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WalkMe Digital Adoption Platform vs Pendo: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of WalkMe Digital Adoption Platform vs. Pendo is based on a specific set of business needs and context. The comparison uses 8398 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing WalkMe Digital Adoption Platform and Pendo

WalkMe Digital Adoption Platform, Pendo, Algolia, UserIQ, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

WalkMe Digital Adoption Platform covers Engagement Management, Training & Onboarding, Helpdesk Management, Workflow Management, etc.

Pendo focuses on Engagement Management, Training & Onboarding, Customer Feedback Management, Products & Pricelist Management, etc.

"[WalkMe] lets you understand in advance, and diagnostically, how people are using our tools and services. It helps to gain insights we would not have been able to gain otherwise. " - Mike Kelly

"Using Pendo, we realized users were taking 6-7 clicks to find a valuable part of our product, so we redesigned the search functionality to reduce the number of clicks down to 2. " - Mike Profit

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo WalkMe Digital Adoption Platform

Focus area

WalkMe Digital Adoption Platform is better than Pendo for

Software Failure Risk

  • low

logo Pendo

Focus area

Pendo is better than WalkMe Digital Adoption Platform for

Software Failure Risk

  • medium

About

WalkMe‚ - Digital Adoption Platform

Pendo | Understand and Guide Your Users

Age

2011

2013

Financials

SERIES G

SERIES F

Business Need

Total Processes
(we found evidences for)

77

82

Total Goals
(we found evidences for)

17

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding



workflow management



customer feedback management

measuring customer satisfaction

measuring net promoter score



knowledge management

creating knowledge base


generation of new leads


products & pricelist management


communication management

sending & publishing communications


social media management

social media analytics


lifetime value management


content management

content publishing





sales document management

proposal & quote management

contract management


lead qualification

lead qualification: technographic


conference call management


campaign management

campaign analytics


relationship management




rating and review management



sales call management


category management


performance management





loyalty management

customise loyalty program

identify target customers


account management


competitive intelligence



community building






contact list management


sales review & feedback




conversion management


segmentation and targeting



trade show marketing


usage based segmentation



advocacy management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve navigation

  • Shorten ramp up time

  • Improve digital and social presence

  • Improve consistency

  • Increase customer life time value

  • Improve efficiency

  • Improve stakeholder relations

  • See 14 more
  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Scale best practices

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve internal communications

  • Improve ROI

  • Build brand awareness

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Improve visibility

  • See 12 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • user generated content

  • mobile

  • blogs

  • phone calls

  • offline

  • mobile app

  • trade shows

  • video

  • display advertisement

  • games

  • social media

  • on premises

  • chat

  • review sites

  • Amazon

  • Slack

  • text SMS

  • point of sale

  • events

  • print media

  • magazine

  • newsletter

  • causes and charity

  • See 23 more
  • e-mail

  • website

  • promotions

  • user generated content

  • mobile

  • blogs

  • phone calls

  • offline

  • mobile app

  • trade shows

  • video

  • display advertisement

  • games

  • social media

  • on premises

  • chat

  • review sites

  • Amazon

  • Slack

  • text SMS

  • point of sale

  • events

  • print media

  • magazine

  • newsletter

  • causes and charity

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting