Brilliant Directories Overview
This is a summary of the comprehensive capabilities and benefits of Brilliant Directories based on over 2231 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Brilliant Directories, Wild Apricot, Crowded Community, Discourse, ONEsite, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Brilliant Directories is right for your needs? Our Cuspera AI engine can evaluate how Brilliant Directories fits your specific business needs, industry, and context. Get your personalized assessment report today.
Brilliant Directories supports business activities such as:
- Business Development
- Training & Onboarding
- Coaching
- Engaging And Following Up
- Helpdesk Management
Brilliant Directories can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Improve Digital And Social Presence, Build Brand Awareness, Enhance Customer Relationships, etc. It can help manage these activities if you use Website Video User Generated Content etc. for these needs. As a solution, Brilliant Directories's capabilities include Widgets, Recording, Templates, etc.
Brilliant Directories was founded in 2009. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"Affordable and the fact that a “lifetime” license option exists is great… so you don’t have to worry about a monthly payment for the remainder of your organization’s life. I recently bought a lifetime license to Brilliant Directories on behalf of a ...nonprofit organization I am involved with. It is the second time I bought this software for a nonprofit. My experience each time made me confident that the company provides excellent services, good training and tutorials, and on top of that is in a range of affordability even for new nonprofit organizations. And there is almost unlimited growth with this system, so an organization is not boxing itself in by choosing a less expensive system which they will have to replace as they grow. Brilliant Directories should be able to take any organization or business as far “down the road” as they choose to go. " - Ginny Grulke
Cuspera Reviews
228 buyers and buying teams have used Cuspera to assess how well Brilliant Directories solved their Community Management needs. Cuspera uses 2231 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Brilliant Directories.
Use Cases
Peers recommend Business Development , Training & Onboarding , Coaching , as the business use cases that they have been most satisfied while using Brilliant Directories.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Business Development with Website |
4.80/5 ★ |
"...I was a fan of BD, then I wasn't at all, and now I'm back!..." Peer review by Jeff Beilinson |
| Training & Onboarding with Video, User Generated Content and Blogs |
4.79/5 ★ |
"...The only suggestions i could make to improve the services is for the development team to look at and implement some of the ideas provided by people on the community more frequently as some are very good ideas, and the other disappointment was the initial shock to discover the costs for BD developers to add non-standard additions to the directory can be quite high, this was not made very clear when i first signed up, i thought additions would generally be included in the ongoing investment...." Peer review by Nathan Wall |
| Coaching |
4.97/5 ★ |
"...Now, thanks to Dennis, I have my own dedicated Coach - Ernesto, and via email..." Peer review by Denese Wyatt |
| PEER EXPERIENCES | |
|---|---|
| Business Development with Website |
4.80/5 ★ |
"...I was a fan of BD, then I wasn't at all, and now I'm back!..." Peer review by Jeff Beilinson |
|
| Training & Onboarding with Video, User Generated Content and Blogs |
4.79/5 ★ |
"...The only suggestions i could make to improve the services is for the development team to look at and implement some of the ideas provided by people on the community more frequently as some are very good ideas, and the other disappointment was the initial shock to discover the costs for BD developers to add non-standard additions to the directory can be quite high, this was not made very clear when i first signed up, i thought additions would generally be included in the ongoing investment...." Peer review by Nathan Wall |
|
| Coaching |
4.97/5 ★ |
"...Now, thanks to Dennis, I have my own dedicated Coach - Ernesto, and via email..." Peer review by Denese Wyatt |
|
42+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2231 insights from peers and experts to help you assess how these Brilliant Directories use cases fit your Community Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Affordable and the fact that a “lifetime” license option exists is great… so you don’t have to worry about a monthly payment for the remainder of your organization’s life. I recently bought a lifetime license to Brilliant Directories on behalf of a nonprofit organization I am involved with. It is t...he second time I bought this software for a nonprofit. My experience each time made me confident that the company provides excellent services, good training and tutorials, and on top of that is in a range of affordability even for new nonprofit organizations. And there is almost unlimited growth with this system, so an organization is not boxing itself in by choosing a less expensive system which they will have to replace as they grow. Brilliant Directories should be able to take any organization or business as far “down the road” as they choose to go. |
|
|
The platform has good tools for establishing pricing packages and member features. It also has email templates for communicating with members. Another great monetization feature is the Lead Generation tool. I also like the availability of a Developer Marketplace where I can find developers who are ...familiar with the platform and can customize my website the way I want it. My “Customer Success Agent” (sales agent) was very nice to work with, and she (“CJ”) spent 1.5 hours on the phone with me explaining the capabilities of the software and getting me comfortable with the purchase. I’ll be getting more familiar with software as I populate and customize my directory, but I’ve had a good experience so far. |
|
|
Products are incredibly useful. Everything is geared to generating business for the license holders. The Brilliant Directories team has just been incredible. Their support is top-notch and their products are incredibly innovative and carefully designed to enhance your business. I haven’t had a bad ...experience so far, and I’ve been with them for nearly a year. They provide so much content for me to refer to when I get stuck on something, I’m just really happy with them. Highest recommendation. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ginny Grulke Executive Director Appalachian Horse Center |
Affordable and the fact that a “lifetime” license option exists is great… so you don’t have to worry about a monthly payment for the remainder of your organization’s life. I recently bought a lifetime license to Brilliant Directories on behalf of a nonprofit organization I am involved with. It is t...he second time I bought this software for a nonprofit. My experience each time made me confident that the company provides excellent services, good training and tutorials, and on top of that is in a range of affordability even for new nonprofit organizations. And there is almost unlimited growth with this system, so an organization is not boxing itself in by choosing a less expensive system which they will have to replace as they grow. Brilliant Directories should be able to take any organization or business as far “down the road” as they choose to go. |
|
Steve DeAses CTO Corpus Christi Digital |
The platform has good tools for establishing pricing packages and member features. It also has email templates for communicating with members. Another great monetization feature is the Lead Generation tool. I also like the availability of a Developer Marketplace where I can find developers who are ...familiar with the platform and can customize my website the way I want it. My “Customer Success Agent” (sales agent) was very nice to work with, and she (“CJ”) spent 1.5 hours on the phone with me explaining the capabilities of the software and getting me comfortable with the purchase. I’ll be getting more familiar with software as I populate and customize my directory, but I’ve had a good experience so far. |
|
Lev Stowe Owner / CEO Cleaning Connections & Spotless Cheetah |
Products are incredibly useful. Everything is geared to generating business for the license holders. The Brilliant Directories team has just been incredible. Their support is top-notch and their products are incredibly innovative and carefully designed to enhance your business. I haven’t had a bad ...experience so far, and I’ve been with them for nearly a year. They provide so much content for me to refer to when I get stuck on something, I’m just really happy with them. Highest recommendation. |
Frequently Asked Questions(FAQ)
for Brilliant Directories
What is Brilliant Directories?
What is Brilliant Directories used for?
What are the top features of Brilliant Directories?
Who uses Brilliant Directories?
What are Brilliant Directories alternatives?
Where is Brilliant Directories located?
Popular Business Setting
for Brilliant Directories
Top Industries
- Marketing and Advertising
- Non-Profit Organization Management
- Education
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used Brilliant Directories to Acquire customers and Increase sales & revenue
Brilliant Directories Alternatives
Peer and Expert Opinion on Features
for Brilliant Directories
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (62) |
| Recording | Read Reviews (58) |
| Templates | Read Reviews (50) |
| Personalization | Read Reviews (46) |
| SEO | Read Reviews (26) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (62) |
| Recording | Read Reviews (58) |
| Templates | Read Reviews (50) |
| Personalization | Read Reviews (46) |
| SEO | Read Reviews (26) |
IT and Other Capabilities
for Brilliant Directories
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (195) |
| Data Export | Read Reviews (165) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (195) |
| Data Export | Read Reviews (165) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (63) |
| Phone Support | Read Reviews (58) |
| Email Support | Read Reviews (59) |
| 24/7 Support | Read Reviews (534) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (63) |
| Phone Support | Read Reviews (58) |
| Email Support | Read Reviews (59) |
| 24/7 Support | Read Reviews (534) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (250) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (250) |
Software Failure Risk Guidance
?for Brilliant Directories
Overall Risk Meter
Top Failure Risks for Brilliant Directories
Vendor Profile Details
Company Name
Brilliant Directories
Company Website
https://www.brilliantdirectories.com/Year Founded
2009
HQ Location
Brilliant Directories Reviews, On the Beach :), Marina Del Rey, CA 90292, US
Employees
11-50
Social
Financials
PRIVATE
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