Crowded Community Overview

Crowded offers a modular community-driven website solution, tailored to align seamlessly with your brand's identity. This platform facilitates the creation and sharing of content within your community, enhancing engagement and interaction. Businesses can leverage its customizable features to foster a vibrant online community, driving brand loyalty and customer interaction. The adaptability of Crowded ensures that it caters to specific business needs, providing a unique competitive edge in community management.

Use Cases

Customers recommend Engagement Management, Advertisement, Helpdesk Management, as the business use cases that they have been most satisfied with while using Crowded Community.

Other use cases:

  • Community Building
  • Knowledge Management
  • Content Management
  • Sending & Publishing Communications
  • Collaboration
  • Generation Of New Leads
  • Social Media Analytics
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Crowded Community.

Other priorities:

  • Acquire Customers
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Crowded Community Use-Cases and Business Priorities: Customer Satisfaction Data

Crowded Community works with different mediums / channels such as User Generated Content. Blogs. and Chat.

Crowded Community's features include Gamification, SEO, Contests/Quizes, etc. and Crowded Community support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Crowded Community analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We were able to build a community with more that 1500+ members...." Peer review by Thijs Wesselink

Peer review evidence (same sources as the product rating summary)

"...If your community is open, users can share content to Facebook, LinkedIn, and Twitter to boost engagement. ..." Features
"...Your information will be used for Analytics, Advertising and Live Chat. ..." Co-creation
"...Empower your customers with a helpful support hub, or build an accessible knowledge base optimized for search engines...." Crowded Online Community Software

Crowded Community, Zapnito, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Crowded is a modular and powerful online community software tailored to your brand. The website facilitates community-driven engagement.

Popular Business Setting

for Crowded Community

Top Industries

  • Computer Software
  • Financial Services
  • Government Administration

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Crowded Community is popular in Computer Software, Financial Services, and Government Administration and is widely used by Mid Market, Small Business, and Enterprise.

Crowded Community Customer wins, Customer success stories, Case studies

How does Crowded Community facilitate Engagement Management?

How can Crowded Community optimize your Helpdesk Management Workflow?

Why is Crowded Community the best choice for Community Building?

What benefits does Crowded Community offer for Knowledge Management?

8 buyers and buying teams have used Cuspera to assess how well Crowded Community solved their Community Management needs. Cuspera uses 549 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Amsterdam Smart City - Government Administration

Crowded helped Amsterdam Smart City launch an open community platform. Before, project requests were handled manually and projects ran in silos. The new platform made project sharing and collaboratio...n easy. Over 5,000 members joined and 426 projects were created. Now, 112 projects can be replicated in other cities. The platform reduced manual work and increased visibility for smart city initiatives.

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Moneyou - Banking

Crowded helps Moneyou build Moneyou Create, an online community for tech-savvy millennials. The platform lets users share content, give feedback, and suggest new features for the Moneyou Go banking a...pp. Moneyou uses the community to crowdsource ideas and keep members engaged with weekly articles. Over 500 members joined, with 41% active, 1,000+ comments, and 150 topics started. Moneyou recruits ambassadors for new products directly from the community.

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Neptune Software - Computer Software

Crowded helped Neptune Software reduce support requests by launching a community platform. Neptune Software faced high support costs and repeated questions. The new community lets users and partners ...share advice and technical guides. Over 1,100 support questions have been answered in the forum. This saves time for the support and product teams and boosts customer satisfaction.

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Young Creators - Marketing And Advertising

Crowded helped Young Creators move from a Facebook Group to a full online community platform. The new platform enabled over 3200 active members to connect, showcase projects, and access a marketplace... for services. Members created more than 1200 marketplace requests and sent an average of 40,000 emails per month. 45% of members started a business after joining. Crowded's features like user profiles, project modules, and job boards drove engagement and entrepreneurship.

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Young Creators - Internet - Small

Amsterdam, Netherlands

Crowded helped Young Creators move from a Facebook Group to a full-featured online community. The new platform enabled user profiles, a marketplace, and curated resources. Over 3200 members now use t...he platform, with 1200+ marketplace requests and 40,000 emails sent monthly. 45% of members started a business after joining. The community inspired policy change and new entrepreneurs.

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Neptune Software - Information Technology And Services - Medium

Hamburg, Germany

Neptune Software used Crowded to launch a community platform for their enterprise app users. They faced too many repetitive support requests and wanted to empower users to help each other. Crowded's ...platform enabled peer-to-peer support and knowledge sharing. Over 1,100 support questions were answered in the community, saving time for support and product teams. The community also helped create customer advocates and engaged their global partners.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing Crowded Community

What is Crowded Community used for?

Crowded Community is a Community Management Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Engagement Management, Advertisement and Helpdesk Management .

What are the top features of Crowded Community?

Gamification, SEO and Contests/quizes are some of the top features of Crowded Community.

Who uses Crowded Community?

Crowded Community is used by Computer Software, Financial Services and Government Administration among other industries.

What are Crowded Community alternatives?

Zapnito, Bettermode, Socialengine and Forj are popular alternatives for Crowded Community.

Where is Crowded Community located?

Crowded Community is headquartered at 411 5th Avenue, 7th Fl, New York, New York 10016, US.
lightning

Peers used Crowded Community for engagement management and advertisement

Crowded Community Competitors

Crowded Community Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.83/5 ★

Read Reviews (66)
Analytics

4.66/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.83/5 ★

Read Reviews (66)
Analytics

4.66/5 ★

Read Reviews (35)

Software Failure Risk Guidance

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for Crowded Community

Overall Risk Meter

Low Medium High

Top Failure Risks for Crowded Community

Crowded B.V Profile

Company Name

Crowded B.V

Company Website

https://crowded.co/

HQ Location

411 5th Avenue, 7th Fl, New York, New York 10016, US

Employees

1-10

Financials

SEED