Mention Overview
This is a summary of the comprehensive capabilities and benefits of Mention based on over 5137 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Mention, Brandwatch, Agorapulse, Khoros Marketing, Falcon.io (now Brandwatch Social Media Management), etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Mention is right for your needs? Our Cuspera AI engine can evaluate how Mention fits your specific business needs, industry, and context. Get your personalized assessment report today.
Mention supports business activities such as:
- Social Media Management
- Communication Management
- Engagement Management
- Content Management
- Public Relations
Mention can help you with many business goals, such as Improve Digital And Social Presence, Acquire Customers, Build Brand Awareness, Enhance Customer Relationships, Improve Brand Engagement, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Mention's capabilities include Alerts: Popups & Notifications, Dashboard, Personalization, etc.
Mention was founded in 2013. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"Monitoring is key for startups to grow. It’s important to know what our target customers think, do, and like. We also need to have more information about what our perfect customer needs, what they can’t find elsewhere, and what we can offer them. " - Juliette Hervé
Cuspera Reviews
8 buyers and buying teams have used Cuspera to assess how well Mention solved their Social Media Marketing needs. Cuspera uses 5137 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Business Priorities
Improve Digital And Social Presence and Acquire Customers are the most popular business priorities peers achieved using Mention.
Use Cases
Peers recommend Social Media Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Mention.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Social Media Management with Social Media |
4.89/5 ★ |
"...I've started using it for my company, but then also subscribed for my own personal branding as Social Media Manager / Growth Hacker: believe me, it really helps!...." Peer review by Gianfranco C, Head of Esports, Internet |
| monitoring social media |
4.95/5 ★ |
"...Social Mention monitors 100+ social media properties directly including Twitter, Facebook, YouTube, Reddit, Google+, etc. ..." 20 of the Best Social Media Monitoring Tools to Consider |
| engaging on social media |
4.93/5 ★ |
"...Lewis says Mention takes a lot of the work out of finding and engaging with social mentions...." Social Mentions: What They Are, and How to Use Them to Promote Your Business |
| scheduling post to social media |
4.98/5 ★ |
"...This greatly helps optimize customer strategies based on consumer feedback shared across all social channels...." Case Study Twotone |
| social media analytics |
4.68/5 ★ |
"...talkwalker is the go-to for 2000 plus brands, offering everything from social listening, analytics and social reporting. ..." 4 Steps to Connect with Prospects using your Social Network |
| managing social media account |
4.79/5 ★ |
"...Pricing is free for one basic alert, one social account, and 250 mentions. ..." The Ultimate Guide to Social Listening: What It Is and Why It s Important |
| Communication Management with Social Media |
4.92/5 ★ |
"...- the app includes Buffer to pre-schedule social posts if you need to monitor broad terms (for instance: "startup"), use the "priority" filter!..." Peer review by Rachel V., Internet |
| tracking & monitoring communications |
4.95/5 ★ |
"...I use it to track and monitor my client's mentions in social media...." Peer review by elimar r, Senior Community Manager |
| sending & publishing communications |
4.90/5 ★ |
"...Whenever someone does talk about your brand, Mention sends you an email so you can follow up...." Peer review by Jenny M., Freelance Content Writer, Information Technology and Services |
| Engagement Management with Social Media |
4.73/5 ★ |
"...If your company is a leader in marketing, Mention is an essential tool, so I would recommend it to colleagues and companies, but if you are looking to do an online follow-up of what users say about your brand, Mention will really satisfy your needs, being one of the best tools available...." Peer review by Nadia G, Account Executive, Marketing and Advertising |
| engaging and following up |
4.67/5 ★ |
"...Mention helps us analyze the most important social media metrics for our clients -- share of voice and engagement...." Peer review by David Muhammad, Deputy Manager, Edelman |
| PEER EXPERIENCES | |
|---|---|
| Social Media Management with Social Media |
4.89/5 ★ |
"...I've started using it for my company, but then also subscribed for my own personal branding as Social Media Manager / Growth Hacker: believe me, it really helps!...." Peer review by Gianfranco C, Head of Esports, Internet |
|
| monitoring social media |
4.89/5 ★ |
| engaging on social media |
4.89/5 ★ |
| scheduling post to social media |
4.89/5 ★ |
| social media analytics |
4.89/5 ★ |
| managing social media account |
4.89/5 ★ |
| Communication Management with Social Media |
4.92/5 ★ |
"...- the app includes Buffer to pre-schedule social posts if you need to monitor broad terms (for instance: "startup"), use the "priority" filter!..." Peer review by Rachel V., Internet |
|
| tracking & monitoring communications |
4.92/5 ★ |
| sending & publishing communications |
4.92/5 ★ |
| Engagement Management with Social Media |
4.73/5 ★ |
"...If your company is a leader in marketing, Mention is an essential tool, so I would recommend it to colleagues and companies, but if you are looking to do an online follow-up of what users say about your brand, Mention will really satisfy your needs, being one of the best tools available...." Peer review by Nadia G, Account Executive, Marketing and Advertising |
|
| engaging and following up |
4.73/5 ★ |
64+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5137 insights from peers and experts to help you assess how these Mention use cases fit your Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Monitoring is key for startups to grow. It’s important to know what our target customers think, do, and like. We also need to have more information about what our perfect customer needs, what they can’t find elsewhere, and what we can offer them. Testimonial By Juliette Hervé |
|
We have over 370 programs in more than 70 countries – many of them managed by our local teams, with the support of over 2,000 global volunteers. Testimonial By Nicolas Danicourt |
|
Now we can capture mentions from more sources and integrate them into one single platform. This is a great advantage for us in terms of data collection and team collaboration. Testimonial By Wen Ku |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Juliette Hervé Content Marketing Manager Spendesk |
Monitoring is key for startups to grow. It’s important to know what our target customers think, do, and like. We also need to have more information about what our perfect customer needs, what they can’t find elsewhere, and what we can offer them. Testimonial By Juliette Hervé |
|
Nicolas Danicourt Digital Manager Doctors of the World |
We have over 370 programs in more than 70 countries – many of them managed by our local teams, with the support of over 2,000 global volunteers. Testimonial By Nicolas Danicourt |
|
Wen Ku Associate Director, Integrated Marketing Communication Center BenQ |
Now we can capture mentions from more sources and integrate them into one single platform. This is a great advantage for us in terms of data collection and team collaboration. Testimonial By Wen Ku |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study EdelmanRead More |
|
Case Study LivestormRead More |
|
Case Study KIIROORead More |
Frequently Asked Questions(FAQ)
for Mention
What is Mention?
What is Mention used for?
What are the top features of Mention?
Who uses Mention?
What are Mention alternatives?
Where is Mention located?
Popular Business Setting
for Mention
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Mention to Improve digital and social presence and Acquire customers
Mention Alternatives
Peer and Expert Opinion on Features
for Mention
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (531) |
| Dashboard | Read Reviews (148) |
| Personalization | Read Reviews (69) |
| Live monitoring | Read Reviews (54) |
| SEO | Read Reviews (37) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (531) |
| Dashboard | Read Reviews (148) |
| Personalization | Read Reviews (69) |
| Live monitoring | Read Reviews (54) |
| SEO | Read Reviews (37) |
IT and Other Capabilities
for Mention
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (456) |
| Data Export | Read Reviews (204) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (456) |
| Data Export | Read Reviews (204) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (35) |
| Chat Support | Read Reviews (29) |
| Phone Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (277) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (35) |
| Chat Support | Read Reviews (29) |
| Phone Support | Read Reviews (25) |
| 24/7 Support | Read Reviews (277) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (307) |
| Custom Reports | Read Reviews (606) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (307) |
| Custom Reports | Read Reviews (606) |
Software Failure Risk Guidance
?for Mention
Overall Risk Meter
Top Failure Risks for Mention
Vendor Profile Details
HQ Location
16 PASSAGE JOUFFROY - 75009 PARIS - France
Employees
11-50
Social
Financials
M&A
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