Buildium Overview

This is a summary of the comprehensive capabilities and benefits of Buildium based on over 6430 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Buildium, Gusto, Booker, Legalesign, CloudFlare, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Buildium is right for your needs? Our Cuspera AI engine can evaluate how Buildium fits your specific business needs, industry, and context. Get your personalized assessment report today.

Buildium supports business activities such as:

  • Helpdesk Management
  • Sales Document Management
  • Training & Onboarding
  • Engaging And Following Up
  • Communication Management

Buildium can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, Improve Digital And Social Presence, Improve Internal Communications, etc. It can help manage these activities if you use Phone Calls and Website for these needs. As a solution, Buildium's capabilities include Recording, Personalization, Ticketing, etc.

Buildium Real Estate Vertical is its biggest customer base.

Reviews

"...When you call the help center they are always very patient and helpful in answering all of your questions...." Peer review by Cassi C., President, Hospital & Health Care

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Buildium solved their Project Management needs. Cuspera uses 6430 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Buildium.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Grow Market Share
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Launch New Products
  • Improve ROI
  • Improve Consistency
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Sales Document Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Buildium.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

3.91/5 ★

Read Reviews (128)

"...When you call the help center they are always very patient and helpful in answering all of your questions...."
Sales Document Management with Website

3.77/5 ★

Read Reviews (58)

"...Share important documents...." Property Owner Portal
contract management

3.48/5 ★

Read Reviews (24)

"...We are a small HOA and after 3 property managers that forgot us once we signed their contract we decided to self manage...."
digital signature

3.51/5 ★

Read Reviews (18)

"...Our partnership with Adobe Document Cloud allows you to collect eSignatures for every lease and addendum right from within Buildium...."
document sharing

3.90/5 ★

Read Reviews (8)

"...It is excellent for sharing financial documents, and for organizing staff meetings...."
proposal & quote management

4.51/5 ★

Read Reviews (5)

"...Buildium does constantly solicit user feedback, and allows users to vote on which proposed features they would like to see most...."
Training & Onboarding

4.34/5 ★

Read Reviews (55)

"...Part two of this webinar series is for customers of rental properties who have already entered their data into Buildium, and are ready to learn how to track all their monthly accounting transactions! ..." News & Events
PEER EXPERIENCES
Helpdesk Management with Phone Calls

3.91/5 ★

Read Reviews (128)

"...When you call the help center they are always very patient and helpful in answering all of your questions...." Peer review by Cassi C., President, Hospital & Health Care
Sales Document Management with Website

3.77/5 ★

Read Reviews (58)

"...Share important documents...." Property Owner Portal
contract management

3.77/5 ★

Read Reviews (24)

digital signature

3.77/5 ★

Read Reviews (18)

document sharing

3.77/5 ★

Read Reviews (8)

proposal & quote management

3.77/5 ★

Read Reviews (5)

Training & Onboarding

4.34/5 ★

Read Reviews (55)

"...Part two of this webinar series is for customers of rental properties who have already entered their data into Buildium, and are ready to learn how to track all their monthly accounting transactions! ..." News & Events

54+ more Business Use Cases

Our AI advisor, Wyz, harnessed 6430 insights from peers and experts to help you assess how these Buildium use cases fit your Project Management needs.

Frequently Asked Questions(FAQ)

for Buildium

What is Buildium?

Buildium is a cloud-based property management solution that enables managers of residential and association properties to take control of every aspect of a business, whether in the office or fully remote, including online rent & payments, vacancy management, maintenance cycles, and accounting.

What is Buildium used for?

Buildium is a Project Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Sales Document Management and Training & Onboarding .

What are the top features of Buildium?

Recording, Personalization and Ticketing are some of the top features of Buildium.

Who uses Buildium?

Buildium is used by Real Estate, Accounting and Construction among other industries.

What are Buildium alternatives?

Gusto, Booker, Legalesign and CloudFlare are popular alternatives for Buildium.

Where is Buildium located?

Buildium is headquartered at 225 Franklin Street, Suite 350, Boston, MA 02110, US.

Popular Business Setting

for Buildium

Top Industries

  • Real Estate
  • Accounting
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Buildium to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Buildium

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.58/5 ★

Read Reviews (176)
Personalization

3.48/5 ★

Read Reviews (146)
Ticketing

2.72/5 ★

Read Reviews (60)
Dashboard

3.33/5 ★

Read Reviews (56)
Templates

1.43/5 ★

Read Reviews (36)
FEATURES RATINGS AND REVIEWS
Recording

3.58/5 ★

Read Reviews (176)
Personalization

3.48/5 ★

Read Reviews (146)
Ticketing

2.72/5 ★

Read Reviews (60)
Dashboard

3.33/5 ★

Read Reviews (56)
Templates

1.43/5 ★

Read Reviews (36)

IT and Other Capabilities

for Buildium

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.46/5 ★

Read Reviews (555)
Data Import

3.12/5 ★

Read Reviews (1269)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.46/5 ★

Read Reviews (555)
Data Import

3.12/5 ★

Read Reviews (1269)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.25/5 ★

Read Reviews (131)
Email Support

4.00/5 ★

Read Reviews (113)
24/7 Support

3.96/5 ★

Read Reviews (1607)
Phone Support

3.91/5 ★

Read Reviews (195)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.25/5 ★

Read Reviews (131)
Email Support

4.00/5 ★

Read Reviews (113)
24/7 Support

3.96/5 ★

Read Reviews (1607)
Phone Support

3.91/5 ★

Read Reviews (195)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Analytics

3.75/5 ★

Read Reviews (36)
Custom Reports

3.07/5 ★

Read Reviews (824)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Analytics

3.75/5 ★

Read Reviews (36)
Custom Reports

3.07/5 ★

Read Reviews (824)

Software Failure Risk Guidance

?

for Buildium

Overall Risk Meter

Low Medium High

Top Failure Risks for Buildium

Vendor Profile Details

Company Name

Buildium

Company Website

https://www.buildium.com/

HQ Location

225 Franklin Street, Suite 350, Boston, MA 02110, US

Employees

251-500

Social

Financials

M&A