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Pipeline CRM vs Zendesk Sell: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Pipeline CRM medium Failure Risk for Zendesk Sell medium
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Comparison Summary

This comparison report of Pipeline CRM vs. Zendesk Sell is based on a specific set of business needs and context. The comparison uses 9894 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pipeline CRM and Zendesk Sell

Pipeline CRM, Zendesk Sell, Freshsales, Copper, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pipeline CRM covers Engagement Management, Lead Tracking with E-Mail, Communication Management with E-Mail, Contact List Management, etc.

Zendesk Sell focuses on Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

"Pipeline CRM is simple, clear, and concise. It's not bogged down with a lot of extra noise. It was very difficult to get compliance with previous tools. Now we're capturing all the information we need in one system that's easy to access. That in and... of itself is transformative. " - Margaret Pagel

"Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation. " - Nataliya Agafonova

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pipeline CRM

Focus area

Pipeline CRM is better than Zendesk Sell for

Software Failure Risk

  • medium

logo Zendesk Sell

Focus area

Zendesk Sell is better than Pipeline CRM for

Software Failure Risk

  • medium

About

Sales Pipeline Enablement Platform

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Age

2006

2007

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

98

89

Total Goals
(we found evidences for)

14

9

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (298)

Read Reviews (105)

engaging and following up

Read Reviews (271)

Read Reviews (77)

lead tracking

Read Reviews (198)

Read Reviews (59)

communication management

Read Reviews (147)

Read Reviews (153)

tracking & monitoring communications

Read Reviews (72)

Read Reviews (109)

sending & publishing communications

Read Reviews (58)

Read Reviews (41)

contact list management

Read Reviews (129)

Read Reviews (81)

tracking contacts

Read Reviews (23)

Read Reviews (12)

contacts history

Read Reviews (17)

Read Reviews (18)

creating contact list

Read Reviews (6)

Read Reviews (7)

deal management

Read Reviews (80)

Read Reviews (20)

lead management

Read Reviews (75)

Read Reviews (30)

sales document management

Read Reviews (74)

Read Reviews (40)

proposal & quote management

Read Reviews (54)

Read Reviews (25)

contract management

Read Reviews (18)

Read Reviews (12)

promotion management

Read Reviews (58)

Read Reviews (11)

discount management

Read Reviews (58)

Read Reviews (11)

pipeline management

Read Reviews (49)

Read Reviews (20)

generation of new leads

Read Reviews (48)

Read Reviews (27)

training & onboarding

Read Reviews (46)

Read Reviews (22)

workflow management

Read Reviews (36)

Read Reviews (18)

relationship management

Read Reviews (30)

Read Reviews (12)

helpdesk management

Read Reviews (30)

Read Reviews (27)

knowledge management

Read Reviews (30)

Read Reviews (1)

campaign management

Read Reviews (24)

Read Reviews (9)

campaign monitoring

Read Reviews (4)

Read Reviews (1)

campaign analytics

Read Reviews (2)

Read Reviews (4)

business development

Read Reviews (16)

Read Reviews (7)

customer feedback management

Read Reviews (13)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (3)

Read Reviews (0)

measuring net promoter score

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (13)

Read Reviews (13)

lifetime value management

Read Reviews (12)

Read Reviews (0)

sales call management

Read Reviews (11)

Read Reviews (59)

meeting management

Read Reviews (5)

Read Reviews (3)

lead qualification: demographic

Read Reviews (2)

Read Reviews (17)

conference call management

Read Reviews (9)

Read Reviews (0)

sales review & feedback

Read Reviews (9)

Read Reviews (6)

follower management

Read Reviews (8)

Read Reviews (3)

account management

Read Reviews (8)

Read Reviews (7)

opportunity management

Read Reviews (6)

Read Reviews (7)

performance management

Read Reviews (6)

Read Reviews (2)

content management

Read Reviews (6)

Read Reviews (2)

content curation

Read Reviews (2)

Read Reviews (0)

searching for content

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (6)

Read Reviews (6)

products & pricelist management

Read Reviews (6)

Read Reviews (2)

revenue cycle management

Read Reviews (5)

Read Reviews (0)

competitive intelligence

Read Reviews (5)

Read Reviews (2)

motivation management

Read Reviews (3)

Read Reviews (1)

subscription management

Read Reviews (2)

Read Reviews (1)

customer case management

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (2)

Read Reviews (11)

social media analytics

Read Reviews (2)

Read Reviews (7)

personalized marketing

Read Reviews (2)

Read Reviews (1)

category management

Read Reviews (2)

Read Reviews (1)

social media marketing

Read Reviews (0)

Read Reviews (2)

influencer marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Scale best practices

  • Enter new markets internationally or locally

  • Launch new products

  • Improve navigation

  • Improve visibility

  • Shorten ramp up time

  • Establish thought leadership

  • See 11 more

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting