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Compare ResponseTap vs Delacon Call Tracking

Comparison Summary

For ResponseTap vs Delacon Call Tracking comparison, Our AI algorithm looked at 1719 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ResponseTap and Delacon Call Tracking to solve their respective business needs.

Pros and cons of ResponseTap and Delacon Call Tracking

ResponseTap is more suited to businesses that require Communication Management with Phone Calls and Sales Call Management with Phone Calls where as Delacon Call Tracking is focused towards Communication Management with Phone Calls and Sales Call Management with Phone Calls .

Both ResponseTap and Delacon Call Tracking are Other Demand Generation software, peers recommend ResponseTap for communication management and tracking & monitoring communications where as Delacon Call Tracking is more known for call transcription .

logo ResponseTap

Focus area

ResponseTap is better than Delacon Call Tracking for

Software Failure Risk

  • low

logo Delacon Call Tracking

Focus area

Delacon Call Tracking is better than ResponseTap for

Software Failure Risk

  • low

About

ResponseTap: Call Tracking Software | Intelligent Call Tracking

Delacon | Industry Leaders in Call Tracking and Analytics

Age

2008

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

39

41

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications


sales call management


campaign management

campaign monitoring

campaign analytics



generation of new leads



engagement management

engaging and following up


social media management

social media analytics



helpdesk management



sales document management




training & onboarding


contact list management


workflow management


competitive intelligence





relationship management



revenue cycle management


Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • See 4 more
  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve stakeholder relations

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • website

  • offline

  • mobile

  • point of sale

  • display advertisement

  • Doubleclick

  • promotions

  • video

  • social media

  • e-mail

  • text SMS

  • Facebook

  • See 10 more
  • phone calls

  • website

  • offline

  • mobile

  • point of sale

  • display advertisement

  • Doubleclick

  • promotions

  • video

  • social media

  • e-mail

  • text SMS

  • Facebook

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting