CUSPERA

Simplify360

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(469 Reviews)

Simplify360: Experience and build cross channel relationships and delight customers

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About Simplify360

Simplify360 is a SaaS-based social media analytics platform intended to gain insights through data and analytics. It helps brands achieve RoI and cost savings with an omnichannel digital experience. With in-built efficiency improvement and AI enablers, it has become a whole lot easier for brands to provide superior CX.

Simplify360 uses an AI-driven conversation cloud, digital media command center, and real-time dashboards, thereby enabling brands and enterprises to enhance their digital customer experience. It offers a unified view of customer engagement across social media and a 360-degree view of customers through deep integration with Enterprise CRM.

Simplify360 features include digital customer service, instant messengers, conversation cloud, review management, review tracking, text analysis, social listening, social bots, and campaign and publishing.

Peer and Expert Reviews
for Simplify360

Goals

Scale best practices and Improve digital and social presence are the most popular goals peers achieved using Simplify360 .

Channels

It is the best suited for social media, omnichannel, e-mail, channels.

Other channels:

  • chat
  • Twitter
  • Facebook
See all channels See less channels

Processes

Peers recommend social media management, engagement management, communication management, as the business processes that they have been most satisfied while using Simplify360 .

Read Reviews of Business Process for Simplify360

Social media management With Social media

Social media analytics With Social media

Monitoring social media With Social media

Engaging on social media With Social media

Engagement management With Social media and Twitter and Facebook

Engaging and following up With Social media

Communication management With Social media

Tracking & monitoring communications With Social media

Sending & publishing communications With Social media

Workflow management With E mail and Chat

Reputation management

Market research

Influencer marketing With Social media

Competitive intelligence With Social media

Campaign management

Generation of new leads

Social media marketing With Social media

See allless Activities

Popular Business Setting
for Simplify360

Top Industries

  • Marketing and Advertising
  • Information Services
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Simplify360 to Scale best practices and Improve digital and social presence

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IT and Other Capabilities
for Simplify360

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Email Support

Chat Support

24/7 Support

Phone Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for Simplify360

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First 5 Reports are Free

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Vendor Profile Details

Company Name Simplify360
Company Website https://simplify360.com/
Year Founded 2009
HQ Location 1130 Capital PKWY Carrollton, TX 75006
Employees 11-50
Social
Financials Private