Mention Overview

Mention is a social media marketing suite that helps to gather your brand insights via social media monitoring and to publish relevant content. It is suited for brands looking to amplify brand awareness by monitoring and analyzing market and audience to create relevant social media content.

It offers monitoring and comprehensive analysis across social media sources to provide in-depth brand intelligence tailored to your marketing goals. Businesses can use this data to discover relevant insights and KPI’s to build social media presence. It measures the impact of your marketing and PR activities and provides relevant reports to share with your team, clients and management.

This suite features extensive monitoring of sources across the web such as social media, forums, blogs, news and review websites to analyze and measure your competition and industry so as to stay ahead of the game. This aids in understanding your brand perception online, audience insights and to improve and build your social media strategy around your key topics. It also allows to build, organize and schedule social media content publishing in a multi-channel editorial calendar.

Cuspera Reviews

8 buyers and buying teams have used Cuspera to assess how well Mention solved their Social Media Marketing needs. Cuspera uses 5137 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities peers achieved using Mention.

Other priorities:

  • Build Brand Awareness
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Improve ROI
  • Establish Thought Leadership
  • Increase Sales & Revenue
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Internal Communications
  • Scale Best Practices
  • Manage Risk
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Mention.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media

4.89/5

Read Reviews (506)

"...Mention is a tool that manages to simplify the social media monitoring process...."
monitoring social media

4.95/5

Read Reviews (172)

"...We have tried many social monitoring tools but Mention has given us the best value for money and probably the most accurate alerts and information...."
engaging on social media

4.93/5

Read Reviews (82)

"...I didn't need a service that could post direct to social platforms, what I needed was to be notified in real time of any mentions of my brand and dedicated key words, good or bad from those platforms!..."
scheduling post to social media

4.98/5

Read Reviews (79)

"...Critical mention allows me to sort through vast amounts of social media posts and analyze the results efficiently and intuitively...."
social media analytics

4.68/5

Read Reviews (79)

"...talkwalker is the go-to for 2000 plus brands, offering everything from social listening, analytics and social reporting. ..."
managing social media account

4.79/5

Read Reviews (49)

"...The free plan includes 1 alert, 250 mentions, 3 social accounts and one username...."
Communication Management with Social Media

4.92/5

Read Reviews (363)

"...I use it to track and monitor my client's mentions in social media...."
tracking & monitoring communications

4.95/5

Read Reviews (180)

"...We mostly use Mention for social media monitoring as well as influencer and blogger outreach...."
sending & publishing communications

4.90/5

Read Reviews (180)

"...Whenever someone does talk about your brand, Mention sends you an email so you can follow up...."
Engagement Management with Social Media

4.73/5

Read Reviews (158)

"...We're now able to identify and react all types of posts; significantly improving our engagement success...."
engaging and following up

4.67/5

Read Reviews (134)

"...- The product is very easy to use - Email notifications are great - Influencers score makes it very easy to find most important people to engage with - Customer support is great (big thanks to Adriana, Patricia and Matt)...."
PEER EXPERIENCES
Social Media Management with Social Media

4.89/5

Read Reviews (506)

"...Mention is a tool that manages to simplify the social media monitoring process...." Peer review by Agency
monitoring social media

4.89/5

Read Reviews (172)

engaging on social media

4.89/5

Read Reviews (82)

scheduling post to social media

4.89/5

Read Reviews (79)

social media analytics

4.89/5

Read Reviews (79)

managing social media account

4.89/5

Read Reviews (49)

Communication Management with Social Media

4.92/5

Read Reviews (363)

"...I use it to track and monitor my client's mentions in social media...." Peer review by elimar r, Senior Community Manager
tracking & monitoring communications

4.92/5

Read Reviews (180)

sending & publishing communications

4.92/5

Read Reviews (180)

Engagement Management with Social Media

4.73/5

Read Reviews (158)

"...We're now able to identify and react all types of posts; significantly improving our engagement success...." Peer review by Ben Chapman, Financial Services
engaging and following up

4.73/5

Read Reviews (134)

64+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5137 insights from peers and experts to help you assess how these Mention use cases fit your Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Wen Ku

Associate Director, Integrated Marketing Communication Center

BenQ

Now we can capture mentions from more sources and integrate them into one single platform. This is a great advantage for us in terms of data collection and team collaboration. Testimonial By Wen Ku

Jon Woodroof

Founder

Twotone

Adding Mention to our stack of tools sharpened our blade as a “swiss army knife” for our existing and prospective clients. They already knew our industry expertise but Mention added several key abilities related to results tracking and reporting. This set us apart as an agency and better equipped u...s to serve our clients' international business needs.

Testimonial By Jon Woodroof

Sandy Postlethwayt

General Manager

DDIMM

Digital has become so important for any business. If you're not tracking digital, you're dead in the water. Testimonial By Sandy Postlethwayt
CUSTOMERS TESTIMONIALS

Wen Ku

Associate Director, Integrated Marketing Communication Center

BenQ

Now we can capture mentions from more sources and integrate them into one single platform. This is a great advantage for us in terms of data collection and team collaboration. Testimonial By Wen Ku

Jon Woodroof

Founder

Twotone

Adding Mention to our stack of tools sharpened our blade as a “swiss army knife” for our existing and prospective clients. They already knew our industry expertise but Mention added several key abilities related to results tracking and reporting. This set us apart as an agency and better equipped u...s to serve our clients' international business needs.

Testimonial By Jon Woodroof

Sandy Postlethwayt

General Manager

DDIMM

Digital has become so important for any business. If you're not tracking digital, you're dead in the water. Testimonial By Sandy Postlethwayt

Case Studies

COMPANY CASE STUDIES
Case Study Twotone

How Twotone Adds Value to Clients with Advanced Monitoring

Read More
Case Study BenQ

How Mention helps BenQ collect customer insights

Read More
Case Study KIIROO

How Mention Helps KIIROO Engage with Customers Online

Read More

Frequently Asked Questions(FAQ)

for Mention

What is Mention?

Mention is a social media marketing suite that helps to gather your brand insights via social media monitoring and to publish relevant content. It is suited for brands looking to amplify brand awareness by monitoring and analyzing market and audience to create relevant social media content.

What is Mention used for?

Mention is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Mention?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Mention.

Who uses Mention?

Mention is used by Marketing And Advertising, Non-Profit Organization Management and Computer Software among other industries.

What are Mention alternatives?

Where is Mention located?

Mention is headquartered at 16 PASSAGE JOUFFROY - 75009 PARIS - France.

Popular Business Setting

for Mention

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Mention to Improve digital and social presence and Acquire customers

Peer and Expert Opinion on Features

for Mention

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.98/5

Read Reviews (531)
Dashboard

3.96/5

Read Reviews (148)
Personalization

4.17/5

Read Reviews (69)
Live monitoring

4.97/5

Read Reviews (54)
SEO

4.75/5

Read Reviews (37)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

3.98/5

Read Reviews (531)
Dashboard

3.96/5

Read Reviews (148)
Personalization

4.17/5

Read Reviews (69)
Live monitoring

4.97/5

Read Reviews (54)
SEO

4.75/5

Read Reviews (37)

IT and Other Capabilities

for Mention

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.12/5

Read Reviews (456)
Data Export

3.90/5

Read Reviews (204)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.12/5

Read Reviews (456)
Data Export

3.90/5

Read Reviews (204)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.74/5

Read Reviews (35)
Chat Support

4.73/5

Read Reviews (29)
Phone Support

4.66/5

Read Reviews (25)
24/7 Support

4.41/5

Read Reviews (277)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.74/5

Read Reviews (35)
Chat Support

4.73/5

Read Reviews (29)
Phone Support

4.66/5

Read Reviews (25)
24/7 Support

4.41/5

Read Reviews (277)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (10)
Analytics

4.56/5

Read Reviews (307)
Custom Reports

4.02/5

Read Reviews (606)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (10)
Analytics

4.56/5

Read Reviews (307)
Custom Reports

4.02/5

Read Reviews (606)

Software Failure Risk Guidance

?

for Mention

Overall Risk Meter

Low Medium High

Top Failure Risks for Mention

Vendor Profile Details

Company Name

Mention

Company Website

https://mention.com/en/

Year Founded

2013

HQ Location

16 PASSAGE JOUFFROY - 75009 PARIS - France

Employees

11-50

Social

Financials

M&A