Overview: Webex Events (formerly Socio) and Eventsforce as Event Management Category solutions.
Webex Events and Eventsforce cater to different needs within the event management space. Webex Events positions itself as a comprehensive solution for larger enterprises, featuring robust capabilities in engagement management and communication. It supports business goals like improving ROI and building brand awareness. Eventsforce, however, excels in event management and offers strong training and onboarding support. Its focus on analytics and report customization makes it ideal for understanding customer engagement dynamics, appealing to businesses prioritizing detailed customer interaction insights.
Webex Events (formerly Socio): Webex Events (formerly Socio) provides a comprehensive platform for managing in-person, hybrid, and virtual events. Unforgettable experiences are created with its all-in-one event technology.
Eventsforce: Eventsforce is an event management software enabling you to promote events and sell tickets. All events and attendees can be managed in a single platform.
Webex Events (formerly Socio) and Eventsforce: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Webex Events shines in engagement management and communication management, addressing the demands for event-related communication and follow-ups efficiently. read more →
Eventsforce is strong in event management and reflects its proficiency in handling social media analytics and overall event engagement. read more →
Business Goals
Webex Events assists in improving ROI and enhancing brand awareness, making it favorable for organizations focusing on extending their market influence. read more →
Eventsforce aims to improve ROI and customer relationships, seeming perfect for businesses exploring new market ventures and customer acquisition. read more →
Core Features
Webex Events includes integration and custom reports, crucial for businesses desiring advanced data handling and reporting. read more →
Eventsforce offers remarkable training & onboarding, and custom reports, particularly beneficial for those requiring detailed insights and smooth user onboarding. read more →
Vendor Support
Webex Events excels with its 24/7, chat, phone, and email support, demonstrating its readiness to assist its customer base around the clock. read more →
Eventsforce provides training & onboarding as a standout, alongside round-the-clock support, catering to users who prioritize learning and continuous assistance. read more →
Segments and Industries
Webex Events is widespread among enterprises and large businesses across marketing, hospitality, and IT sectors, signifying its broad appeal. read more →
Eventsforce has a concentrated presence in IT services and event services industries, aligning well with large enterprises seeking niche solutions. read more →
Operational Alignment
Webex Events fits seamlessly into enterprise operational frameworks, with a focus on extensive deployment and complexity management. read more →
Eventsforce tailors its approach to users needing strategic event management and performance insights, suitable for more focused environments. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Webex Events (formerly Socio) in Action: Unique Use Cases
How does Webex Events (formerly Socio) facilitate Engagement Management?
How does Webex Events (formerly Socio) address your Communication Management Challenges?
How does Webex Events (formerly Socio) facilitate Trade Show Marketing?
Eventsforce in Action: Unique Use Cases
How does Eventsforce facilitate Event Management?
What solutions does Eventsforce provide for Training & Onboarding?
How efficiently Does Eventsforce manage your Market Research?
Alternatives
Integrations
Few Webex Events (formerly Socio) Integrations
Few Eventsforce Integrations
News
Latest Webex Events (formerly Socio) News
At RSAC 2025 , Cisco announces bevy of security announcements to leverage its strength in networking
At RSAC 2025, Cisco announced multiple security enhancements, including updates to Cisco XDR and Cyber Vision, leveraging its networking expertise to strengthen its cybersecurity portfolio.
Latest Eventsforce News
If you care about one thing this month, make it data management (yes, really)
With the buzz of December already a distant memory, the arrival of January comes as an anticlimax. It’s back to work, back to normality and for many event planners, a time that can seem challenging and even a little overwhelming. While it can be difficult to muster enthusiasm for anything right now, data management […]
The post If you care about one thing this month, make it data management (yes, really) appeared first on Eventsforce.
What makes Webex Events (formerly Socio) ideal for Social Media Management?