Overview: Survicate and Feedier as Customer Feedback Management Category solutions.

Survicate and Feedier excel in customer feedback management but cater to different needs and audiences. Survicate focuses on robust analytics and extensive integrations, ideal for tech-driven industries like Internet and Software. It excels in serving enterprises and large firms seeking comprehensive feedback analysis. In contrast, Feedier shines in facilitating engaging surveys and brand engagement, targeting marketing and advertising sectors with emphasis on user interaction. It is better suited for larger enterprises aiming for market presence and brand strengthening.

Survicate: Survicate enables the creation of engaging surveys effortlessly, including NPS, CSAT, and CES. Continuous customer feedback is collected through email, web, in-product, and mobile app surveys.

Feedier: Feedier is an AI-driven Customer Intelligence platform. It elevates digital transformation with its intuitive design.

Survicate and Feedier: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Survicate helps in collecting feedback and measuring net promoter scores. It also assists with conversational surveys, crucial for detailed customer insights. read more →

Feedier offers feedback collection and conversational surveys. It extends into loyalty and review management, focusing on customer interaction. read more →

Business Goals

Survicate supports improving customer satisfaction and acquiring customers. It also targets sales increase and ROI enhancement. read more →

Feedier aids in boosting customer satisfaction and brand awareness. It's focused on digital presence and brand engagement. read more →

Core Features

Survicate excels with advanced analytics and integration capabilities. It provides custom reports and data migration features important for enterprise-level insights. read more →

Feedier offers analytics and custom report tools. It also boasts compliance and data export functionalities, supporting brand engagement efforts. read more →

Vendor Support

Survicate offers 24/7 support and various contact methods, catering to high operational demands. read more →

Feedier provides round-the-clock support with limited channels, suiting less complex operational frameworks. read more →

Segments and Industries

Survicate is popular with enterprises and large markets in the Internet and Software sectors. read more →

Feedier is favored by large enterprises in marketing, education, and advertising. read more →

Operational Alignment

Survicate fits into complex workflows, particularly in tech-driven environments. read more →

Feedier aligns with operational needs focusing on market presence and communication strategies. read more →