cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare Re:amaze vs NABD

Failure Risk Guidance Security Report ?

Failure Risk for Re:amaze low Failure Risk for NABD low
Know More

Comparison Summary

For Re:amaze vs NABD comparison, Our AI algorithm looked at 2470 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Re:amaze and NABD to solve their respective business needs.

Pros and cons of Re:amaze and NABD

Re:amaze is more suited to businesses that require Customer Feedback Management with Social Media and Engagement Management with Chat where as NABD is focused towards Helpdesk Management with Phone Calls and Knowledge Management .

Both Re:amaze and NABD are Help Desk software, peers recommend Re:amaze for customer feedback management and collaboration where as NABD is more known for customer case management .

logo Re:amaze

Focus area

Re:amaze is better than NABD for

Software Failure Risk

  • low

logo NABD

Focus area

NABD is better than Re:amaze for

Software Failure Risk

  • low

About

Re:amaze - Customer service, live chat, and helpdesk ...

Multi-Channel Customer Support Software and Help Desk ...

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

27

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (154)

Read Reviews (19)

measuring customer satisfaction

Read Reviews (77)

Read Reviews (12)

engagement management

Read Reviews (125)

Read Reviews (56)

engaging and following up

Read Reviews (75)

Read Reviews (52)

workflow management

Read Reviews (70)

Read Reviews (44)

helpdesk management

Read Reviews (60)

Read Reviews (107)

collaboration

Read Reviews (41)

Read Reviews (9)

communication management

Read Reviews (29)

Read Reviews (13)

tracking & monitoring communications

Read Reviews (13)

Read Reviews (0)

sending & publishing communications

Read Reviews (11)

Read Reviews (12)

contact list management

Read Reviews (24)

Read Reviews (42)

creating contact list

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (24)

Read Reviews (57)

social media management

Read Reviews (15)

Read Reviews (14)

monitoring social media

Read Reviews (5)

Read Reviews (0)

managing social media account

Read Reviews (3)

Read Reviews (0)

social media analytics

Read Reviews (2)

Read Reviews (10)

sales call management

Read Reviews (11)

Read Reviews (0)

training & onboarding

Read Reviews (10)

Read Reviews (0)

conversion management

Read Reviews (6)

Read Reviews (0)

lifetime value management

Read Reviews (4)

Read Reviews (2)

touchpoint management

Read Reviews (3)

Read Reviews (0)

channel management

Read Reviews (3)

Read Reviews (0)

loyalty management

Read Reviews (3)

Read Reviews (0)

identify target customers

Read Reviews (3)

Read Reviews (0)

sales review & feedback

Read Reviews (2)

Read Reviews (1)

content management

Read Reviews (2)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (36)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Launch new products

  • Improve digital and social presence

  • See 3 more

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • Grow market share

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • Twitter

  • mobile

  • phone calls

  • Facebook

  • chat

  • mobile app

  • text SMS

  • website

  • user generated content

  • blogs

  • Facebook page

  • See 10 more

  • social media

  • e-mail

  • Twitter

  • mobile

  • phone calls

  • Facebook

  • chat

  • mobile app

  • text SMS

  • website

  • user generated content

  • blogs

  • Facebook page

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting