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Compare Qualtrics Connect vs BrandMentions

Comparison Summary

For Qualtrics Connect vs BrandMentions comparison, Our AI algorithm looked at 2089 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Qualtrics Connect and BrandMentions to solve their respective business needs.

Pros and cons of Qualtrics Connect and BrandMentions

Qualtrics Connect is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as BrandMentions is focused towards Social Media Management with Social Media and Communication Management with Social Media .

logo Qualtrics Connect

Focus area

Software Failure Risk

  • medium

logo BrandMentions

Focus area

Software Failure Risk

  • medium

About

Digitally engage with the customers across channels to improve customer experience

BrandMentions | Upgrade the way you monitor your brand & competitors

Age

2002

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

56

40

Total Goals
(we found evidences for)

8

9

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

monitoring social media

managing social media account

scheduling post to social media


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


workflow management


knowledge management


training & onboarding


helpdesk management


contact list management


sales call management


social media marketing


content management


campaign management


conversion management


competitive intelligence




relationship marketing





loyalty management

customise loyalty program


customer feedback management


touchpoint management


performance management



reputation management


generation of new leads



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Increase sales & revenue

  • Increase customer life time value

  • See 5 more
  • Acquire customers

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • Grow market share

  • Scale best practices

  • See 6 more

Top Channels

Channels Used

  • social media

  • user generated content

  • blogs

  • website

  • e-mail

  • Twitter

  • Facebook

  • video

  • phone calls

  • See 6 more
  • social media

  • user generated content

  • blogs

  • website

  • e-mail

  • Twitter

  • Facebook

  • video

  • phone calls

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting