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Compare Toky vs VCC Live®

Comparison Summary

For Toky vs VCC Live® comparison, Our AI algorithm looked at 2344 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Toky and VCC Live® to solve their respective business needs.

Pros and cons of Toky and VCC Live®

Toky is more suited to businesses that require Sales Call Management with Phone Calls and Helpdesk Management with Phone Calls where as VCC Live® is focused towards Helpdesk Management with Phone Calls and Engagement Management with Phone Calls .

logo Toky

Focus area

Toky is better than VCC Live® for

Software Failure Risk

  • medium

logo VCC Live®

Focus area

Software Failure Risk

  • low

About

Toky | Business Phone System & Integrated VoIP Service

Contact Center Software - VCC Live®

Financials

SEED

SEED

Business Need

Total Processes
(we found evidences for)

35

22

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription



communication management

sending & publishing communications

tracking & monitoring communications


contact list management


engagement management

engaging and following up



workflow management


generation of new leads


training & onboarding



sales document management

proposal & quote management


campaign management



distribution management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • See 4 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve efficiency

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • website

  • e-mail

  • text SMS

  • chat

  • mass media

  • television

  • See 4 more
  • phone calls

  • website

  • e-mail

  • text SMS

  • chat

  • mass media

  • television

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting