Comparison Summary
Introducing synthesio and OptifiNow
synthesio, Determ, NetBase Quid, etc., belong to a category of solutions that help Social Media Marketing, whereas OptifiNow, Soffront, Thryv, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
synthesio covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Competitive Intelligence with Social Media, etc.
OptifiNow focuses on Communication Management with Social Media, Social Media Management with Social Media, Engagement Management, Competitive Intelligence, etc.
"Finding the information that’s truly relevant to our brand among millions of mentions was nearly impossible. Signals has been a game changer in cutting through the noise to really understanding our consumer’s online conversations. " - Insights, Auto Manufacturing Customer
"I used OptifiNow to manage my inbound call center and outside sales rep leads. Having a platform so tightly integrated into my phone systems and sales process increased my conversion rate significantly. The flexibility of this platform is what sold ...me and the 30 days to get it up and running was also something that made us super fans! " - Michael Krause
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About
A social listening pioneer and global leader in AI-enabled consumer intelligence
Marketing Automation, Lead Management
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
64
56
Total Goals
(we found evidences for)
13
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Build brand awareness
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Improve ROI
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Improve digital and social presence
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Improve brand engagement
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Acquire customers
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Enhance customer relationships
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Grow market share
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Launch new products
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Enter new markets internationally or locally
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Scale best practices
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Increase sales & revenue
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Establish thought leadership
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Improve visibility
- See 10 more
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Scale best practices
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Enhance customer relationships
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve internal communications
- See 7 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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Facebook
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Twitter
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phone calls
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LinkedIn
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video
- See 5 more
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social media
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e-mail
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text SMS
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Facebook
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Twitter
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phone calls
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LinkedIn
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video
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
