Overview: Salesforce Sales Cloud and Scratchpad as CRM Category solutions.
Salesforce Sales Cloud and Scratchpad both serve the CRM category, yet they cater to different business needs. Salesforce Sales Cloud is ideal for enterprises focused on robust data integration, sales tracking, and customer management, while Scratchpad is tailored for businesses needing streamlined forecasting and pipeline management. Large organizations may prefer Salesforce's extensive support and feature set, whereas smaller teams could find Scratchpad's straightforward capabilities more aligned with their needs.
Salesforce Sales Cloud: Salesforce-Sales-Cloud maximizes sales efficiency through advanced automation, data, and AI-powered intelligence. The right sales software and solutions enhance productivity and insights.
Scratchpad: Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.
Salesforce Sales Cloud and Scratchpad: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Salesforce Sales Cloud excels at managing contacts, engagements, and sales workflows with extensive tracking features. read more →
Scratchpad focuses on forecasting and pipeline management, tailoring its use for effective sales planning. read more →
Business Goals
Salesforce Sales Cloud facilitates enhancing customer relationships, acquiring new customers, and increasing sales revenue. read more →
Scratchpad helps users scale best practices, launch new products, and improve their ROI. read more →
Core Features
Salesforce Sales Cloud offers comprehensive analytics, robust data import/export capabilities, and powerful custom report generation. read more →
Scratchpad provides straightforward training and onboarding, along with essential data import/export and custom reporting tools. read more →
Vendor Support
Salesforce Sales Cloud backs users with strong 24/7 support through multiple channels including email and phone. read more →
Scratchpad offers basic 24/7 support but emphasizes training and onboarding to ease user adoption. read more →
Segments and Industries
Salesforce Sales Cloud is popular among large enterprises and spans industries like IT and education. read more →
Scratchpad serves mostly enterprises and large businesses in software and financial services. read more →
Operational Alignment
Salesforce Sales Cloud integrates seamlessly into sophisticated workflows, meeting the needs of large-scale operations. read more →
Scratchpad fits well into simpler workflows, making it suitable for teams focusing on streamlined process management. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Salesforce Sales Cloud in Action: Unique Use Cases
How does Salesforce Sales Cloud facilitate Contact List Management?
How can Salesforce Sales Cloud optimize your Engagement Management Workflow?
How can Salesforce Sales Cloud optimize your Lead Tracking Workflow?
What Are the key features of Salesforce Sales Cloud for Communication Management?
Scratchpad in Action: Unique Use Cases
What benefits does Scratchpad offer for Forecasting?
What benefits does Scratchpad offer for Workflow Management?
Why is Scratchpad the best choice for Pipeline Management?
What makes Scratchpad ideal for Training & Onboarding?
News
Latest Salesforce Sales Cloud News
Salesforce Unveils Life Sciences Partner Network to Accelerate Digital Labor and Data Programs
Salesforce has launched the Life Sciences Partner Network, aiming to accelerate digital labor and data initiatives for pharmaceutical and biotech companies by connecting them with specialized partners and solutions within its ecosystem.
