RingCentral Video and ezTalks both excel in the Webinar and Conferencing category, yet cater to different needs. RingCentral Video is favored by large enterprises looking for comprehensive communication solutions, including strong data management and 24/7 support. ezTalks appeals to those needing robust video capabilities for engaging attendees and customizable branding, with a focus on smaller enterprises and the tech industry.
RingCentral Video: RingCentral offers free online video meetings and team messaging in one app to boost team collaboration. Free video conferencing can be given to teams today.
ezTalks: Eztalks is an all-in-one platform for sending SMS messages, making calls, and sending/receiving faxes globally. Businesses can efficiently manage communication needs through this service.
| RingCentral Video | ezTalks | |
|---|---|---|
| Key Capabilities Supported | RingCentral Video facilitates robust collaboration, communication management, and content sharing for effective team work. → | ezTalks emphasizes collaboration and attendee engagement, making it ideal for interactive sessions. → |
| Business Goals | RingCentral Video helps improve internal communications and efficiency, catering to companies aiming to enhance their digital presence. → | ezTalks supports goals such as attracting attendees and launching new products, appealing to those focusing on audience reach. → |
| Core Features | RingCentral Video offers strong integration capabilities and custom reports, catering to detailed data needs. → | ezTalks provides customizable branding and analytics, focusing on simplicity for growing businesses. → |
| Vendor Support | RingCentral Video offers comprehensive 24/7 support and multiple communication channels for customer convenience. → | ezTalks provides essential support through chat and phone, accommodating basic user interactions. → |
| Segments and Industries | RingCentral Video is predominantly used by large enterprises and the healthcare industry, indicating its capability to handle complex environments. → | ezTalks is popular among IT and smaller tech firms, suited for industries requiring flexible collaboration. → |
| Operational Alignment | RingCentral Video integrates easily into operations with scalable solutions for complex organizational needs. → | ezTalks fits well in small-scale settings thanks to its straightforward set up and usability. → |
RingCentral Video and ezTalks: Best activities based on customer satisfaction
Most deployed common Activities for RingCentral Video and ezTalks
How does RingCentral Video and ezTalks address your Collaboration Challenges?
"...I recommend Glip for being a very efficient tool in the communicational field, its wonderful instant messaging feature allows me to have a better control and monitoring of the different activities and ideas provided by my team, with Glip I can create reports, events, meetings, perform Video conferencing, file sharing all this in real time...." Peer review by Emma B, Account Executive, Marketing and Advertising
"...Actually, I think screen sharing is the best part of this application, like we can share a whiteboard or screen to even more then one people and can have side to side chat with presentation...." Peer review by muhiminul i, Executive
Why is RingCentral Video and ezTalks the best choice for Communication Management?
"...If you are looking for an instant messaging communication tool, Glip is the best...." Peer review by Emma B, Account Executive, Marketing and Advertising
"...I consider it an excellent tool for teamwork, I can connect with my computer, share screen and thus make meetings, which allows us to improve teamwork, also is very easy to use and integrate with other tools that I use, has a very intuitive interface, what I consider best of Eztalk is how much it improves teamwork, because you can connect with your team at all times and thus maintain excellent communication, always managing to finish projects on time and with the best quality...." Peer review by miguel b, Desarrollador web
What solutions does RingCentral Video and ezTalks provide for Attendee Engagement?
"...I like the persistence of the employees following up to make sure client is satisfied and it is acceptable to close a ticket...." Peer review by Maria Kochevar
"...It gives us a good platform to hold meetings and better follow up with the sales trend...." Peer review by Riley R, Sales Associate
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| RingCentral Video | ezTalks | |
|---|---|---|
| Peer score | 4.4 | 4.3 |
| Peer insights | 1608 | 872 |
| Top industries |
Hospital & Health Care 25.0%
Marketing And Advertising 13.0%
Consumer Services 10.0%
|
Information Technology And Services 20.0%
Medical Practice 14.0%
Computer Software 9.0%
|
| SMB and Mid-Market | 68.0% | 95.0% |
| Enterprise | 32.0% | 5.0% |
Integrations
Ecosystem partners each product commonly connects with.
RingCentral Video
News
Latest RingCentral Video news
RingCentral Sees AI Driving Upsell, Growth and Stronger Customer Retention
RingCentral is enhancing its AI-driven customer engagement strategy through a partnership with NiCE. The collaboration involves RingCentral selling NiCE's CXone product and NiCE selling RingCentral's RingEX offering, aiming to provide integrated UCaaS and contact-center-as-a-service solutions. This strategic move targets enterprise customers, leveraging AI to drive upsell opportunities and improve customer retention.