the gap between office and field teams. The new system enabled real-time updates, automated scheduling, and improved operational efficiency. Connexin now delivers a better customer experience and supports rapid company growth.

What is Skedulo?

Frequently Asked Questions(FAQ)

for Skedulo

What is Skedulo?

Skedulo is a Platform for Deskless Workforce that helps any company in any industry to schedule, manage, engage, and analyze their deskless workforce while delivering a best-in-class experience for employees, schedulers, business owners, and customers. This platform help organizations manage their mobile workforces to schedule faster and smarter, execute work efficiently and extend the system and workflow with high extensibility, flexibility, and scalability.

Skedulo centrally manages the workforce and automates schedules empowering employees with the right tools to maximize their time by integrating the existing technology and tailoring the unique workflow. Skedulo’s powerful scheduling software makes it easy to get the right person to the right place on time, every time.

Skedulo helps match available and qualified workers with customer expectations and requirements. Aligns work requirements with workers' skills and availability and provides mobile and shift workers with a powerful tool for communicating in real-time with schedulers and other resources. Also, utilize actionable reporting for evidence-based decision making, fast compliance reporting, and insights that help boost performance.

What is Skedulo used for?

Skedulo is a Field Service Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Null, Engagement Management and Contract Management .