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Compare Optimizely Customized Commerce vs SAP Commerce Cloud

Comparison Summary

This comparison report of Optimizely Customized Commerce vs. SAP Commerce Cloud is based on a specific set of business needs and context. The comparison uses 2124 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Optimizely Customized Commerce and SAP Commerce Cloud

Optimizely Customized Commerce, SAP Commerce Cloud, Miva eCommerce, 3D Product Configurator, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Optimizely Customized Commerce covers Engagement Management, Content Management, Products & Pricelist Management with Website, Digital Marketing with Mobile, etc.

SAP Commerce Cloud focuses on Engagement Management with Omnichannel, Products & Pricelist Management with Mobile, Content Management with Mobile, Sales Document Management, etc.

"Our CMS was inflexible and we had significant stability concerns and challenges with being able to update pages. We decided to make the leap to Episerver and it was a fantastic decision. " - Nicole Erickson

"Collaboration was critical to making this project a success. We were able to leverage our partners’ unique expertise to create a modern e-commerce platform that makes customer experience our competitive advantage. " - Art Sebastian

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Optimizely Customized Commerce

Focus area

Software Failure Risk

  • medium

logo SAP Commerce Cloud

Focus area

Software Failure Risk

  • low

About

The most complete commerce suite for growing companies?

Commerce cloud solution for long-term customer loyalty

Age

1972

Financials

SERIES D

IPO

Business Need

Total Processes
(we found evidences for)

53

66

Total Goals
(we found evidences for)

12

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


content publishing


products & pricelist management




sales document management

proposal & quote management


training & onboarding



customer feedback management

measuring customer satisfaction




rating and review management




international marketing


segmentation and targeting


social media management

social media analytics


helpdesk management


communication management

sending & publishing communications


lifetime value management


generation of new leads


distribution management


promotion management


campaign management


loyalty management

identify target customers



workflow management


account management


contact list management


customer case management


discount management



community building


social media marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Increase average basket value

  • Establish thought leadership

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more
  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting