Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Scale best practices
-
Acquire customers
-
Build brand awareness
-
Improve internal communications
-
Increase sales & revenue
-
Improve efficiency
-
Improve digital and social presence
-
Launch new products
- See 6 more
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Increase sales & revenue
-
Improve brand engagement
-
Improve efficiency
-
Build brand awareness
-
Improve visibility
-
Increase customer life time value
-
Increase average basket value
-
Enter new markets internationally or locally
- See 8 more
Top Channels
Channels Used
-
phone calls
-
e-mail
-
chat
-
Skype
-
offline
-
social media
-
omnichannel
-
Facebook
-
on premises
-
website
-
Whatsapp
-
point of sale
-
Facebook page
-
trade shows
- See 11 more
-
phone calls
-
e-mail
-
chat
-
Skype
-
offline
-
social media
-
omnichannel
-
Facebook
-
on premises
-
website
-
Whatsapp
-
point of sale
-
Facebook page
-
trade shows
- See 11 more
