Soffront Overview

This is a summary of the comprehensive capabilities and benefits of Soffront based on over 616 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Soffront, monday sales CRM, Salesseek, OptifiNow, IXACT Contact, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Soffront is right for your needs? Our Cuspera AI engine can evaluate how Soffront fits your specific business needs, industry, and context. Get your personalized assessment report today.

Soffront supports business activities such as:

  • Helpdesk Management
  • Generation Of New Leads
  • Social Media Management
  • Social Media Marketing
  • Workflow Management

Soffront can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Improve Internal Communications, etc. It can help manage these activities if you use Phone Calls Website E-Mail etc. for these needs. As a solution, Soffront's capabilities include SEO, Auto Responder, Ticketing, etc.

Soffront Information Technology and Services Vertical is its biggest customer base.

Reviews

"...Helpdesk Automation Soffront Helpdesk Automation includes Employee/IT Help Desk, Queue Management, Asset Management, and Automatic Surveys...." Peer review

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Soffront solved their CRM needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Soffront.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Improve Efficiency
  • Scale Best Practices
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Generation Of New Leads , Social Media Management , as the business use cases that they have been most satisfied while using Soffront.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

4.49/5 ★

Read Reviews (32)

"...Helpdesk Automation Soffront Helpdesk Automation includes Employee/IT Help Desk, Queue Management, Asset Management, and Automatic Surveys...."
Generation Of New Leads with Website, E-Mail and Social Media

4.91/5 ★

Read Reviews (24)

"...Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database...."
Social Media Management with Social Media, E-Mail and Newsletter

4.89/5 ★

Read Reviews (21)

"...The more I learn about Soffront s Small Business Marketing Automation and what it is capable of, the more professional my event invitations, newsletters, social media postings and emails are looking!..."
engaging on social media

4.60/5 ★

Read Reviews (6)

"...The more I learn about Soffront s Small Business Marketing Automation and what it is capable of, the more professional my event invitations, newsletters, social media postings and emails are looking!..."
scheduling post to social media

4.60/5 ★

Read Reviews (6)

"...The more I learn about Soffront s Small Business Marketing Automation and what it is capable of, the more professional my event invitations, newsletters, social media postings and emails are looking!..."
PEER EXPERIENCES
Helpdesk Management with Phone Calls

4.49/5 ★

Read Reviews (32)

"...Helpdesk Automation Soffront Helpdesk Automation includes Employee/IT Help Desk, Queue Management, Asset Management, and Automatic Surveys...." Peer review
Generation Of New Leads with Website, E-Mail and Social Media

4.91/5 ★

Read Reviews (24)

"...Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database...." Peer review by Andrew Van Horn, Business Coach, ActionCOACH
Social Media Management with Social Media, E-Mail and Newsletter

4.89/5 ★

Read Reviews (21)

"...The more I learn about Soffront s Small Business Marketing Automation and what it is capable of, the more professional my event invitations, newsletters, social media postings and emails are looking!..." Peer review by Bonnie Richtman, VP Business Development, Peak Performance
engaging on social media

4.89/5 ★

Read Reviews (6)

scheduling post to social media

4.89/5 ★

Read Reviews (6)

43+ more Business Use Cases

Our AI advisor, Wyz, harnessed 616 insights from peers and experts to help you assess how these Soffront use cases fit your CRM needs.

Frequently Asked Questions(FAQ)

for Soffront

What is Soffront?

Soffront is a CRM platform that offers fully managed marketing services to establish the brand, generate more leads, and close more sales. It helps to acquire customers and increase sales and revenue.

What is Soffront used for?

Soffront is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Generation Of New Leads and Social Media Management .

What are the top features of Soffront?

SEO, Auto responder and Ticketing are some of the top features of Soffront.

Who uses Soffront?

Soffront is used by Information Technology And Services, Legal Services and Marketing And Advertising among other industries.

What are Soffront alternatives?

Monday Sales CRM, Salesseek, OptifiNow and IXACT Contact are popular alternatives for Soffront.

Where is Soffront located?

Soffront is headquartered at Las Vegas, NV.

Popular Business Setting

for Soffront

Top Industries

  • Information Technology and Services
  • Legal Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Soffront to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Soffront

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
SEO

4.89/5 ★

Read Reviews (19)
Auto responder

4.75/5 ★

Read Reviews (10)
Ticketing

2.74/5 ★

Read Reviews (7)
Recording

4.42/5 ★

Read Reviews (6)
White label

3.97/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
SEO

4.89/5 ★

Read Reviews (19)
Auto responder

4.75/5 ★

Read Reviews (10)
Ticketing

2.74/5 ★

Read Reviews (7)
Recording

4.42/5 ★

Read Reviews (6)
White label

3.97/5 ★

Read Reviews (6)

IT and Other Capabilities

for Soffront

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.50/5 ★

Read Reviews (30)
Data Import

3.59/5 ★

Read Reviews (51)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.50/5 ★

Read Reviews (30)
Data Import

3.59/5 ★

Read Reviews (51)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.54/5 ★

Read Reviews (12)
24/7 Support

4.51/5 ★

Read Reviews (108)
Email Support

4.44/5 ★

Read Reviews (11)
Phone Support

4.06/5 ★

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.54/5 ★

Read Reviews (12)
24/7 Support

4.51/5 ★

Read Reviews (108)
Email Support

4.44/5 ★

Read Reviews (11)
Phone Support

4.06/5 ★

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (7)
Custom Reports

4.25/5 ★

Read Reviews (60)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (7)
Custom Reports

4.25/5 ★

Read Reviews (60)

Software Failure Risk Guidance

?

for Soffront

Overall Risk Meter

Low Medium High

Top Failure Risks for Soffront

Vendor Profile Details

Company Name

Soffront

Company Website

https://soffront.com/

HQ Location

Las Vegas, NV

Employees

51-100

Social

Financials

PRIVATE