Optimizely Customized Commerce Overview

Optimizely Customized Commerce uses AI for personalized experiences, search rankings, and product recommendations. Individualized experiences are delivered effectively.

Use Cases

Customers recommend Engagement Management, Content Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Optimizely Customized Commerce.

Other use cases:

  • Digital Marketing
  • Channel Marketing
  • Training & Onboarding
  • Proposal & Quote Management
  • Order Management
  • Customer Feedback Management
  • Collaboration
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Optimizely Customized Commerce.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Launch New Products
  • Increase Average Basket Value
  • Establish Thought Leadership
See all business priorities See less business priorities

Optimizely Customized Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Optimizely Customized Commerce works with different mediums / channels such as Website. Mobile. and Mobile App.

Optimizely Customized Commerce's features include Personalization, and Dashboard. and Optimizely Customized Commerce support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Optimizely Customized Commerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"Rufus Leonard had the proven credentials to engineer our core digital platforms to deliver our desired distinctive experience. This milestone is the first step in our digital transformation from offering a collection of individual products, to a sea...mless lifelong customer experience integrating a complex mix of hospitality products, lifestyle services and learning experiences. The solution delivers more than an enhanced brand experience, including significant operational efficiency, scalability and – critical in these times – speed to market" - Mark Liversidge

Peer review evidence (same sources as the product rating summary)

"...They created a long term strategy aimed at using digital technologies to drive customer engagement...." Case Study Steiner Electric
"...We have a lot of fun creating and tracking our content and how it is performing with each group...." Peer review by Mike S., Wholesale
"...We use Episerver Commerce to manage product libraries for several brands in a consumer facing environment, additionally, we use this in a customer/closed user group only facing role...." Peer review by Manager in Product Management

Optimizely Customized Commerce, Miva eCommerce, Shift4shop, Ultra Commerce, Threekit, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Optimizely Customized Commerce

Top Industries

  • Internet
  • Wholesale
  • Non-Profit Organization Management

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Optimizely Customized Commerce is popular in Internet, Wholesale, and Non-Profit Organization Management and is widely used by Mid Market, Enterprise, and Large Enterprise.

Optimizely Customized Commerce Customer wins, Customer success stories, Case studies

What solutions does Optimizely Customized Commerce provide for Engagement Management?

How can Optimizely Customized Commerce enhance your Content Management process?

What Are the key features of Optimizely Customized Commerce for Products & Pricelist Management?

Why is Optimizely Customized Commerce the best choice for Digital Marketing?

How can Optimizely Customized Commerce optimize your Channel Marketing Workflow?

11 buyers and buying teams have used Cuspera to assess how well Optimizely Customized Commerce solved their E-Commerce Platform needs. Cuspera uses 925 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
Optimizely Customized Commerce testimonial

Mark Liversidge

The Student Hotel

Rufus Leonard had the proven credentials to engineer our core digital platforms to deliver our desired distinctive experience. This milestone is the first step in our digital transformation from offering a collection of individual products, to a seamless lifelong customer experience integrating a c...omplex mix of hospitality products, lifestyle services and learning experiences. The solution delivers more than an enhanced brand experience, including significant operational efficiency, scalability and – critical in these times – speed to market

Testimonial By Mark Liversidge
Optimizely Customized Commerce testimonial

Michael Robinson

Eason & Son

The success of this project is about having the support of a proactive partner on the ground, one who deeply understands Optimizely CMS and in particular Optimizely Commerce. Made to Engage fulfilled this role with great success. Delivering a complex ecommerce project such as this, with a tight dea...dline for Black Friday, required a highly collaborative approach. We can now confidently say, we have the strong foundations in place to support our continuing roadmap for a customer-centred omnichannel strategy.

Testimonial By Michael Robinson
Optimizely Customized Commerce testimonial

Adi Wickramaratne

St John New Zealand

We're incredibly excited to be able to leverage the capabilities of Episerver DXC [now Optimizely] in order to deliver class-leading digital experiences, and – with Optimizely’s tireless support – we’re looking forward to implementing more features (AI-driven recommendations, content personalizatio...n, etc.) as our own capabilities grow.

Testimonial By Adi Wickramaratne
CUSTOMERS TESTIMONIALS
Optimizely Customized Commerce testimonial

Mark Liversidge

The Student Hotel

Rufus Leonard had the proven credentials to engineer our core digital platforms to deliver our desired distinctive experience. This milestone is the first step in our digital transformation from offering a collection of individual products, to a seamless lifelong customer experience integrating a c...omplex mix of hospitality products, lifestyle services and learning experiences. The solution delivers more than an enhanced brand experience, including significant operational efficiency, scalability and – critical in these times – speed to market

Testimonial By Mark Liversidge
Optimizely Customized Commerce testimonial

Michael Robinson

Eason & Son

The success of this project is about having the support of a proactive partner on the ground, one who deeply understands Optimizely CMS and in particular Optimizely Commerce. Made to Engage fulfilled this role with great success. Delivering a complex ecommerce project such as this, with a tight dea...dline for Black Friday, required a highly collaborative approach. We can now confidently say, we have the strong foundations in place to support our continuing roadmap for a customer-centred omnichannel strategy.

Testimonial By Michael Robinson
Optimizely Customized Commerce testimonial

Adi Wickramaratne

St John New Zealand

We're incredibly excited to be able to leverage the capabilities of Episerver DXC [now Optimizely] in order to deliver class-leading digital experiences, and – with Optimizely’s tireless support – we’re looking forward to implementing more features (AI-driven recommendations, content personalizatio...n, etc.) as our own capabilities grow.

Testimonial By Adi Wickramaratne
 

Optimizely Customers Saw 446% 3-year ROI and Sub-Six-Month Payback with AI-Powered Digital Experience Solutions

Optimizely's AI-powered digital experience platform, Optimizely One, delivered a 446% ROI over three years, according to a Forrester study. The platform improved digital conversions by 8% and session... visits by 5%, generating $40.3 million in incremental revenue. It enhanced productivity for developers and marketers, reduced legacy system costs, and provided significant value through centralized data and AI-driven personalization.

Read on →

Optimizely - Information Technology And Services - Large

Optimizely used its own Content Management System and Visual Builder to speed up website creation. The team built a visually appealing site in just two weeks. Marketers and developers worked faster w...ith real-time editing and better content structure. Optimizely Web Experimentation let them run more tests and improve digital experiences. The new platform made campaign management and reporting easier for the team.

 

Optimizely (internal digital team) - Information Technology And Services - Large

New York, USA

Optimizely's digital team used the Optimizely Content Management System and Web Experimentation tools to speed up website creation. The Visual Builder let developers and marketers build visually appe...aling sites faster, with less technical effort. Teams could launch new sites in just two weeks and run more experiments than before. Real-time editing and pre-built components improved collaboration and efficiency. The CMS and experimentation tools made testing and personalizing web experiences easier and more frequent.

Frequently Asked Questions(FAQ)

for Optimizely Customized Commerce

What is Optimizely Customized Commerce?

Optimizely Customized Commerce is a complete Digital Commerce Suite that has the industry’s highest ROI. It's an experience platform for digital shopping, and customer experience management.

Optimizely Customized Commerce helps to grow acquisition, conversion and retention, capabilities such as advanced segmentation, product recommendations, web experimentation and more.

Optimizely Customized Commerce capabilities include search and navigation, authoring and layout, promotions engine, order management, approval workflows, checkout and cart, catalog management, visitor groups, and more.

What is Optimizely Customized Commerce used for?

Optimizely Customized Commerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Content Management and Products & Pricelist Management .

What are the top features of Optimizely Customized Commerce?

Personalization, Dashboard are some of the top features of Optimizely Customized Commerce.

Who uses Optimizely Customized Commerce?

Optimizely Customized Commerce is used by Internet, Wholesale and Non-Profit Organization Management among other industries.

What are Optimizely Customized Commerce alternatives?

Miva ECommerce, Shift4Shop, Ultra Commerce and Threekit are popular alternatives for Optimizely Customized Commerce.

Where is Optimizely Customized Commerce located?

Optimizely Customized Commerce is headquartered at 119 5th Ave, 7th Floor, New York, New York Optimizely, US.
lightning

Peers used Optimizely Customized Commerce for engagement management and content management

Optimizely Customized Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (22)
Analytics

4.15/5

Read Reviews (35)
Custom Reports

3.64/5

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (22)
Analytics

4.15/5

Read Reviews (35)
Custom Reports

3.64/5

Read Reviews (111)

Software Failure Risk Guidance

?

for Optimizely Customized Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Optimizely Customized Commerce

Optimizely, Inc. News

Partnership

Optimizely and Deloitte Digital partner on AI marketing ops

Optimizely and Deloitte Digital have formed a strategic partnership to enhance AI-powered marketing operations. This collaboration focuses on integrating Optimizely's personalization, content, and experimentation capabilities with Deloitte's expertise in marketing operating models and change management. The partnership aims to bridge the gap between AI investment and measurable performance by redesigning workflows and governance frameworks, ultimately improving marketing execution and outcomes.

Partnership

Optimizely and Deloitte Digital to boost AI-powered marketing transformation

Optimizely and Deloitte Digital have partnered to enhance AI-powered marketing transformation. This collaboration aims to leverage Optimizely's digital experience platform with Deloitte's consulting expertise to deliver innovative marketing solutions.

Partnership

Optimizely and Deloitte Digital collaborate to help accelerate AI-powered marketing transformation

Optimizely and Deloitte Digital have announced a strategic collaboration to enhance AI-powered marketing transformations. This partnership combines Optimizely's digital experience platform with Deloitte's expertise in marketing transformation, aiming to provide a structured AI journey for brands. The collaboration focuses on integrating AI into marketing workflows to drive measurable growth.

Financial

Optimizely Reports 42% Quarter-Over-Quarter ARR Growth for Its AI Agent Orchestration Platform

Optimizely reports a 42% quarter-over-quarter ARR growth for its AI Agent Orchestration Platform, Optimizely Opal. The platform has seen increased adoption, with nearly 1,700 customers building over 4,000 AI agents, executing 172,000 tasks across marketing workflows. This growth is driven by the platform's ability to automate and complete multi-step tasks, enhancing productivity and reducing manual efforts.

Optimizely, Inc. Profile

Company Name

Optimizely, Inc.

Company Website

https://www.optimizely.com/

HQ Location

119 5th Ave, 7th Floor, New York, New York Optimizely, US

Employees

251-500

Social

Financials

SERIES D