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Compare ReviewTrackers vs Chatmeter Platform

Comparison Summary

For ReviewTrackers vs Chatmeter Platform comparison, Our AI algorithm looked at 3640 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ReviewTrackers and Chatmeter Platform to solve their respective business needs.

Pros and cons of ReviewTrackers and Chatmeter Platform

ReviewTrackers is more suited to businesses that require Rating And Review Management and Customer Feedback Management where as Chatmeter Platform is focused towards Rating And Review Management and Reputation Management with Offline .

Both ReviewTrackers and Chatmeter Platform are Reviews and Reputation software, peers recommend ReviewTrackers for social media management and communication management where as Chatmeter Platform is more known for competitive intelligence and engagement management .

logo ReviewTrackers

Focus area

ReviewTrackers is better than Chatmeter Platform for

Software Failure Risk

  • medium

logo Chatmeter Platform

Focus area

Chatmeter Platform is better than ReviewTrackers for

Software Failure Risk

  • medium

About

ReviewTrackers | Measure the Customer Experience

Local listing, review, and social media management for the multi-location brand and agency

Age

2012

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

52

57

Total Goals
(we found evidences for)

8

13

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring customer satisfaction

measuring net promoter score


reputation management


social media management

social media analytics

engaging on social media

monitoring social media

scheduling post to social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


sales review & feedback


workflow management


generation of new leads


loyalty management

customise loyalty program


helpdesk management


contact list management



competitive intelligence




sales document management

contract management


campaign management


social media marketing


lifetime value management



products & pricelist management



follower management


content management

content publishing


touchpoint management



training & onboarding


conversion management


knowledge management


performance management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • See 5 more
  • Acquire customers

  • Improve digital and social presence

  • Build brand awareness

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve visibility

  • Improve consistency

  • Increase customer life time value

  • Grow market share

  • See 10 more

Top Channels

Channels Used

  • social media

  • offline

  • on premises

  • Facebook

  • e-mail

  • website

  • review sites

  • promotions

  • Yelp

  • phone calls

  • Instagram

  • point of sale

  • Twitter

  • LinkedIn

  • user generated content

  • blogs

  • channel partners

  • video

  • mobile

  • mobile app

  • See 17 more
  • social media

  • offline

  • on premises

  • Facebook

  • e-mail

  • website

  • review sites

  • promotions

  • Yelp

  • phone calls

  • Instagram

  • point of sale

  • Twitter

  • LinkedIn

  • user generated content

  • blogs

  • channel partners

  • video

  • mobile

  • mobile app

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting