Comparison Summary
This comparison report of Salesforce Engage vs. Dialshree is based on a specific set of business needs and context. The comparison uses 2147 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Engage and Dialshree
Salesforce Engage, Dialshree, Ebsta, Mailsuite (formerly Mailtrack), etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Engage covers Engagement Management with E-Mail, Communication Management with E-Mail, Sales Document Management, Contact List Management with Phone Calls, etc.
Dialshree focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Touchpoint Management with Omnichannel, etc.
"That is when we looked for an external solution, and Salesforce emerged as the clear market leader. Its ecosystem of solutions was attractive to a company focused on future growth. " - Jitendra Kumar
"It's been pleasure working with you on relatively new technology for us, the Call Management software ! Also, I am pleased to get it integrated with very less hiccups. The USP to me is customized reports, prompt response, through study of customer's... requirement before giving quote and precise estimate of time. Due to all these, the time in redoing things gets minimize and customer gets precise solution. By having this customized solution, we were able to track down to evaluate and identify the correct campaign medium for us, the most efficient employee in terms of answering the calls, following up with customers and could also analyse and identify the employee who is tech savvy. We had and may also have challenges and problems, but to have the attitude to get over it is important. Quick solution of problems and new requirement makes it quite easy for us to do business with you. I wish you all very best. " - Dhaval Rao
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Sales Engagement tool to communicate effectively with the customers and understand prospect interactions
Best Sales Engagement Platform to run inbound, outbound and blended call center campaigns
Age
1999
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
52
47
Total Goals
(we found evidences for)
10
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve navigation
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Improve digital and social presence
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Improve internal communications
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Enter new markets internationally or locally
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Launch new products
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Improve brand engagement
- See 7 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Improve efficiency
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Grow market share
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Improve ROI
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Enter new markets internationally or locally
- See 5 more
Top Channels
Channels Used
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phone calls
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e-mail
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mobile
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offline
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text SMS
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point of sale
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omnichannel
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chat
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mobile app
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Skype
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website
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channel partners
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trade shows
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events
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on premises
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user generated content
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blogs
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Whatsapp
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social media
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Facebook
- See 17 more
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phone calls
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e-mail
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mobile
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offline
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text SMS
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point of sale
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omnichannel
-
chat
-
mobile app
-
Skype
-
website
-
channel partners
-
trade shows
-
events
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on premises
-
user generated content
-
blogs
-
Whatsapp
-
social media
-
Facebook
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
