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Compare OpenText Hightail vs Troop Messenger

Comparison Summary

For OpenText Hightail vs Troop Messenger comparison, Our AI algorithm looked at 3726 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using OpenText Hightail and Troop Messenger to solve their respective business needs.

Pros and cons of OpenText Hightail and Troop Messenger

OpenText Hightail is more suited to businesses that require Collaboration and Content Management where as Troop Messenger is focused towards Collaboration with Video and Sales Call Management with Offline .

Both OpenText Hightail and Troop Messenger are Collaboration and Productivity software, peers recommend OpenText Hightail for advertisement where as Troop Messenger is more known for sales call management and call analytics .

logo OpenText Hightail

Focus area

OpenText Hightail is better than Troop Messenger for

Software Failure Risk

  • low

logo Troop Messenger

Focus area

Troop Messenger is better than OpenText Hightail for

Software Failure Risk

  • low

About

Hightail: File sharing & creative collaboration

Team Collaboration Software and instant messaging app

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

30

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction



content management

content publishing


communication management

sending & publishing communications

tracking & monitoring communications


sales document management

contract management

proposal & quote management



rating and review management


workflow management


engagement management

engaging and following up


sales review & feedback


contact list management


training & onboarding


customer feedback management


helpdesk management




campaign management



generation of new leads


performance management


lead qualification




sales call management


conference call management


promotion management


social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve internal communications

  • Improve consistency

  • See 5 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • offline

  • video

  • phone calls

  • chat

  • e-mail

  • point of sale

  • on premises

  • promotions

  • events

  • trade shows

  • coupons

  • Slack

  • user generated content

  • blogs

  • mobile

  • social media

  • mobile app

  • games

  • See 15 more
  • offline

  • video

  • phone calls

  • chat

  • e-mail

  • point of sale

  • on premises

  • promotions

  • events

  • trade shows

  • coupons

  • Slack

  • user generated content

  • blogs

  • mobile

  • social media

  • mobile app

  • games

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting