BUSINESS USE CASES	RATINGS	CUSTOMER AND EXPERT EXPERIENCES
Engaging Conversational Surveys	4.86/5 ★ Read Reviews (36)	"...The teams were able to conduct research on key differentiator and the ability to append data quality and engagement across all multiple, reliable data sources into one It was important to the agency to be able to device types. ..." Case Study Media Agency
engaging and following up	4.86/5 ★ Read Reviews (34)	"...The teams were able to conduct research on key differentiator and the ability to append data quality and engagement across all multiple, reliable data sources into one It was important to the agency to be able to device types. ..." Case Study Media Agency
Collecting Feedback with Social Media	4.92/5 ★ Read Reviews (27)	"...Test concepts with your audience and adjust your strategy based on immediate feedback from your customers. ..." Consumer insights qualitative solutions
Measuring CSAT	4.67/5 ★ Read Reviews (8)	"...We can improve our business performance after we do customer satisfaction and feedback reports...." Peer review by User
measuring net promoter score	3.84/5 ★ Read Reviews (2)	"...Net Promoter...." Evaluate opportunities & segment your market
Social Media Analytics	4.88/5 ★ Read Reviews (21)	"...Data is available immediately, with the ability to access field reports and analyze data while surveys are still in-field. ..." Instant and actionable consumer insights reports

CUSTOMERS	TESTIMONIALS
Relish	It feels like the (Toluna) team goes above and beyond to deliver projects on time, they understand the importance of deadlines and their importance to clients. Testimonial By Relish
Pukka	Working with Toluna allowed us to quickly collect valuable consumer insight to direct our new product development and better ensure commercial success. The real-time reporting and infoboard were real standouts. Testimonial By Pukka
hp	The team at Toluna Singapore have become our go-to agency for fast turn research. Thanks to what this team can deliver, we can run global studies within a few days. I've never seen an agency work so hard to deliver (and I've worked with numerous great agencies). Equally important to me, they have e...xcellent attention to detail to ensure accuracy in everything we do and share. I trust them a lot and see them as an extension of my global team. Testimonial By hp

COMPANY	CASE STUDIES
Royal Mail	Case Study Royal Mail Royal Mail approached Marketing Communications agency, Brass, to develop a new way to interact with customers. An online community was created to access direct customer feedback. Read More
Sony	Case Study Sony When launching a new product, Sony needed to ensure that post-launch, the company could understand customer use, and address any pain points encountered. Read More
Pukka-Pies	Case Study Pukka-Pies Pukka-Pies wanted to expand its market by offering products that would appeal to a new customer segment. Toluna enabled the speed and quality needed to make the important “go / no go” decision. Read More

	Use Cases	Engaging Conversational Surveys , Collecting Feedback , Social Media Analytics
	Medium	Social Media
	Features	Embedded Survey Forms, Dashboard, Survey Themes Library
	Business Priorities	Build Brand Awareness, Improve Customer Satisfaction, Grow Market Share
	Industries	Marketing And Advertising, Computer Software, Consumer Goods

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	4.49/5 ★ Read Reviews (81)
Data Export	4.11/5 ★ Read Reviews (31)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Analytics	4.45/5 ★ Read Reviews (130)
Custom Reports	4.23/5 ★ Read Reviews (163)

Toluna Start: Reviews, Testimonials and Expert Opinions

End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research