cuspera logo CUSPERA

Prophet CRM vs Microsoft Dynamics 365 for Sales: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Prophet CRM vs. Microsoft Dynamics 365 for Sales is based on a specific set of business needs and context. The comparison uses 6740 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Prophet CRM and Microsoft Dynamics 365 for Sales

Prophet CRM, Microsoft Dynamics 365 for Sales, Claritysoft CRM, SalesNexus, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Prophet CRM covers Engagement Management, Contact List Management with E-Mail, Lead Tracking, Workflow Management with E-Mail, etc.

Microsoft Dynamics 365 for Sales focuses on Engagement Management, Contact List Management, Lead Tracking with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Prophet CRM

Focus area

Software Failure Risk

  • low

logo Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than Prophet CRM for

Software Failure Risk

  • low

About

Prophet CRM | The Outlook CRM for Sales and Marketing Professionals

Sales Force Automation | Microsoft Dynamics 365

Age

2002

1975

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

46

97

Total Goals
(we found evidences for)

7

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management

creating contact list


communication management

sending & publishing communications

tracking & monitoring communications


workflow management



sales document management

proposal & quote management

contract management


helpdesk management



generation of new leads


training & onboarding


relationship management


social media management

social media analytics


opportunity management


business development



pipeline management






conference call management


products & pricelist management



sales call management

meeting management


account management


customer case management


campaign management




sales review & feedback


conversion management


creating knowledge base



knowledge management

creating knowledge base


competitive intelligence



lifetime value management


lead qualification: technographic


lead qualification: demographic


lead qualification

lead qualification: technographic

lead qualification: demographic



customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers







measuring customer satisfaction


customer feedback management

measuring customer satisfaction



sales quota management


follower management


create learning path


courses & assessment

create learning path



revenue cycle management


billing and invoice management


license management


community building




social media marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Scale best practices

  • Launch new products

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve stakeholder relations

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Manage risk

  • Enter new markets internationally or locally

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • on premises

  • social media

  • mobile

  • mobile app

  • games

  • promotions

  • blogs

  • user generated content

  • out of home

  • brochure

  • Facebook

  • review sites

  • Amazon

  • video

  • events

  • trade shows

  • newsletter

  • LinkedIn

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting