BigTime Software Overview
This is a summary of the comprehensive capabilities and benefits of BigTime Software based on over 5138 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
BigTime Software, OneDesk, eSUB Construction Software, Paymo, WorkOtter, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if BigTime Software is right for your needs? Our Cuspera AI engine can evaluate how BigTime Software fits your specific business needs, industry, and context. Get your personalized assessment report today.
BigTime Software supports business activities such as:
- Helpdesk Management
- Workflow Management
- Training & Onboarding
- Billing And Invoice Management
- Engagement Management
BigTime Software can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Scale Best Practices, Improve ROI, Increase Sales & Revenue, etc. As a solution, BigTime Software's capabilities include Personalization, Dashboard, Recording, etc.
BigTime Software Information Technology and Services Vertical is its biggest customer base.
Reviews
"Invoicing out of BigTime has made a huge, huge difference for us. Before we were doing time entry and invoicing out of two separate systems, so the time saving there is ridiculous – days, a month. BigTime Wallet the set up is so easy, it takes no ti...me at all, all you have to do is click a button and it's there. " - Eryn White
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well BigTime Software solved their Project Management needs. Cuspera uses 5138 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using BigTime Software.
Use Cases
Peers recommend Helpdesk Management , Workflow Management , Training & Onboarding , as the business use cases that they have been most satisfied while using BigTime Software.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
4.65/5 ★ |
"...I emailed support help desk immediately and received a call back right away from Joseph...." Peer review by Sheena P, Accountant |
| Workflow Management |
3.78/5 ★ |
"...Workflow and time reporting...." Peer review by User |
| Training & Onboarding |
4.55/5 ★ |
"...As with most programs, time will be needed to feel comfortable with it, but with my 2 onboarding sessions, I feel I can at least get through tax season with enough knowledge to use it, and then learn more when I have more time...." Peer review by Marie C., Office Manager, Accounting |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
4.65/5 ★ |
"...I emailed support help desk immediately and received a call back right away from Joseph...." Peer review by Sheena P, Accountant |
|
| Workflow Management |
3.78/5 ★ |
"...Workflow and time reporting...." Peer review by User |
|
| Training & Onboarding |
4.55/5 ★ |
"...As with most programs, time will be needed to feel comfortable with it, but with my 2 onboarding sessions, I feel I can at least get through tax season with enough knowledge to use it, and then learn more when I have more time...." Peer review by Marie C., Office Manager, Accounting |
|
32+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5138 insights from peers and experts to help you assess how these BigTime Software use cases fit your Project Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Invoicing out of BigTime has made a huge, huge difference for us. Before we were doing time entry and invoicing out of two separate systems, so the time saving there is ridiculous – days, a month. BigTime Wallet the set up is so easy, it takes no time at all, all you have to do is click a button an...d it's there. |
|
The PSA provided by bigtime is fast enough to deliver the deadlines of our projects within the estimated time. Bigtime has a good portal for billing, where you can implement billing for contingencies, schedules and subscriptions. Testimonial By Beatriz P. |
|
After completing research on a timesheet system that would integrate with our QuickBooks desktop, I finally found BigTime. The firm did not want to leave QuickBooks and the other options were not as flexible as BigTime. Testimonial By Marie G. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Eryn White Financial Operations Energy GPS |
Invoicing out of BigTime has made a huge, huge difference for us. Before we were doing time entry and invoicing out of two separate systems, so the time saving there is ridiculous – days, a month. BigTime Wallet the set up is so easy, it takes no time at all, all you have to do is click a button an...d it's there. |
|
Beatriz P. Marketing Specialist Amatech Inc. |
The PSA provided by bigtime is fast enough to deliver the deadlines of our projects within the estimated time. Bigtime has a good portal for billing, where you can implement billing for contingencies, schedules and subscriptions. Testimonial By Beatriz P. |
|
Marie G. Marketing/Controller The OMNIA Group Architects |
After completing research on a timesheet system that would integrate with our QuickBooks desktop, I finally found BigTime. The firm did not want to leave QuickBooks and the other options were not as flexible as BigTime. Testimonial By Marie G. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Draper and AssociatesRead More |
|
|
Case Study Energy GPSRead More |
|
Case Study iFish GroupRead More |
Frequently Asked Questions(FAQ)
for BigTime Software
What is BigTime Software?
What is BigTime Software used for?
What are the top features of BigTime Software?
Who uses BigTime Software?
What are BigTime Software alternatives?
Where is BigTime Software located?
Popular Business Setting
for BigTime Software
Top Industries
- Information Technology and Services
- Accounting
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used BigTime Software to Acquire customers and Enhance customer relationships
BigTime Software Alternatives
Peer and Expert Opinion on Features
for BigTime Software
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (83) |
| Dashboard | Read Reviews (80) |
| Recording | Read Reviews (56) |
| Alerts: popups & Notifications | Read Reviews (37) |
| Templates | Read Reviews (35) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (83) |
| Dashboard | Read Reviews (80) |
| Recording | Read Reviews (56) |
| Alerts: popups & Notifications | Read Reviews (37) |
| Templates | Read Reviews (35) |
IT and Other Capabilities
for BigTime Software
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (280) |
| Data Import | Read Reviews (1246) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (280) |
| Data Import | Read Reviews (1246) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (116) |
| Chat Support | Read Reviews (169) |
| Phone Support | Read Reviews (127) |
| 24/7 Support | Read Reviews (878) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (116) |
| Chat Support | Read Reviews (169) |
| Phone Support | Read Reviews (127) |
| 24/7 Support | Read Reviews (878) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (88) |
| Custom Reports | Read Reviews (911) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (88) |
| Custom Reports | Read Reviews (911) |
Software Failure Risk Guidance
?for BigTime Software
Overall Risk Meter
Top Failure Risks for BigTime Software
Vendor Profile Details
Company Name
BigTime Software
Company Website
https://www.bigtime.net/HQ Location
311 South Wacker Drive, Suite 2300, Chicago, IL 60606
Employees
51-100
Social
Financials
SERIES B
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