cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare Viber vs Khoros Communities

Failure Risk Guidance Security Report ?

Failure Risk for Viber medium Failure Risk for Khoros Communities low
Know More

Comparison Summary

For Viber vs Khoros Communities comparison, Our AI algorithm looked at 3308 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Viber and Khoros Communities to solve their respective business needs.

Pros and cons of Viber and Khoros Communities

Viber is more suited to businesses that require Communication Management with Phone Calls and Collaboration with Offline where as Khoros Communities is focused towards Engagement Management and Social Media Management with Social Media .

Both Viber and Khoros Communities are Community Management software, peers recommend Viber for conference call management where as Khoros Communities is more known for social media management and social media analytics .

logo Viber

Focus area

Viber is better than Khoros Communities for

Software Failure Risk

  • medium

logo Khoros Communities

Focus area

Khoros Communities is better than Viber for

Software Failure Risk

  • low

About

Calling and messaging app that connects people

Online brand communities to create digital spaces for customers

Age

2010

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

51

Total Goals
(we found evidences for)

12

11

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (151)

Read Reviews (16)

sending & publishing communications

Read Reviews (135)

Read Reviews (12)

collaboration

Read Reviews (50)

Read Reviews (11)

conference call management

Read Reviews (38)

Read Reviews (0)

contact list management

Read Reviews (35)

Read Reviews (4)

engagement management

Read Reviews (25)

Read Reviews (79)

engaging and following up

Read Reviews (15)

Read Reviews (52)

content management

Read Reviews (24)

Read Reviews (22)

content sharing

Read Reviews (24)

Read Reviews (2)

content publishing

Read Reviews (0)

Read Reviews (6)

sales document management

Read Reviews (23)

Read Reviews (4)

contract management

Read Reviews (2)

Read Reviews (2)

proposal & quote management

Read Reviews (1)

Read Reviews (2)

helpdesk management

Read Reviews (7)

Read Reviews (25)

sales call management

Read Reviews (5)

Read Reviews (0)

conversion management

Read Reviews (5)

Read Reviews (2)

generation of new leads

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (0)

community building

Read Reviews (2)

Read Reviews (13)

campaign management

Read Reviews (1)

Read Reviews (6)

workflow management

Read Reviews (1)

Read Reviews (3)

knowledge management

Read Reviews (1)

Read Reviews (17)

training & onboarding

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (36)

loyalty management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (6)

customer feedback management

Read Reviews (0)

Read Reviews (12)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (6)

lifetime value management

Read Reviews (0)

Read Reviews (7)

competitive intelligence

Read Reviews (0)

Read Reviews (6)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

advocacy management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Increase sales & revenue

  • Improve consistency

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve ROI

  • See 9 more

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • phone calls

  • website

  • Twitter

  • Facebook

  • mobile

  • mobile app

  • e-mail

  • offline

  • point of sale

  • mass media

  • games

  • See 11 more

  • user generated content

  • blogs

  • social media

  • phone calls

  • website

  • Twitter

  • Facebook

  • mobile

  • mobile app

  • e-mail

  • offline

  • point of sale

  • mass media

  • games

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting