Mention Overview

Mention excels in social media marketing by offering an all-in-one media monitoring software. It empowers businesses to listen to their audience effectively, ensuring that companies can respond promptly to customer feedback. The platform's capabilities extend to publishing engaging posts, enhancing brand visibility across various social media channels. Mention's unique feature set includes real-time alerts and comprehensive analytics, allowing businesses to make informed decisions without guesswork. This tool is essential for brands aiming to maintain a strong online presence and engage with their audience proactively.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Mention.

Other use cases:

  • Content Management
  • Public Relations
  • Campaign Management
  • Competitive Intelligence
  • Helpdesk Management
  • Collaboration
  • Social Media Marketing
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Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mention.

Other priorities:

  • Build Brand Awareness
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Improve ROI
  • Establish Thought Leadership
  • Increase Sales & Revenue
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Internal Communications
  • Scale Best Practices
  • Manage Risk
  • Increase Customer Life Time Value
  • Improve Efficiency
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Mention Use-Cases and Business Priorities: Customer Satisfaction Data

Mention works with different mediums / channels such as Social Media.

Mention's features include Alerts: Popups & Notifications, Dashboard, Personalization, etc. and Mention support capabilities include Email Support, Chat Support, Phone Support, etc. also Mention analytics capabilities include Analytics, and Custom Reports.

Reviews

"Now we can capture mentions from more sources and integrate them into one single platform. This is a great advantage for us in terms of data collection and team collaboration." - Wen Ku

Mention, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Monitoring and social media management is streamlined with this all-in-one tool. It allows brands to listen, publish, and respond to their audience effectively.

Popular Business Setting

for Mention

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Mention is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Mention Use Cases

What makes Mention ideal for Social Media Management?

What solutions does Mention provide for Communication Management?

What benefits does Mention offer for Engagement Management?

What makes Mention ideal for Content Management?

How can Mention enhance your Public Relations process?

64+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well Mention solved their Social Media Marketing needs. Cuspera uses 5137 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Mention testimonial

Wen Ku

Associate Director, Integrated Marketing Communication Center

BenQ

Now we can capture mentions from more sources and integrate them into one single platform. This is a great advantage for us in terms of data collection and team collaboration. Testimonial By Wen Ku
Mention testimonial

Nicolas Danicourt

Digital Manager

Doctors of the World

We have over 370 programs in more than 70 countries – many of them managed by our local teams, with the support of over 2,000 global volunteers. Testimonial By Nicolas Danicourt
Mention testimonial

Juliette Hervé

Content Marketing Manager

Spendesk

Monitoring is key for startups to grow. It’s important to know what our target customers think, do, and like. We also need to have more information about what our perfect customer needs, what they can’t find elsewhere, and what we can offer them. Testimonial By Juliette Hervé
CUSTOMERS TESTIMONIALS
Mention testimonial

Wen Ku

Associate Director, Integrated Marketing Communication Center

BenQ

Now we can capture mentions from more sources and integrate them into one single platform. This is a great advantage for us in terms of data collection and team collaboration. Testimonial By Wen Ku
Mention testimonial

Nicolas Danicourt

Digital Manager

Doctors of the World

We have over 370 programs in more than 70 countries – many of them managed by our local teams, with the support of over 2,000 global volunteers. Testimonial By Nicolas Danicourt
Mention testimonial

Juliette Hervé

Content Marketing Manager

Spendesk

Monitoring is key for startups to grow. It’s important to know what our target customers think, do, and like. We also need to have more information about what our perfect customer needs, what they can’t find elsewhere, and what we can offer them. Testimonial By Juliette Hervé

Case Studies

Non-Profit Organization Management

Case Study Covidliste

How Mention provides useful social insight to support France’s largest waiting list for Covid-19 vaccination

Marketing and Advertising

CASE STUDY MyWHYagency

Mention helps MyWHYagency, a marketing and communications agency, manage brand reputation and competitive analysis for their clients. MyWHYagency uses Mention for daily social listening, tracking bra...nd sentiment, and creating quick reports. The tool helps them win new clients by showing real-time insights from social media. MyWHYagency values Mention for its speed, ease of use, and cost-effectiveness.

Information Technology and Services

CASE STUDY Bodyguard.ai

Bodyguard.ai uses Mention to monitor their brand and manage online reputation. They faced challenges tracking their common brand name and needed better insights than Google Alerts. Mention helped the...m refine their research, discover positive messages, and find partnership opportunities. The platform supports their international growth by measuring media impact and identifying top influencers. Bodyguard.ai also unlocked co-marketing opportunities and improved crisis management with real-time social listening.

Construction

CASE STUDY K-LINE

Mention helps K-LINE, a leading French joinery manufacturer, protect its employer brand and manage its reputation. K-LINE used to rely on Google Alerts, which did not meet their needs. With Mention, ...they now monitor brand mentions, manage reseller communications, and quickly detect potential crises. The tool helps them ensure accurate information and respond to issues fast. K-LINE values Mention for improving brand image and supporting social media efforts.

Non-Profit Organization Management

Case Study Doctors of the World

How Doctors of the World Uses Mention for Reputation Management

Consumer Electronics

Case Study BenQ

How Mention helps BenQ collect customer insights

Video

Mention Tutorial - Quota Management as an Administrator

Video Thumbnail

Frequently Asked Questions(FAQ)

for Mention

What is Mention?

Mention is a social media marketing suite that helps to gather your brand insights via social media monitoring and to publish relevant content. It is suited for brands looking to amplify brand awareness by monitoring and analyzing market and audience to create relevant social media content.

It offers monitoring and comprehensive analysis across social media sources to provide in-depth brand intelligence tailored to your marketing goals. Businesses can use this data to discover relevant insights and KPI’s to build social media presence. It measures the impact of your marketing and PR activities and provides relevant reports to share with your team, clients and management.

This suite features extensive monitoring of sources across the web such as social media, forums, blogs, news and review websites to analyze and measure your competition and industry so as to stay ahead of the game. This aids in understanding your brand perception online, audience insights and to improve and build your social media strategy around your key topics. It also allows to build, organize and schedule social media content publishing in a multi-channel editorial calendar.

What is Mention used for?

Mention is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Mention?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Mention.

Who uses Mention?

Mention is used by Marketing And Advertising, Non-Profit Organization Management and Computer Software among other industries.

What are Mention alternatives?

Renderforest Video, Walls.Io, Statusbrew and Eclincher Social Media Management are popular alternatives for Mention.

Where is Mention located?

Mention is headquartered at 16 PASSAGE JOUFFROY - 75009 PARIS - France.
lightning

Peers used Mention for social media management and communication management

Mention Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.01/5 ★

Read Reviews (10)
Analytics

4.56/5 ★

Read Reviews (307)
Custom Reports

4.02/5 ★

Read Reviews (606)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.01/5 ★

Read Reviews (10)
Analytics

4.56/5 ★

Read Reviews (307)
Custom Reports

4.02/5 ★

Read Reviews (606)

Software Failure Risk Guidance

?

for Mention

Overall Risk Meter

Low Medium High

Top Failure Risks for Mention

Mention SAS News

Questions to Ask Your Social Media Listening Tool Provider

Knowing the right questions to ask when choosing a social media listening tool can make all the difference. You want a tool that monitors brand mentions and tracks competitors, keywords relevant to your industry, and consumer sentiments. The tools must also seamlessly integrate with other platforms you’re using. To help you in your decision-making process, … Continue reading Questions to Ask Your Social Media Listening Tool Provider

The post Questions to Ask Your Social Media Listening Tool Provider appeared first on Mention.

Mention SAS Profile

Company Name

Mention SAS

Company Website

https://mention.com/en/

Year Founded

2013

HQ Location

16 PASSAGE JOUFFROY - 75009 PARIS - France

Employees

11-50

Social

Financials

M&A