Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
-
Improve efficiency
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
-
Improve brand engagement
-
Improve stakeholder relations
-
Launch new products
-
Establish thought leadership
-
Improve internal communications
-
Build brand awareness
-
Manage risk
- See 13 more
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve ROI
-
Improve stakeholder relations
-
Scale best practices
-
Grow market share
-
Build brand awareness
-
Manage risk
-
Enter new markets internationally or locally
-
Improve internal communications
-
Launch new products
-
Increase customer life time value
- See 10 more
Top Channels
Channels Used
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e-mail
-
phone calls
-
website
-
offline
-
point of sale
-
social media
-
promotions
-
trade shows
-
support groups
-
video
-
on premises
-
mobile
-
events
-
Twitter
-
Facebook
-
mass media
-
text SMS
-
user generated content
-
blogs
-
radio
-
LinkedIn
-
mobile app
-
channel partners
-
omnichannel
-
print media
-
newspaper
-
out of home
-
brochure
-
newsletter
- See 26 more
-
e-mail
-
phone calls
-
website
-
offline
-
point of sale
-
social media
-
promotions
-
trade shows
-
support groups
-
video
-
on premises
-
mobile
-
events
-
Twitter
-
Facebook
-
mass media
-
text SMS
-
user generated content
-
blogs
-
radio
-
LinkedIn
-
mobile app
-
channel partners
-
omnichannel
-
print media
-
newspaper
-
out of home
-
brochure
-
newsletter
- See 26 more
