Soffront Overview

Soffront CRM empowers small businesses to manage customer interactions efficiently. The platform offers a user-friendly dashboard paired with analytics and reporting tools, crucial for making informed business decisions. Designed with small businesses in mind, it simplifies the process of tracking customer data and improving engagement strategies. Users can customize their CRM experience, tailoring it to specific business needs, whether they're a startup or a medium-sized company. A noteworthy feature is its white label option, allowing businesses to brand the CRM as their own, which is ideal for resellers looking to expand their offerings. This flexibility ensures that businesses can maintain a consistent brand image while leveraging powerful CRM capabilities.

Use Cases

Customers recommend Helpdesk Management, Generation Of New Leads, Social Media Management, as the business use cases that they have been most satisfied with while using Soffront.

Other use cases:

  • Social Media Marketing
  • Workflow Management
  • Engagement Management
  • Reputation Management
  • Sending & Publishing Communications
  • Lead Management
  • Advertisement
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Soffront.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Improve Efficiency
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
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Soffront Use-Cases and Business Priorities: Customer Satisfaction Data

Soffront works with different mediums / channels such as Phone Calls. Website. E-Mail etc.

Soffront's features include SEO, Auto Responder, Ticketing, etc. and Soffront support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Soffront analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Managed marketing services offered include website design, SEO, digital advertising, and social marketing services...." Peer review

Soffront, Floify, monday sales CRM, Pipeliner CRM, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Soffront CRM streamlines customer interactions for small businesses with dashboard, analytics, and reporting tools. The software enhances efficiency and decision-making.

Popular Business Setting

for Soffront

Top Industries

  • Information Technology and Services
  • Legal Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Soffront is popular in Information Technology And Services, Legal Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Soffront Use Cases

What Are the key features of Soffront for Helpdesk Management?

What solutions does Soffront provide for Generation Of New Leads?

Why is Soffront the best choice for Social Media Management?

How efficiently Does Soffront manage your Social Media Marketing?

What Are the key features of Soffront for Workflow Management?

43+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Soffront solved their CRM needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

CASE STUDY Eurofins MWG Operon US

Eurofins MWG Operon US used Soffront CRM to improve their order processing. They automated 70% of orders in five months. This saved them about $100,000 per year. They replaced the work of two full-ti...me employees. The CRM helped them have cleaner data for analysis.

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Automotive

CASE STUDY StoneEagle Group

StoneEagle Group improved their business processes with Soffront. They eliminated information silos and improved project management. The company increased on-time project completion. They also enhanc...ed customer service with a new customer portal. Automated processes saved time and money.

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Oil & Energy

CASE STUDY Oil & Gas Information Systems, Inc. (OGSYS)

OGSYS improved efficiency by 30% using Soffront CRM. They streamlined processes and increased customer satisfaction. The company plans to roll out new services. Soffront's CRM helped OGSYS manage sal...es, support, and development effectively.

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CASE STUDY Leica Geosystems

Leica Geosystems used Soffront CRM to replace their manual incident tracking. They created a central database for incidents. This improved efficiency for developers worldwide. Soffront CRM is used by... all software teams globally. It helps track and fix bugs faster. The software is reliable and customizable.

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Information Technology and Services

CASE STUDY Imagetek

Imagetek used Soffront CRM to improve efficiency and customer service. They achieved a 20% increase in efficiency, expecting a 75% increase with full implementation. The CRM helped integrate all depa...rtments and improve client satisfaction. Imagetek also expects increased revenues through better sales and marketing communication.

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Manufacturing

CASE STUDY New England Controls

New England Controls improved customer service and increased contract renewals by 20% using Soffront CRM. They eliminated dozens of spreadsheets, saving time and increasing efficiency. The CRM helped... track service contracts and automate processes. The customer portal and knowledge management features were key to their success.

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Frequently Asked Questions(FAQ)

for Soffront

What is Soffront?

Soffront is a CRM platform that offers fully managed marketing services to establish the brand, generate more leads, and close more sales. It helps to acquire customers and increase sales and revenue.

Soffront helps to build a beautiful and mobile-friendly website that gives just the right impression and drives results, generate more leads with paid search and social advertising services, nurture leads automatically with email marketing services, get found by the right prospects and more.

Soffront features include qualify leads with marketing automation, get organized and automate sales follow-ups, design workflows to create advocates, build a web presence, and generate more leads, and so on.

What is Soffront used for?

Soffront is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Generation Of New Leads and Social Media Management .

What are the top features of Soffront?

SEO, Auto responder and Ticketing are some of the top features of Soffront.

Who uses Soffront?

Soffront is used by Information Technology And Services, Legal Services and Marketing And Advertising among other industries.

What are Soffront alternatives?

Floify, Monday Sales CRM, Pipeliner CRM and NetHunt CRM are popular alternatives for Soffront.

Where is Soffront located?

Soffront is headquartered at Las Vegas, NV.
lightning

Peers used Soffront for helpdesk management and generation of new leads

Soffront Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (7)
Custom Reports

4.25/5 ★

Read Reviews (60)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (7)
Custom Reports

4.25/5 ★

Read Reviews (60)

Software Failure Risk Guidance

?

for Soffront

Overall Risk Meter

Low Medium High

Top Failure Risks for Soffront

Soffront Corporation Profile

Company Name

Soffront Corporation

Company Website

https://soffront.com/

HQ Location

Las Vegas, NV

Employees

51-100

Social

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Financials

PRIVATE