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Compare SmartSurvey vs SurveyLegend

Failure Risk Guidance Security Report ?

Failure Risk for SmartSurvey low Failure Risk for SurveyLegend medium
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Comparison Summary

For SmartSurvey vs SurveyLegend comparison, Our AI algorithm looked at 6634 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using SmartSurvey and SurveyLegend to solve their respective business needs.

Pros and cons of SmartSurvey and SurveyLegend

SmartSurvey is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys where as SurveyLegend is focused towards Collecting Feedback and Engaging Conversational Surveys .

Both SmartSurvey and SurveyLegend are Customer Feedback Management software, peers recommend SmartSurvey for Measuring CSAT and Collecting feedback where as SurveyLegend is more known for Engaging conversational surveys .

logo SmartSurvey

Focus area

SmartSurvey is better than SurveyLegend for

Software Failure Risk

  • low

logo SurveyLegend

Focus area

SurveyLegend is better than SmartSurvey for

Software Failure Risk

  • medium

About

Feedback Management Tool to create online surveys and forms

Survey App to create mobile-friendly surveys with ease

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

62

39

Total Goals
(we found evidences for)

14

8

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (317)

Read Reviews (77)

measuring customer satisfaction

Read Reviews (77)

Read Reviews (6)

measuring net promoter score

Read Reviews (56)

Read Reviews (5)

engagement management

Read Reviews (129)

Read Reviews (50)

engaging and following up

Read Reviews (115)

Read Reviews (43)

social media management

Read Reviews (59)

Read Reviews (34)

social media analytics

Read Reviews (21)

Read Reviews (10)

engaging on social media

Read Reviews (20)

Read Reviews (7)

scheduling post to social media

Read Reviews (16)

Read Reviews (14)

communication management

Read Reviews (44)

Read Reviews (5)

sending & publishing communications

Read Reviews (39)

Read Reviews (5)

tracking & monitoring communications

Read Reviews (3)

Read Reviews (0)

market research

Read Reviews (37)

Read Reviews (28)

white labeling

Read Reviews (28)

Read Reviews (4)

contact list management

Read Reviews (26)

Read Reviews (1)

helpdesk management

Read Reviews (26)

Read Reviews (0)

content management

Read Reviews (11)

Read Reviews (12)

content sharing

Read Reviews (11)

Read Reviews (9)

workflow management

Read Reviews (9)

Read Reviews (1)

competitive intelligence

Read Reviews (8)

Read Reviews (0)

knowledge management

Read Reviews (8)

Read Reviews (1)

loyalty management

Read Reviews (7)

Read Reviews (0)

customise loyalty program

Read Reviews (5)

Read Reviews (0)

sales document management

Read Reviews (7)

Read Reviews (2)

proposal & quote management

Read Reviews (3)

Read Reviews (2)

training & onboarding

Read Reviews (7)

Read Reviews (2)

rating and review management

Read Reviews (5)

Read Reviews (1)

generation of new leads

Read Reviews (5)

Read Reviews (1)

motivation management

Read Reviews (4)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Build brand awareness

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Improve stakeholder relations

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • See 11 more

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • website

  • e-mail

  • social media

  • offline

  • mobile

  • promotions

  • on premises

  • Facebook

  • Twitter

  • LinkedIn

  • Pinterest

  • point of sale

  • trade shows

  • See 10 more

  • website

  • e-mail

  • social media

  • offline

  • mobile

  • promotions

  • on premises

  • Facebook

  • Twitter

  • LinkedIn

  • Pinterest

  • point of sale

  • trade shows

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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high

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting