cuspera logo CUSPERA

Mention

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(6180 Reviews, Testimonials & Expert Opinions)
(6180 Reviews, Testimonials & Expert Opinions)

Monitoring for digital agencies that need to know what's said about their clients, and provide a superior service

AI Powered
Get Fit Assessment

About Mention

Mention is a social media marketing suite that helps to gather your brand insights via social media monitoring and to publish relevant content. It is suited for brands looking to amplify brand awareness by monitoring and analyzing market and audience to create relevant social media content.

It offers monitoring and comprehensive analysis across social media sources to provide in-depth brand intelligence tailored to your marketing goals. Businesses can use this data to discover relevant insights and KPI’s to build social media presence. It measures the impact of your marketing and PR activities and provides relevant reports to share with your team, clients and management.

This suite features extensive monitoring of sources across the web such as social media, forums, blogs, news and review websites to analyze and measure your competition and industry so as to stay ahead of the game. This aids in understanding your brand perception online, audience insights and to improve and build your social media strategy around your key topics. It also allows to build, organize and schedule social media content publishing in a multi-channel editorial calendar.

Evaluating Mention for your Social Media Marketing need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 6180 insights from peers and experts who used Mention to help you determine how well it fits your Social Media Marketing needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Mention solves your Social Media Marketing needs.

Peer and Expert Opinions
for Mention

Goals

Improve digital and social presence and Build brand awareness are the most popular goals peers achieved using Mention .

Other goals:

  • Acquire customers
  • Improve brand engagement
  • Enhance customer relationships
  • Improve ROI
  • Increase sales & revenue
  • Establish thought leadership
  • Enter new markets internationally or locally
  • Grow market share
  • Launch new products
  • Manage risk
  • Scale best practices
  • Improve internal communications
  • Increase customer life time value
See all goals See less goals

Channels

It is the best suited for social media, user generated content, blogs, channels.

Other channels:

  • e-mail
  • website
  • Instagram
  • Twitter
  • video
  • Facebook
  • promotions
  • phone calls
  • LinkedIn
  • chat
  • omnichannel
  • offline
  • Slack
  • mobile
  • review sites
  • point of sale
  • on premises
  • games
  • coupons
  • trade shows
  • causes and charity
  • mass media
  • mobile app
  • television
  • Yelp
  • Tripadvisor
See all channels See less channels

Processes

Peers recommend social media management, communication management, engagement management, as the business processes that they have been most satisfied while using Mention .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Social media management With Social media

"...However, it is also a great tool for Customer Service or whoever is managing your Social Media accounts...."
Peer review by Mark Anderson, Digital Marketing Specialist - Team Lead, Select Blinds

monitoring social media

engaging on social media

scheduling post to social media

social media analytics

managing social media account

Communication management With Social media

"...Whenever someone does talk about your brand, Mention sends you an email so you can follow up...."
Peer review by Jenny M., Freelance Content Writer, Information Technology and Services

sending & publishing communications

tracking & monitoring communications

Engagement management With Social media

"...The "Influencer Score" is used to help me pick and choose who I want to engage with...."
Peer review by Sarah Nelson, Customer Service Manager, Staylisted

engaging and following up

+66 more business use cases

Our AI advisor, Wyz, harnessed 6180 insights from peers and experts to help you assess how these Mention use cases fit your Social Media Marketing needs.

Popular Business Setting
for Mention

Top Industries

  • Marketing and Advertising
  • Internet
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Mention to Improve digital and social presence and Build brand awareness

Verify if it works for you

Peer and Expert Opinion on Features
for Mention

  • Low
  • Medium
  • High

Alerts: popups & Notifications

Dashboard

Personalization

Live monitoring

IT and Other Capabilities
for Mention

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

Phone Support

24/7 Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Mention

Vendor Profile Details

Company Name Mention
Company Website https://mention.com/en/
Year Founded 2013
HQ Location 16 PASSAGE JOUFFROY - 75009 PARIS - France
Employees 11-50
Social
Financials M&A