Paymo vs. BigTime Software: Comparing Best Project Management Solutions 2026

Overview: Paymo and BigTime Software as Project Management Category solutions.

Paymo and BigTime Software offer distinct strengths in the project management space. Paymo excels with features like custom reporting and powerful billing capabilities, ideal for creative industries. BigTime stands out with robust helpdesk management and extensive data integration, well-suited for IT services. Both provide solid customer support, yet BigTime offers more comprehensive options including extensive training. Choose Paymo for streamlined billing and creativity support, or opt for BigTime for intricate workflow automation and data-centric tasks.

Paymo: Paymo™ helps manage projects, track work time, and invoice clients. Profitability is measured from one place, anywhere.

BigTime Software: Bigtime-software offers PSA tools that enhance efficiency and profitability for professional services organizations. BigTime’s software provides critical visibility for streamlined operations.

Paymo BigTime Software
Key Capabilities Supported Paymo supports billing and invoice management and sales document management, aligning well with operational needs in creative industries such as design and marketing. → BigTime Software enhances helpdesk management and workflow management, making it ideal for industries needing robust process management like IT services. →
Business Goals Paymo helps acquire customers and enhance relationships, supporting strategic goals in marketing and design sectors. → BigTime Software facilitates acquisition and relationship enhancement, aligning with goals in IT and accounting sectors. →
Core Features Paymo stands out with custom reports and ease of data migration, meeting demands in industries focused on client reporting and project transition. → BigTime Software shines with comprehensive analytics and onboarding features, key for industries prioritizing detailed analysis and efficient team integration. →
Vendor Support Paymo offers 24/7 support with chat and email support, catering to users who prefer immediate assistance and simple communication. → BigTime Software provides extensive 24/7 support complemented by training and onboarding, appealing to users needing thorough guidance and support. →
Segments and Industries Paymo is predominantly used by large enterprises and industries like design, reflecting its creative-centric capabilities. → BigTime Software is favored by large enterprises and IT services, highlighting its data-centric and process management features. →
Operational Alignment Paymo aligns with workflows in marketing and design, tailored for operations emphasizing creativity and client engagement. → BigTime Software fits well in IT operations, supporting workflows that demand precision and detailed analytics. →
lightning

Applying your context and needs changes the comparison

Paymo and BigTime Software: Best activities based on customer satisfaction

Most deployed common Activities for Paymo and BigTime Software

What solutions does Paymo and BigTime Software provide for Billing And Invoice Management?
Paymo and Bigtime Software both assist with time tracking, task management, and invoicing. Paymo, however, focuses more on project management while Bigtime Software emphasizes billing and client management. Both tools provide basic billing and invoice management, but Bigtime Software has more features in this area, while Paymo’s invoicing and reporting capabilities are limited.
"...Task handling Apps for desktop and mobile Invoice management..." Peer review by Danie M.
"...Time tracking and billing & project management...." Peer review by Kelon H
How does Paymo and BigTime Software address your Helpdesk Management Challenges?
Paymo and Bigtime Software offer customer support through live chat and phone calls. Both tools provide helpful customer support representatives who can answer questions and resolve issues. However, Paymo lacks specific helpdesk management features. Paymo provides active support while BigTime offers training calls that can assist users.
"...Customer support helped answer all of our questions and it is pretty easy to navigate. ...." Peer review by Ruthie S., Digital Marketing Specialist, Real Estate
"...Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch...." Peer review by David D., Co-Founder & Partner, Information Technology and Services
What solutions does Paymo and BigTime Software provide for Workflow Management?
Paymo and BigTime Software both specialize in optimizing workflows. Paymo offers mobile and desktop applications for on-the-go use, while BigTime Software provides consultants to guide users in implementing its features. Paymo helps streamline proposals, projects, and invoicing, while BigTime focuses on integrating time and expense tracking, WIP management, and task management into a single platform. However, both tools may require extensive onboarding to ensure proper implementation and user understanding of the workflow features.
"...If you want to keep your time and material workflow with ease buy it...." Peer review by Bart Z., CEO, Information Technology and Services
"...We are solving workflow problems...." Peer review by Kevan P, Engineer

Paymo in Action: Unique Activities

How does Paymo address your Sales Document Management Challenges?
Paymo's sales document management capabilities enable users to track time spent on projects, generate quotes based on tracked time, and create invoices. The system allows for the tracking of time spent on different projects within a single contract, facilitating billing accuracy and contract negotiations. Paymo lacks a dedicated "contract of service" project type that would allow for charging different rates based on hourly thresholds within a single contract.
"...Project Templates and Proposals...." Peer review by Jermaine R., Religious Institutions
How efficiently Does Paymo manage your Collaboration?
Paymo facilitates team collaboration by enabling task assignment and project planning.nIt provides tools for tracking work time, facilitating communication, and issuing invoices. nPaymo also offers features for resource scheduling and project accounting.
"...Everything I listed in my experience, as well as the other features like team collaboration (that we haven't tried yet, but are going to in the coming months)..." Peer review by LeShante H., Owner | WordPress Designer | Biz Igniter, Management Consulting

BigTime Software in Action: Unique Activities

How efficiently Does BigTime Software manage your Training & Onboarding?
BigTime offers comprehensive software training and onboarding. It includes personalized support from knowledgeable staff, interactive sessions, and accessible resources tailored to user needs. The onboarding process currently lacks a structured hands-on element for specific workflow integrations.
"...The customer service experience so far has been stellar, from the sales experience with Ty, who was informative and communicative but not pushy, to the onboard session with Brannon, who engaged our group well and covered a lot of material in a short amount of time...." Peer review by Jodi D
What makes BigTime Software ideal for Engagement Management?
The software helps track and manage client engagements, including time spent, due dates, and expenses. Users can create engagements for each client, assign tasks, track progress, and generate customized reports. The software can be challenging to use at times and may require further development.
"...The due date tracker is invaluable as a tax preparer so I can keep on track with engagements in process and who they are assigned to. ...." Peer review by Verified Reviewer, Accounting

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

Paymo BigTime Software
Peer score 4.6 4.5
Peer insights 3285 5138
Top industries
Design 15.0%
Marketing And Advertising 13.0%
Information Technology And Services 11.0%
Information Technology And Services 25.0%
Accounting 20.0%
Marketing And Advertising 8.0%
SMB and Mid-Market 86.0% 98.0%
Enterprise 14.0% 2.0%

News

Latest BigTime Software news

Amerykanie z BigTime przejmujÄ… polski startup Primetric

BigTime has acquired Polish SaaS startup Primetric to enhance its professional services automation offerings. The acquisition aims to create a leading PSA software for small and medium-sized service firms globally. Primetric's tools for employee workload management and financial forecasting will integrate with BigTime's project management and billing solutions, expanding their market reach and functionality.

17/09/2026 - source