cuspera logo CUSPERA

Compare Shopify Plus vs Salesforce B2C Commerce

Comparison Summary

For Shopify Plus vs Salesforce B2C Commerce comparison, Our AI algorithm looked at 2397 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Shopify Plus and Salesforce B2C Commerce to solve their respective business needs.

Pros and cons of Shopify Plus and Salesforce B2C Commerce

Shopify Plus is more suited to businesses that require Helpdesk Management with Offline and Social Media Management with Promotions where as Salesforce B2C Commerce is focused towards Engagement Management with Website and Advertisement with Promotions .

logo Shopify Plus

Focus area

Software Failure Risk

  • low

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

About

Shopify Plus: Enterprise Commerce Platform

B2C eCommerce - Salesforce.com

Age

2004

1999

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

74

62

Total Goals
(we found evidences for)

18

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications


products & pricelist management



content management

content publishing



engagement management

engaging and following up



training & onboarding


rating and review management


promotion management



loyalty management


sales document management

contract management

proposal & quote management



campaign management



lifetime value management


referral management



competitive intelligence




compliance & governance


contact list management


generation of new leads


workflow management



category management


international marketing



knowledge management





Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Build brand awareness

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • Scale best practices

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Increase customer life time value

  • Improve internal communications

  • Establish thought leadership

  • Improve brand engagement

  • Manage risk

  • Improve navigation

  • See 15 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more
  • e-mail

  • promotions

  • website

  • offline

  • mobile

  • support groups

  • social media

  • point of sale

  • phone calls

  • coupons

  • omnichannel

  • on premises

  • mobile app

  • display advertisement

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting