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Compare Sprinklr Core vs Oktopost

Comparison Summary

This comparison report of Sprinklr Core vs. Oktopost is based on a specific set of business needs and context. The comparison uses 8619 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Sprinklr Core and Oktopost

Sprinklr Core, Oktopost, Sendible, Falcon.io (now Brandwatch Social Media Management), etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Sprinklr Core covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Advertisement with Social Media, etc.

Oktopost focuses on Social Media Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, Communication Management with Social Media, etc.

"In September of 2019, we launched our usage of the Sprinklr Modern Care Tool. Our proudest achievements (since then) are the relationships we've built with customers as we celebrate their wins and provide them with support. We’ve seen a 40% increase... in sentiment change in conversations this team has engaged with increasing our customer satisfaction, expectations, and experience. " - Devin Hood

"When we look at the last 6 months, Oktopost's employee advocacy solution enabled our employees to share 10X more social content, generating a 70% increase in our organic social reach. " - Daniel Klaus

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Sprinklr Core

Focus area

Sprinklr Core is better than Oktopost for

Software Failure Risk

  • low

logo Oktopost

Focus area

Oktopost is better than Sprinklr Core for

Software Failure Risk

  • low

About

SMMS: Social Media Marketing & Management Software | Sprinklr

B2B Social Media Management Platform

Age

2009

2013

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

90

83

Total Goals
(we found evidences for)

15

16

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

monitoring social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications



searching for content


workflow management



social media marketing


helpdesk management


campaign monitoring


training & onboarding


competitive intelligence


customer feedback management

measuring customer satisfaction


channel management


touchpoint management




advocacy management


contact list management


knowledge management



conversion management



sales document management

proposal & quote management



calendar management




rating and review management



account management


customer case management




influencer marketing


products & pricelist management


compliance & governance


lead qualification

lead qualification: technographic


sales call management



segmentation and targeting



conference call management


generation of new leads




international marketing



reputation management


trade show marketing






database marketing



community marketing


motivation management


Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve digital and social presence

  • Manage risk

  • Improve internal communications

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • Improve visibility

  • Launch new products

  • See 12 more
  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Acquire customers

  • Establish thought leadership

  • Grow market share

  • Enhance customer relationships

  • Improve brand engagement

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve internal communications

  • Scale best practices

  • Manage risk

  • Improve efficiency

  • Improve stakeholder relations

  • Improve visibility

  • See 13 more

Top Channels

Channels Used

  • social media

  • LinkedIn

  • Twitter

  • website

  • offline

  • video

  • Facebook

  • promotions

  • e-mail

  • mobile

  • user generated content

  • blogs

  • trade shows

  • events

  • print media

  • magazine

  • on premises

  • mobile app

  • Instagram

  • point of sale

  • newspaper

  • phone calls

  • newsletter

  • review sites

  • Amazon

  • games

  • display advertisement

  • See 24 more
  • social media

  • LinkedIn

  • Twitter

  • website

  • offline

  • video

  • Facebook

  • promotions

  • e-mail

  • mobile

  • user generated content

  • blogs

  • trade shows

  • events

  • print media

  • magazine

  • on premises

  • mobile app

  • Instagram

  • point of sale

  • newspaper

  • phone calls

  • newsletter

  • review sites

  • Amazon

  • games

  • display advertisement

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting