Overview: QuickTapSurvey and Voxco as Customer Feedback Management Category solutions.
QuickTapSurvey is excellent for trade show marketers and enterprises looking for robust offline data collection, featuring strong integration and security. On the other hand, Voxco is suited for research-focused industries, excelling in market surveys, with strong analytics and brand engagement capabilities. Both products offer comprehensive 24/7 and chat support, making them versatile choices for various business environments.
QuickTapSurvey: QuickTapSurvey is the #1 rated offline survey app for data collection using iPads, iPhones, and Android devices. It captures data even without an internet connection.
Voxco: Voxco's actionable insights platform helps deliver exceptional CX and drive customer loyalty. Growth is maximized by leveraging gathered and measured data.
QuickTapSurvey and Voxco: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
QuickTapSurvey facilitates trade show marketing and collecting feedback through highly engaging surveys and lead generation. read more →
Voxco supports market research and engaging conversational surveys, along with helpdesk management and trade show marketing. read more →
Business Goals
QuickTapSurvey helps improve customer satisfaction, acquire customers, and increase revenue through effective surveys. read more →
Voxco aims to grow market share and improve brand engagement while enhancing customer satisfaction. read more →
Core Features
QuickTapSurvey offers custom reports, data export, integration, and strong security features, meeting enterprise and large business needs. read more →
Voxco provides analytics, custom reports, and data import, focusing on market research and survey customization. read more →
Vendor Support
QuickTapSurvey offers 24/7 and chat support, along with emails and calls, ensuring extensive customer service options. read more →
Voxco provides 24/7 support with chat and phone options, suiting businesses requiring round-the-clock assistance. read more →
Segments and Industries
QuickTapSurvey caters predominantly to enterprise and large businesses across various sectors like telecommunications. read more →
Voxco is widely used by large enterprises and research institutions, including technology and educational industries. read more →
Operational Alignment
QuickTapSurvey fits seamlessly into operations needing offline data collection, especially at trade shows. read more →
Voxco fits well in environments prioritizing market research tasks and engaging surveys, with efficient support systems. read more →
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High