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Compare Salesforce Engage vs Ebsta

Comparison Summary

For Salesforce Engage vs Ebsta comparison, Our AI algorithm looked at 2317 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Engage and Ebsta to solve their respective business needs.

Pros and cons of Salesforce Engage and Ebsta

Salesforce Engage is more suited to businesses that require Engagement Management with E-Mail and Communication Management with E-Mail where as Ebsta is focused towards Engagement Management with E-Mail and Communication Management with E-Mail .

logo Salesforce Engage

Focus area

Software Failure Risk

  • medium

logo Ebsta

Focus area

Ebsta is better than Salesforce Engage for

Software Failure Risk

  • low

About

Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

A Revenue Intelligence Platform providing sales teams the insights needed to improve forecasting accuracy, identify pipeline at risk and increase customer engagement

Age

1999

2012

Financials

IPO

Private

Business Need

Total Processes
(we found evidences for)

52

57

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

proposal & quote management

contract management



contact list management


social media management

social media analytics



campaign management

campaign analytics


account management


products & pricelist management


pipeline management



workflow management


generation of new leads


conversion management


customer feedback management

measuring customer satisfaction


content management



knowledge management


training & onboarding


trade show marketing


meeting management


sales call management

meeting management


business development




competitive intelligence


identify target customers


loyalty management

identify target customers


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve navigation

  • Improve digital and social presence

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Improve brand engagement

  • See 7 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Increase customer life time value

  • Launch new products

  • Improve brand engagement

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • phone calls

  • LinkedIn

  • offline

  • trade shows

  • user generated content

  • blogs

  • mobile

  • games

  • video

  • website

  • events

  • See 10 more
  • e-mail

  • social media

  • phone calls

  • LinkedIn

  • offline

  • trade shows

  • user generated content

  • blogs

  • mobile

  • games

  • video

  • website

  • events

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting