cuspera logo CUSPERA

Compare ONEsite vs Viber

Comparison Summary

For ONEsite vs Viber comparison, Our AI algorithm looked at 2927 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ONEsite and Viber to solve their respective business needs.

Pros and cons of ONEsite and Viber

ONEsite is more suited to businesses that require Engagement Management with Offline and Training & Onboarding with E-Mail where as Viber is focused towards Communication Management with Phone Calls and Collaboration with Offline .

logo ONEsite

Focus area

Software Failure Risk

  • medium

logo Viber

Focus area

Viber is better than ONEsite for

Software Failure Risk

  • medium

About

The revolutionary integrated forum, chat and comment software for live conversations

Calling and messaging app that connects people

Age

2016

2010

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

35

51

Total Goals
(we found evidences for)

1

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


communication management

sending & publishing communications


loyalty management


social media management

social media analytics


helpdesk management



content management


payment management




community building


contact list management






sales document management

contract management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Improve digital and social presence

  • Grow market share

  • Increase sales & revenue

  • Improve consistency

  • Improve efficiency

  • Launch new products

  • Improve stakeholder relations

  • Improve ROI

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • video

  • offline

  • chat

  • text SMS

  • trade shows

  • events

  • social media

  • e-mail

  • on premises

  • mobile

  • promotions

  • Facebook

  • Instagram

  • Skype

  • website

  • mobile app

  • Twitter

  • mass media

  • Whatsapp

  • games

  • Snapchat

  • user generated content

  • blogs

  • newsletter

  • point of sale

  • display advertisement

  • review sites

  • Amazon

  • Slack

  • Yelp

  • See 28 more
  • phone calls

  • video

  • offline

  • chat

  • text SMS

  • trade shows

  • events

  • social media

  • e-mail

  • on premises

  • mobile

  • promotions

  • Facebook

  • Instagram

  • Skype

  • website

  • mobile app

  • Twitter

  • mass media

  • Whatsapp

  • games

  • Snapchat

  • user generated content

  • blogs

  • newsletter

  • point of sale

  • display advertisement

  • review sites

  • Amazon

  • Slack

  • Yelp

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting