Mention Overview

Mention excels in social media marketing by offering an all-in-one media monitoring software. It empowers businesses to listen to their audience effectively, ensuring that companies can respond promptly to customer feedback. The platform's capabilities extend to publishing engaging posts, enhancing brand visibility across various social media channels. Mention's unique feature set includes real-time alerts and comprehensive analytics, allowing businesses to make informed decisions without guesswork. This tool is essential for brands aiming to maintain a strong online presence and engage with their audience proactively.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Mention.

Other use cases:

  • Content Management
  • Public Relations
  • Campaign Management
  • Competitive Intelligence
  • Helpdesk Management
  • Collaboration
  • Social Media Marketing
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Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mention.

Other priorities:

  • Build Brand Awareness
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Improve ROI
  • Establish Thought Leadership
  • Increase Sales & Revenue
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Internal Communications
  • Scale Best Practices
  • Manage Risk
  • Increase Customer Life Time Value
  • Improve Efficiency
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Mention Use-Cases and Business Priorities: Customer Satisfaction Data

Mention works with different mediums / channels such as Social Media.

Mention's features include Alerts: Popups & Notifications, Dashboard, Personalization, etc. and Mention support capabilities include Email Support, Chat Support, Phone Support, etc. also Mention analytics capabilities include Analytics, and Custom Reports.

Reviews

"Adding Mention to our stack of tools sharpened our blade as a “swiss army knife” for our existing and prospective clients. They already knew our industry expertise but Mention added several key abilities related to results tracking and reporting. Th...is set us apart as an agency and better equipped us to serve our clients' international business needs." - Jon Woodroof

Mention, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Monitoring and social media management is streamlined with this all-in-one tool. It allows brands to listen, publish, and respond to their audience effectively.

Popular Business Setting

for Mention

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Mention is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Mention Use Cases

How can Mention enhance your Social Media Management process?

What makes Mention ideal for Communication Management?

How does Mention facilitate Engagement Management?

How can Mention optimize your Content Management Workflow?

How can Mention optimize your Public Relations Workflow?

64+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well Mention solved their Social Media Marketing needs. Cuspera uses 5137 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Mention testimonial

Jon Woodroof

Founder

Twotone

Adding Mention to our stack of tools sharpened our blade as a “swiss army knife” for our existing and prospective clients. They already knew our industry expertise but Mention added several key abilities related to results tracking and reporting. This set us apart as an agency and better equipped u...s to serve our clients' international business needs.

Testimonial By Jon Woodroof
Mention testimonial

Juliette Hervé

Content Marketing Manager

Spendesk

Monitoring is key for startups to grow. It’s important to know what our target customers think, do, and like. We also need to have more information about what our perfect customer needs, what they can’t find elsewhere, and what we can offer them. Testimonial By Juliette Hervé
Mention testimonial

Ashton Egner

Communications Manager

KIIROO

We use Mention’s Feed feature every day to ensure we’re checking in on who and what is being said about our brand. Our aim is to never let a conversation go unread. Testimonial By Ashton Egner
CUSTOMERS TESTIMONIALS
Mention testimonial

Jon Woodroof

Founder

Twotone

Adding Mention to our stack of tools sharpened our blade as a “swiss army knife” for our existing and prospective clients. They already knew our industry expertise but Mention added several key abilities related to results tracking and reporting. This set us apart as an agency and better equipped u...s to serve our clients' international business needs.

Testimonial By Jon Woodroof
Mention testimonial

Juliette Hervé

Content Marketing Manager

Spendesk

Monitoring is key for startups to grow. It’s important to know what our target customers think, do, and like. We also need to have more information about what our perfect customer needs, what they can’t find elsewhere, and what we can offer them. Testimonial By Juliette Hervé
Mention testimonial

Ashton Egner

Communications Manager

KIIROO

We use Mention’s Feed feature every day to ensure we’re checking in on who and what is being said about our brand. Our aim is to never let a conversation go unread. Testimonial By Ashton Egner

Case Studies

Internet

CASE STUDY WPX

Mention helps WPX monitor their brand and CEO reputation online. WPX uses Mention to track false competitor reviews and manage crises quickly. The tool lets them respond to negative feedback and prot...ect their brand image. WPX values Mention for its ease of use and pricing. They also use it to monitor CEO mentions and support their community-focused mission.

Education

CASE STUDY University of Chester

Mention helps the University of Chester find and share local stories about students. The team uses Mention to monitor websites, forums, and social media. They quickly spot content to boost their soci...al media presence. Mention also helps manage crises by sharing updates with staff. The university broke into the EduRank top 10 for social media usage thanks to Mention.

Non-Profit Organization Management

CASE STUDY UFC-Que Choisir

Mention helps UFC-Que Choisir track and analyze the impact of its press releases. The team uses Mention's news feed, QuickChart graph editor, and reporting tools to monitor sentiment, reach, and medi...a influence. They measure campaign success by calculating the average Influence Score of media outlets, aiming for scores above 30%. Mention saves time by automating press coverage tracking and supports social listening for future campaigns. UFC-Que Choisir finds it easy to see if press releases attract media interest.

Marketing and Advertising

CASE STUDY Twotone

Mention helps Twotone, a sales and PR agency, monitor social media and press coverage for clients in the cycling and health tech industry. Twotone switched from Google Alerts to Mention for better tr...acking and reporting. The agency uses Mention’s Feed feature and Slack integration to find coverage and trends. This helps Twotone show value to clients and win new business. Mention’s tools support Twotone’s international client needs and improve their reporting.

Computer Software

CASE STUDY Waves Audio

Mention helps Waves Audio track product launches and online conversations. Waves Audio needed better ways to monitor hundreds of products and analyze trends. Mention lets them follow social media, fo...rums, and niche sources in real time. They can spot mentions from big musicians and producers, even if not tagged. The team exports reports for different departments, sharing insights and feedback. Mention makes it easy for Waves Audio to listen to the internet and improve brand management.

Food & Beverages

CASE STUDY Wine Services

Mention helps Wine Services monitor digital press and social media for wine brands. Before Mention, Wine Services used manual tools and missed many online mentions. With Mention, they doubled product...ivity and got 1.5x more relevant information. The team uses Boolean search to filter results for clients. Mention's interface and large data sources make it the best fit for their needs.

Video

Mention Tutorial - Quota Management as an Administrator

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Frequently Asked Questions(FAQ)

for Mention

What is Mention?

Mention is a social media marketing suite that helps to gather your brand insights via social media monitoring and to publish relevant content. It is suited for brands looking to amplify brand awareness by monitoring and analyzing market and audience to create relevant social media content.

It offers monitoring and comprehensive analysis across social media sources to provide in-depth brand intelligence tailored to your marketing goals. Businesses can use this data to discover relevant insights and KPI’s to build social media presence. It measures the impact of your marketing and PR activities and provides relevant reports to share with your team, clients and management.

This suite features extensive monitoring of sources across the web such as social media, forums, blogs, news and review websites to analyze and measure your competition and industry so as to stay ahead of the game. This aids in understanding your brand perception online, audience insights and to improve and build your social media strategy around your key topics. It also allows to build, organize and schedule social media content publishing in a multi-channel editorial calendar.

What is Mention used for?

Mention is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Mention?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Mention.

Who uses Mention?

Mention is used by Marketing And Advertising, Non-Profit Organization Management and Computer Software among other industries.

What are Mention alternatives?

Renderforest Video, Walls.Io, Statusbrew and Eclincher Social Media Management are popular alternatives for Mention.

Where is Mention located?

Mention is headquartered at 16 PASSAGE JOUFFROY - 75009 PARIS - France.
lightning

Peers used Mention for social media management and communication management

Mention Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (10)
Analytics

4.56/5

Read Reviews (307)
Custom Reports

4.02/5

Read Reviews (606)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (10)
Analytics

4.56/5

Read Reviews (307)
Custom Reports

4.02/5

Read Reviews (606)

Software Failure Risk Guidance

?

for Mention

Overall Risk Meter

Low Medium High

Top Failure Risks for Mention

Mention SAS News

Product

Mention Network to spearhead the Internet Capital Markets

Mention Network has launched a decentralized AI data layer, introducing a browser extension that enhances brand visibility in AI-driven environments. This tool captures real-time AI interactions, rewarding contributors and safeguarding privacy. The initiative aims to redefine brand metrics like AI Visibility and Share of Voice, aligning with trends in AI search and blockchain technology.

Questions to Ask Your Social Media Listening Tool Provider

Knowing the right questions to ask when choosing a social media listening tool can make all the difference. You want a tool that monitors brand mentions and tracks competitors, keywords relevant to your industry, and consumer sentiments. The tools must also seamlessly integrate with other platforms you’re using. To help you in your decision-making process, … Continue reading Questions to Ask Your Social Media Listening Tool Provider

The post Questions to Ask Your Social Media Listening Tool Provider appeared first on Mention.

Mention SAS Profile

Company Name

Mention SAS

Company Website

https://mention.com/en/

Year Founded

2013

HQ Location

16 PASSAGE JOUFFROY - 75009 PARIS - France

Employees

11-50

Social

Financials

M&A