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Compare Salesforce B2C Commerce vs Adobe Commerce

Comparison Summary

For Salesforce B2C Commerce vs Adobe Commerce comparison, Our AI algorithm looked at 1869 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce B2C Commerce and Adobe Commerce to solve their respective business needs.

Pros and cons of Salesforce B2C Commerce and Adobe Commerce

Salesforce B2C Commerce is more suited to businesses that require Engagement Management with Website and Advertisement with Promotions where as Adobe Commerce is focused towards Products & Pricelist Management with Offline and Order Management with Offline .

logo Salesforce B2C Commerce

Focus area

Software Failure Risk

  • low

logo Adobe Commerce

Focus area

Software Failure Risk

  • medium

About

B2C eCommerce - Salesforce.com

Create engaging, shopping experiences with next-generation technology and global partner ecosystem

Age

1999

1982

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

62

45

Total Goals
(we found evidences for)

11

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management



communication management

tracking & monitoring communications

sending & publishing communications



helpdesk management


sales document management

proposal & quote management

contract management


workflow management


social media management

social media analytics


content management


generation of new leads


competitive intelligence



products & pricelist management




promotion management


international marketing


loyalty management

identify target customers


knowledge management


rating and review management




training & onboarding


category management



bundling of products



billing and invoice management



community building


advocacy management


discount management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • Improve internal communications

  • Improve ROI

  • Improve efficiency

  • See 8 more
  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • See 8 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • Amazon

  • mobile

  • user generated content

  • blogs

  • Facebook

  • on premises

  • See 11 more
  • offline

  • point of sale

  • promotions

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • Amazon

  • mobile

  • user generated content

  • blogs

  • Facebook

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting