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SmartSurvey vs Voxco: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SmartSurvey vs. Voxco is based on a specific set of business needs and context. The comparison uses 4273 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SmartSurvey and Voxco

SmartSurvey, Voxco, Alchemer Enterprise Feedback Management Platform, Sogolytics, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SmartSurvey covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Communication Management with Social Media, etc.

Voxco focuses on Market Research with Phone Calls, Engaging Conversational Surveys, Helpdesk Management with Phone Calls, Collecting Feedback, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SmartSurvey

Focus area

SmartSurvey is better than Voxco for

Software Failure Risk

  • low

logo Voxco

Focus area

Voxco is better than SmartSurvey for

Software Failure Risk

  • medium

About

Feedback Management Tool to create online surveys and forms

Survey Software & Online Tools for Data Collection

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

62

27

Total Goals
(we found evidences for)

14

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics

engaging on social media

scheduling post to social media


communication management

sending & publishing communications

tracking & monitoring communications




contact list management


helpdesk management




content management


workflow management


competitive intelligence


knowledge management


loyalty management

customise loyalty program

identify target customers


sales document management

proposal & quote management


training & onboarding


rating and review management


generation of new leads


motivation management





lead qualification



social media marketing


performance management


trade show marketing


products & pricelist management


category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Build brand awareness

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Improve stakeholder relations

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • See 11 more
  • Grow market share

  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • social media

  • offline

  • trade shows

  • e-mail

  • website

  • See 4 more
  • phone calls

  • mobile

  • social media

  • offline

  • trade shows

  • e-mail

  • website

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting